Jollyroom is always best in all product. I noticed, their online products are more cheap than store one which they may need to think to offer the same price or should has possibility to pick from stor... See more
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It was a truly wonderful experience ordering these amazing products at your fabulous online wonderstore. From start to a most climactic finish imaginable, it was genuinely one of the best things I eve... See more
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Trust worthy online shopping experience where too many scams are prevalent. Giving customer option of paying later and even in installments raise their trust. Item recieved is exactly same and f... See more
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The order was simple to make, i received fast all confirmations: order accepted, package on route, package arrived. I like that there are a lot of transport choices (even sustainable ones). Packages a... See more
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Company details
Written by the company
Det är inte för inte som Jollyroom.se är störst i Norden inom barn- och babyprodukter! Vi erbjuder allt du behöver för barn mellan 0 till 12 år samt ett heltäckande sortiment för gravida och mammor - och vi får in nya produkter varje dag! Vårt mål är att erbjuda dig som kund bästa tänkbara service, och därför levererar vi inom 2–4 dagar och har fri frakt vid köp över 1000 kr. Vi har prisgaranti samt erbjuder öppet köp i 365 dagar.
Nordens största utbud för barnfamiljen!
Written by the company
Contact info
Sörredsvägen 111, 41729, Göteborg, Sweden
- 031-310 00 00
- kundservice@jollyroom.se
- www.jollyroom.se
4.2
Great
30K reviews
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Fast delivery and great quality!!!
18 January 2023
Reply from Jollyroom.se
Hello Tieli!
Thank you for your nice review! 🌺
So happy that you are satisfied with our quality and fast delivery!
Wish you a nice day!
Best regards,
Natalia Jollyroom 🌷
Reply from Jollyroom.se
Hello Nina!
Thank you for your review! 😀
We are so happy that you are satisfied with our fast delivery! 🚗
I wish you a nice day!
Best regards,
Natalia Jollyroom 🌺
I've bought the bed 10 days ago i still…
I've bought the bed 10 days ago i still didn't receive it
15 January 2023
Reply from Jollyroom.se
Hello Thaer,
Thank you for your review! 🌸
I'm sorry you have not recieved your order yet!
I have checked your order and see that we sent it out on the 14/1, to the delivery company who tried to reach you to deliver the bed.
I have emailed you the information you need when contacting the delivery company to make it easier for you to get your order delivered
I hope you will be satisfied with your product.
Have a nice day!
Best regards,
Neda Jollyroom 🌸
I bought a stroller from here
I bought a stroller from here, The quality is excellent. It's well worth the money for their high-quality products; highly recommended!
14 January 2023
Reply from Jollyroom.se
Hi Zakir,
Thank you for your review 🌷
So happy that you are satisfied with the stroller you have bought from us!
Wish you a nice day!
Warm greetings,
Moa Jollyroom 🌹
After waiting for 1 hour and 1 minute
After waiting for 1 hour and 1 minute, I had to disconnect the call because I have never been in line for this long time and even after that I did not get to talk to customer representative.
I have also sent email 3 days ago to which I have gotten no response yet either.
Very slow and bad service. No other way to reach you.
2 January 2023
Reply from Jollyroom.se
Hi Bushra,
Thank you for your review! 🌸
We are constantly working to be as good for our customers as possible, your feedback is important to us.
I'm sorry to hear that you was not able to get in contact with us, and that you had to wait in the phone-que for so long!
I have now sent you answers in your tickets in our customer service portal.
I look forward to hearing from you!
Wish you a nice day!
Warm greetings,
Neda Jollyroom🌸
Nice price and fast processing
I ordered the goods on 21 st and was possible to get it on 23rd. The product was also upto my expectations and definitions
20 December 2022
Reply from Jollyroom.se
Hi Jasmin,
thanks for your review!
So happy that you are happy with your purchase and that the delivery was quick!
Wish you a nice day!
Warm greetings,
Moa Jollyroom 🌹
Dålig leverans- missnöjd
Very bad delivery. Sent in unsealed original package with damages on the box. Item looks like it was used and returned from another customer, table top was fixed on stage 3 and the only way to change it is to damage the product. No return label was sent. It’s just very disappointing and this was meant to be a Christmas gift.
23 December 2022
Reply from Jollyroom.se
Hi Al Anood!
Thank you for a very pleasent phonecall a couple of minutes ago.
As agreed I will send you an e-mail with information regarding your matter.
Best regards
Johan, Jollyroom
Jollyroom offering nothing but an empty excuse for transport issues.
I often have been happy with Jollyroom. Although this time before Christmas they took their time delivering, then they sent it to my old adress instead of my new. I've checked and I requested the correct adress.
In response from Jollyroom they said"we are sorry, maybe you can cancel it and we send it to your new adress".
My issue with this is that now my kid will not get the gifts before january. Jollyroom offers nothing except a poor apology leaving me with more work.
I will drive and pick it up in my old city. It's a 2h drive each way and costs me about 70€ in ferry, electricity, tolls. etc. Jollyroom should at the least have offered some sort of compensation, or at the least a good offer for next time I buy, as I use their services regularily. For me this is a 2/5 on THIS transaction and customer service follow-on.
