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juno.co.uk Reviews 

53,571
•
TrustScore 5 out of 5

4.9

Music Store
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Review summary

Created with AI, based on recent reviews

Looking at 4,068 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast dispatch and delivery, often receiving their orders the very next day. Reviewers frequently highlight the secure and careful packaging, ensuring products arrive safely and in pristine condition. Many appreciate the excellent service, wide selection of items, and competitive pricing, making the ordering process straightforward and enjoyable. However, some customers also noted occasional issues with delivery, such as items being left in unexpected places or couriers dropping packages. A few other people also felt that some products arrived with minor damage, like dents or marks on records.

What people talk about most

Delivery service

Consumers consistently report positive experiences with delivery, frequently highlighting the speed and... See more

Product

Users describe positive interactions with product, consistently praising the excellent quality and condition... See more

Service

People report positive experiences with service, often describing it as excellent, professional, and... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of the ordering process and the... See more

Quality

Customers consistently note positive experiences with quality, often praising items arriving in perfect or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased multiple times from Juno. They are an excellent online retailer. All my vinyl orders are very well packaged, dispatched as soon as they are in stock and arrive safely in perfect... See more

Rated 5 out of 5 stars

Always enjoy buying from JUNO. You can nab a bargain and/or a rarity quite often as well as new releases which more often than not arrive on or slightly before the release date. Always well packed and... See more

Rated 5 out of 5 stars

Ordered 2 vinyl albums from Juno which arrived next day. One album had a dent which caused loud clicking on track 3 of side 1. Raised this with their Customer Support team who responded right away ask... See more

Rated 5 out of 5 stars

Royal Mail was late with the delivery, but it arrived after a few days, and as usual the records were in perfect condition. I wrote a misplaced bad review due to the lateness of the delivery, Jun... See more

Company replied

Company details

  1. Music Store

Information provided by various external sources

Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.

Contact info

4.9

Excellent

TrustScore 5 out of 5

54K reviews

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4.9

All reviews

(53,571)

3,943 reviews in the last 12 months

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Rated 5 out of 5 stars

Hey no stickers please

Hey, as always JUNO is brilliant. I wrote a post asking not to put your stickers on the shrink. You said you need to for stock/sales which i understand - BUT - why not put the LP's in oversize outer poly sleeves and put your stickers on those. Every new LP will not need an outer sleeve as you have re-use.

11 June 2026
Rated 5 out of 5 stars

Excellent customer service with Juno

Excellent customer service with Juno .
My main source of buying house records.
Very helpful staff over the phone .
Large stock & choice of records.
Informative effective system to pre orders & reminders of records release dates .

Postage & packaging 10/10 .
& care taken in records packed & protected .

10 June 2026
Rated 5 out of 5 stars

I clicked on the link to inform me of…

I clicked on the link to inform me of the item’s availability. I ordered iit on the morning of Wednesday 10th June and it arrived at midday on Thursday 11th June. This was a very quick and efficient service. The item was well packaged and arrived in excellent condition. I cannot have any complaints about the service provided.

10 June 2026

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