Always enjoy buying from JUNO. You can nab a bargain and/or a rarity quite often as well as new releases which more often than not arrive on or slightly before the release date. Always well packed and... See more
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Ordered 2 vinyl albums from Juno which arrived next day. One album had a dent which caused loud clicking on track 3 of side 1. Raised this with their Customer Support team who responded right away ask... See more
Royal Mail was late with the delivery, but it arrived after a few days, and as usual the records were in perfect condition. I wrote a misplaced bad review due to the lateness of the delivery, Jun... See more
Company replied
Stylus arrived on time and well packaged. I originally commented on the size of the box and internal packaging but in hindsight it forced royal mail to knock on the door and hand it over. Considering... See more
Company details
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Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.
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4.9
Excellent
54K reviews
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Ordered album Tuesday was here by…
Ordered album Tuesday was here by Wednesday will be ordering again, super fast delivery
17 June 2026
Despatched and received in perfect…
Despatched and received in perfect condition in rapid time.
Cheers!
18 June 2026
It was a straightforward process
It was a straightforward process, delivery was good, although the courier dropped it over my back gate luckly no real damage, not juno fault may I add, but the record did have a nasty mark on which made the record jump, it is hard to see bieng blue vinyl, not gonna put me off though!
18 June 2026
Delivery faster than light
Amazing service, obscenely quick delivery. Jump are always a top option
18 June 2026
Always a great service from Juno
Always a great service from Juno , great prices too, thanks again
17 June 2026
Always a pleasure and a great selection…
Always a pleasure and a great selection of music+ a great delivery AAA+👍🏾
17 June 2026
Speedy delivery
I have now bought several times from Juno and the one standout feature I find with them is how quick they can turn around your order, their speed of delivery is quicker than some online sites confirmation emails. I know always check first with juno.
18 June 2026
Just getting back into my vinyl days
Just getting back into my vinyl days. Great service by u. And nice u can click on the links and here the tunes then pree and order great thanks 👍👍
14 June 2026
Absolutely superb,price to…
Absolutely superb,price to delivery,great no issues a pleasure listening from you,thanks JunO
17 June 2026
Shipping was fast and communication…
Shipping was fast and communication great. Excellent LP and they were offering a 10% discount on the purchase. Have bought albums from here before. Always great choice and availability.
17 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Disappointed
Disappointed wanted to add another record in order to do that they have to cancel order. So waiting for money now to be refunded 😕. Before I can re order.
17 June 2026
Reply from juno.co.uk
Dear Tim, thank you for your feedback. I understand your disappointment but we don't currently have the facility to merge or add to orders once they are placed. I am sorry for the inconvenience caused. Best Regards Juno
Quality products. Delivered quickly.
I've bought from Juno many times and found the service and quality of products to be excellent. Buying different products from vinyl to record boxes and record deck headsets customer service has always been A1.
Dispatch times of items always on time securely packed. Communication clear and concise.
17 June 2026
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