PS I verified on my "my page" that I have correct delivery adress, and it says the correct adress in the faktura, but they still managed to send it to my old adress...
Changed to one star. After back and forward, Jollyroom has the odasity to say it is my fault. But after going over the loop of information it is clear the fault is with them and their services. As on their homepage it is correct adress. On Klarna it was correct adress. Postnord had inside their system the old adress. However, When you buy something it shall be sent to the adress you ask for not the adress you owned 1 year ago. Jollyroom got some cleanup to do in their systems, and defenetly got some clean up to do with their customer service.
It's a good thing Jollyroom has loads of competition, as I will not be using them again.
19 December 2022
Unprompted review
Reply from Jollyroom.se
Hi Christian!
Thank you for contacting us!
I have found your casenumber that you have with us and have replied to you with an email, where I describe what I think may have happened.
I look forward to hearing from you
Best regards
Johan, Jollyroom
Olycka
I had a bad experince with this store even though i gave the rigt contact information , they could not give the right information to the shipping company still waiting for my stuff
18 December 2022
Reply from Jollyroom.se
Hi Ozlem,
Thank you for your review! 🌸
I have reviewed your case with us and apologize that there has been an error regarding the delivery address.
We never enter any addresses when you buy from us other than postcodes so that you can see what delivery options are available.
The addresses are brought from Klarna, go in and update your address there so that your orders don't end up wrong in the future.
Regarding your order today, I have come up with a solution, you can change the delivery address directly from postnord's app.
I hope this helps you with your order, if not you can contact us via this link below and we will help you correct your delivery.
Link to create a ticket: https://kundservice.jollyroom.se/sv-SE/support/tickets/new
Wish you a nice day!
Warm greetings,
Neda Jollyroom 🌸
Always quick delivery and good…
Always quick delivery and good resonable prices.
Keep it up Jollyroom!
10 December 2022
Reply from Jollyroom.se
Dear Maria,
Thank you so much for your review!
We are so greatful that you choose Jollyroom ❤️
Have a great day!
Best regards,
Klara Jollyroom 🎅🎄
Reply from Jollyroom.se
Dear Shakhrukh,
Thank you so much for you review! ⭐
Best regards,
Klara Jollyroom 🌷
Quick and efficient delivery with…
Quick and efficient delivery with convenient and self understanding return policy (though we didnt need to return anything).
3 December 2022
Reply from Jollyroom.se
Hello Annie!
Thank you for your trustpilot review! ✨
Lovely to hear that the delivery was quick and efficent!
Also good that you think our return is self understanding!
Wish you a nice day!
Best regards,
Alma Jollyroom 🌸
Reply from Jollyroom.se
Hello Walaa!
Thank you for your trustpilot review! ✨
Lovely to hear that everything was good!
Have a nice day!
Best regards,
Alma Jollyroom
Fast service
Fast service
The calendar is good, my daughter enjoys it a lot. In the box states +3yo.
2 December 2022
Reply from Jollyroom.se
Hello Anna!
Thank you for your trustpilot review! ✨
Lovely to hear that your doughter enjoy the calendar!
Wish you a nice day!
Best regards,
Alma Jollyroom
I’ve ordered a car seat for kids and it…
I’ve ordered a car seat for kids and it came broken!
2 December 2022
Reply from Jollyroom.se
Hi Claudia!
Thank you for contacting us! I'm so sorry to hear that you had bad luck with the delivery from us. Of course we will help you with this!
I have now send you and e-mail with more information. I'm loking forward hearing from you
Best regards
Johan, Jollyroom
Reply from Jollyroom.se
Hej Benaye!
Tack för ditt fina omdöme! 🌹
Vad roligt att du är så nöjd med vår overall!
Hoppas den kommer till stor användning!
Önskar dig en fin dag!
Varma hälsningar,
Natalia Jollyroom 🌸
It's really comfortable for my baby . He likes it. This is my satisfaction.
It's really comfortable for my baby. He likes this. This is my satisfaction 🥰
24 November 2022
Reply from Jollyroom.se
Hello!
Thank you for your review! 😃
So happy that the product turned out so well.
Have a nice day!
Best regards,
Natalia Jollyroom 🌸
The shipping was very fast and…
The shipping was very fast and everything goes pretty easy and uncomplicated. We love Jollyroom. Many thanks❤️
22 November 2022
Reply from Jollyroom.se
Hi Livia!
Thank you for your trustpilot review ✨
Lovely to hear that the shipping was fast, and that everything was uncomplicated! 🌸
Wish you a nice afternoon 💜
Best regards,
Alma Jollyroom
Reply from Jollyroom.se
Hi Mariana!
Thank you for your trustpilot review 🌸
Lovely to heat that you like our products, prices and delivery! ✨
Wish you a nice afternoon!
Best regards,
Alma Jollyroom
It is in a perfect time and good…
It is in a perfect time and good qualitity. I would recomand to everyone to do shopping trough Hollywood because it is easier , cheaper and very good quallity . :))
15 November 2022
Reply from Jollyroom.se
Hello Elena!
Thank you for your kind review! 🌷
How nice that you are so satisfied with your order from us at Jollyroom.
And that you feel you can recommend us!
Wish you a nice day!
Best regards,
Natalia Jollyroom 🌺
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