Always enjoy buying from JUNO. You can nab a bargain and/or a rarity quite often as well as new releases which more often than not arrive on or slightly before the release date. Always well packed and... See more
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Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.
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perfect!
perfect! my first time buying from juno records so was worried but everything went perfect, arrived just as expected and super fast. will definitely be using juno in the future
As always Juno are my go to for vinyl
As always Juno are my go to for vinyl, unmatched for service. The delivery is by Royal Mail and is super fast . Just brilliant.
May use AI-assist with repliesRead more
Horrible site, failed to oblige by "contract"
So I pre-ordered 2 items a couple of months ago. I chose Canadian currency because I'm in Canada. My total was in Canadian funds.
When both items were shipped [separately], I was finally billed to my credit card. I noticed I was paying roughly 33% more than my original order and was billed in GBP.
By this time, the GBP was strong than the CAD.
When asked why was I billed in GBP, they say it is a law in the UK. And yet I have shopped online elsewhere in the UK and you can choose between GBP, USD and the Euro to be charged at.
In effect, they broke a contact between me and them. If I had any outstanding orders I would of cancelled them.
They bill shipping by the item even if you order 2 or more items together.
As for the web site, you search for something and it seems to search everywhere.

Reply from juno.co.uk
Ilet you know after I play them a lot…
Ilet you know after I play them a lot to listen to.
Excellent Service.....
Website very easy to use and order the item, very good price and p&p, good service all round and excellent dispatch and delivered next day. Very happy and would use again.
Thank you.

Reply from juno.co.uk
3rd time using and once again delivered…
3rd time using and once again delivered with flying colours 😊😊
quick delivery and great products
Juno’s service is the gold standard for…
Juno’s service is the gold standard for an online retailer. Delivery is super fast and on the one occasion I had an issue it was resolved within an hour or two. I would highly recommend them to anyone.
Order was delivered within one day
Order was delivered within one day, everything was package very well and, I have a great taste in music.
Absolutely amazing service from Juno…
Absolutely amazing service from Juno every single time. Best customer service and a very fair customer policy. I wouldn’t use anyone else for DJ tech, music equipment and records. ⭐️⭐️⭐️⭐️⭐️
Superb service as usual
Juno have a wide variety of top class…
Juno have a wide variety of top class music at very affordable prices.My latest purchase was delivered a mere day after I ordered it,in bulletproof packaging.I would definitely recommend,and would buy from Juno again,very happy customer.
Great service and next dey delivery 😎🎶👌
Great price and fast delivery!
Superb service…
As has always been my experience with Juno the records came super quick and were excellently packaged to ward off some of those heavy handed issues posties!
Quick service and good communication
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