Always enjoy buying from JUNO. You can nab a bargain and/or a rarity quite often as well as new releases which more often than not arrive on or slightly before the release date. Always well packed and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered 2 vinyl albums from Juno which arrived next day. One album had a dent which caused loud clicking on track 3 of side 1. Raised this with their Customer Support team who responded right away ask... See more
Royal Mail was late with the delivery, but it arrived after a few days, and as usual the records were in perfect condition. I wrote a misplaced bad review due to the lateness of the delivery, Jun... See more
Company replied
Stylus arrived on time and well packaged. I originally commented on the size of the box and internal packaging but in hindsight it forced royal mail to knock on the door and hand it over. Considering... See more
Company details
Information provided by various external sources
Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.
Contact info
4.9
Excellent
54K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality products. Delivered quickly.
I've bought from Juno many times and found the service and quality of products to be excellent. Buying different products from vinyl to record boxes and record deck headsets customer service has always been A1.
Dispatch times of items always on time securely packed. Communication clear and concise.
17 June 2026
Always outstanding service from Juno…
Always outstanding service from Juno records no negative issues to speak of I'd highly recommend Juno records
17 June 2026
As usual fantastic service
As usual fantastic service . Quick delivery , well packed great company to use .
17 June 2026
Excellent service
Records were very reasonably priced and arrived really quickly. Well done! Thanks very much.
17 June 2026
Perfect service.Thank’s.
17 June 2026
Really fast delivery and everything was…
Really fast delivery and everything was great with the delivery, in time for my partner's birthday 🤞🤞
16 June 2026
Never any issues with Juno
Never any issues with Juno. Good stock, fair prices & fast delivery.
4 June 2026
Always good service
Always good service, prompt delivery, and my vinyl is always in good condition
16 June 2026
Juno
"Juno Records is hands-down the best online store for vinyl and DJ gear in the UK. Their selection across electronic, dance, and indie music is unmatched, and they often stock rare gems you can't find anywhere else. Ordering is incredibly simple, packaging is always secure, and the next-day dispatch is lightning-fast. A flawless 10/10 service every time."
8 October 2025
Always great service
Always great service
Super Fast delivery
Brilliant secure and safe packaging
Been a customer for many many years
Highly recommended
2 June 2026
Top service
Juno always despatches items quickly, I've always had top service from them
15 June 2026
My order was processed and shipped very…
My order was processed and shipped very quickly.
28 May 2026
Quick service well packaged received…
Quick service well packaged received perfect condition
6 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great store
This is a great story. My only reservation was the process for returns as it’s really slow compared with other companies I’ve used. Having said the the response from customer service was excellent.
17 April 2026
Reply from juno.co.uk
Dear customer, thank you for purchase and feedback. I wasn't able to find a return for this order, but can see the order before was returned. I am sorry the return process was longer than other companies, it is possible we don't have so much automation but I will be in touch to obtain further details in hope we can improve this in future. Best Regards Juno
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.