juno.co.uk Reviews 

53,562
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 4,125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the remarkably fast delivery, with many orders arriving the next day or even sooner, often before the release date. People frequently highlight the excellent quality of products, noting items are well-packaged, securely protected, and arrive in pristine condition. Reviewers also appreciate the straightforward ordering process and the extensive selection of rare and new releases, making it a go-to source for many. However, some customers also noted occasional issues with product condition, such as records arriving with dents, crushed corners, or marks causing playback problems. Additionally, a few people experienced delivery mishaps, including orders being sent to incorrect addresses or couriers leaving packages in unexpected places.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Customers consistently note positive experiences with product, often praising the quality and condition of... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quality, efficiency, and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the... See more

Quality

Reviewers consistently express satisfaction with the quality of products, often arriving in perfect condition... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always enjoy buying from JUNO. You can nab a bargain and/or a rarity quite often as well as new releases which more often than not arrive on or slightly before the release date. Always well packed and... See more

Rated 5 out of 5 stars

Ordered 2 vinyl albums from Juno which arrived next day. One album had a dent which caused loud clicking on track 3 of side 1. Raised this with their Customer Support team who responded right away ask... See more

Rated 5 out of 5 stars

Royal Mail was late with the delivery, but it arrived after a few days, and as usual the records were in perfect condition. I wrote a misplaced bad review due to the lateness of the delivery, Jun... See more

Company replied

Rated 5 out of 5 stars

Stylus arrived on time and well packaged. I originally commented on the size of the box and internal packaging but in hindsight it forced royal mail to knock on the door and hand it over. Considering... See more


Company details

  1. Music Store

Information provided by various external sources

Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.


Contact info

4.9

Excellent

TrustScore 5 out of 5

54K reviews

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4.9

All reviews

(53,562)

3,933 reviews in the last 12 months

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Rated 5 out of 5 stars

Don't break records at the sumo, head over to Juno

This was the first order I'd place with Juno. I easily found the item I wanted on their website at a competitive price, and the ordering process was straightforward. Following the order, I was kept informed of progress from dispatch through to delivery. The item was very well packaged for transit and arrived undamaged and on time. I would recommend Juno to others for their record needs.

1 June 2026
Rated 5 out of 5 stars

Fantastic service!!

Have purchased from Juno Records on many occasions. Service and quality of items is excellent! My items always arrive quickly and are well-packaged.

10 June 2026
Rated 5 out of 5 stars

Hey no stickers please

Hey, as always JUNO is brilliant. I wrote a post asking not to put your stickers on the shrink. You said you need to for stock/sales which i understand - BUT - why not put the LP's in oversize outer poly sleeves and put your stickers on those. Every new LP will not need an outer sleeve as you have re-use.

11 June 2026
Rated 5 out of 5 stars

Excellent customer service with Juno

Excellent customer service with Juno .
My main source of buying house records.
Very helpful staff over the phone .
Large stock & choice of records.
Informative effective system to pre orders & reminders of records release dates .

Postage & packaging 10/10 .
& care taken in records packed & protected .

10 June 2026

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