My package arrived on time and the prices are great. I just wish the bottles are not just randomly tossed in the box. I received 2 perfume bottles with a single layer of bubble wrap and guess what? Th... See more
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Cant say enough good about the products I'vd purchased ( Mathey-Tissot Vintage SeaStar mens watch. The Size ( 40mm x 10mm ) is perfect for a smaller wrist. Received a Green/ Green model today, the qua... See more
Site is easy to use. You can narrow searches to scan only watches that you are considering but allowing for related watches you might consider. Also there tends to be an adequate selection. Prices ar... See more
Jomashop.com is a great resource for luxury items with great pricing. Always a great selection of fragrances and watches - jewelry, too. The caveat on jewelry is that they don't have every size for... See more
Company details
Written by the company
Jomashop has been in the retail and wholesale trade of luxury goods, such as watches, fine writing instruments, handbags, fashion accessories, crystal and gift items since 1987. We pride ourselves on our ability to deliver the best prices, most varied selection and finest service for well over 25 years. Our goal has and always will be to earn the trust and satisfaction of our customers. We understand that this means providing the perfect combination of competitive pricing, an honest and reliable corps of customer service specialists that are always ready to assist, and a state of the art, New York City based fulfillment center capable of delivering products to every corner of the world. Our success over the years can be attributed to our loyal commitment to our customers. Whether you’re shopping with us for the first time or are a valued repeat customer, we’re here to make your shopping experience as easy, reliable and especially fun as possible. But equally as important to us is that you are comfortable and confident in shopping with us. You can always reach out to our professional customer service department online or, for a more personal experience, by telephone. Remember, all transactions are digitally encrypted using the latest technologies and we never, ever share your information.
Contact info
140A 58th Street, Suite 6N - 6th Floor, 11220, Brooklyn, United States
- 877-834-1434
- orders@jomashop.com
- www.jomashop.com
4.4
Excellent
42K reviews
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Great experience and everything is…
Great experience and everything is original.
I bought my husband 2 very expensive designer perfumes at almost half their regular price. I was worried about them not getting on time for our anniversary, but they arrived super fast.
I’ve been looking at all their merchandise and they have excellent labels at great prices. Great website!
6 July 2026
I have bought so many items from these…
I have bought so many items from these guys…I have had very few issues and if there was one it was handled quickly . Prices are great , quality is better and overall just a great experience
28 August 2025
Always on time
6 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I wanted to modify my order
I wanted to modify my order, but they said it wasn't possible, or only if I canceled it. So I canceled it and placed another order, but now I have a big problem: they haven't given me my refund. It's been 15 days, and it's $589.73. I called them, and they said the refund had already been processed. I contacted my bank, and they said Jomashop hasn't issued any refund. Now I'm waiting to see if I'll get my money back or if I'll lose everything for trusting Jomashop. So, if you're thinking of canceling your order, think twice, because the same thing could happen to you.
6 July 2026
Unprompted review
Reply from Jomashop
SaNtIaGoO Perilla calle
For my readers:
Jomashop canceled and refunded this order in full.
We emailed a confirmation of this.
Good luck.
Annela
Customer Service
718-532-2856
Great prices and huge collection of…
Great prices and huge collection of Designer and Niche perfumes. I like that they describe the notes as well as pictorially show the notes.
26 June 2026
Reply from Jomashop
uriel clavel
Because of insufficient information, I was unsuccessful in locating your order. Feel free to call (877) 834-1434 or email us directly with this so we can better assist you.
Annela
Customer Service
718-532-2856
The best in the business
The best in the business. Excellent customer services and BEST PRICE GLOBALLY.
6 July 2026
Great products
Great products, love the prices. Exceptional customer service, most times there is a long wait for the phone but they are pretty good at responding to emails.
26 June 2026
Easy to cancel and they deliver... all at great price!
First easy to cancel (AI bot) for orders not delivered... no hassel.
Great items at good discounts! And they deliver...
6 July 2026
Nic was very helpful and professional!
6 July 2026
Unprompted review
Great options at very reasonable…
Great options at very reasonable prices. Highly recommended.
26 June 2026
Jomashop is a one-stop shop for luxury…
Jomashop is a one-stop shop for luxury items at prices lower than those found in department stores. The shipping was fast, and I will continue to purchase from them.
19 August 2025
Excellent experience on my first order
Excellent experience on my first order. Timing was great.
26 June 2026
Slow on processing and deliveries
Slow on processing and deliveries. I typically buy everywhere else first because they are faster. I can’t give you credit for the products cause you didn’t make them. Three stars is for the price.
6 July 2026
Excellent product and quick shipping!
26 June 2026
Best site ....
3 July 2026
Easy to use 👍👍
6 July 2026
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