I frequently buy my coffee from J. Watts, I am never disappointed it is always the very best quality, and the best service.
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See what reviewers are saying
I’m incredibly impressed with the service from John Watt & Son. I accidentally selected 'in-store pickup' for my online order and didn't realise it until a week later. When I called to ask if they co... See more
Company replied
Great range of coffee beans, with knowledgeable staff and an efficient delivery service if you can’t get to the shop. Even give a discount if you reuse the paper bag for your beans, when collecting f... See more
Company replied
Just visited your stall at carlisle outdoor market today and lady and gentlemen answered all my questions and where so knowledgeable in their coffee recipes and tastes that I had to buy some. Have ju... See more
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Company details
Written by the company
We are John Watt & Son, an independent coffee roasters and tea blenders, established in 1865 and based in the heart of Carlisle. Founded upon closely guarded recipes that have been handed down over the past 150 years, we strive to produce the highest quality, fresh and delicious coffee and tea in Cumbria. John Watt & Son is a business built on a rich history that has grown to develop strong local reputation and is known as the source of one of Carlisle’s ‘famous’ smells; the distinctive scent of traditionally, freshly roasted coffee across the streets of the border city! As a company, our key principles firmly underpin the decision-making in our day-to-day business. We are always committed to working hard to meet your needs and exceeding your expectations. Not only do we focus our time in roasting the best coffee, but we also operate a number of small cafes across our city and have formed partnerships with a collection of businesses as high quality and reliable caterers. We aim to provide food that is all sourced locally, usually within a 50-mile radius of our outlets. Not only does this reduce our carbon footprint; but by using and promoting products of local businesses and developing long-lasting relationships, we help to create opportunity for the local supply chain. We are dedicated in constantly taking steps to be more sustainable as a business, be that ensuring as much of our packaging as possible is eco-friendly and recyclable, using Vegware in our cafes or cutting down on waste wherever we can. Whatever your tipple, tea or coffee, we hope anyone and everyone can find their favourite brew with John Watt & Son, whether you’re a complete novice or a coffee connoisseur! We always love to hear from our customers so if you’d like to chat with us, pop over to our contact page and get in touch! We prioritise locally sourced food, usually within a 50-mile radius, supporting the local supply chain while reducing our carbon footprint. Sustainability matters to us, from eco-friendly packaging and Vegware in our cafés to reducing waste wherever possible. Whether you’re a coffee connoisseur or just starting your journey, we hope you’ll find your perfect brew with John Watt & Son. We always love hearing from our customers—please get in touch anytime.
Contact info
49-53 Blackfriars Street, CA3 8HB, Carlisle, United Kingdom
- 01228521545
- hello@johnwatt.co.uk
- www.johnwattcoffeeandtea.com
4.7
Excellent
37 reviews
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Love the random subscription and…
Love the random subscription and regularly tasting new coffees.
Customer care is generally very good.
28 August 2026
Reply from John Watt & Son
Thank you for the great feedback!
Quality coffee
I frequently buy my coffee from J. Watts, I am never disappointed it is always the very best quality, and the best service.
27 August 2026
Reply from John Watt & Son
Thank you for the amazing feedback!
Great as ever
As ever, excellent coffee, delivered in good time and, of course, it's delicious 😋
27 July 2026
Reply from John Watt & Son
Thank you as always!
Monsoon Malabar Coffee and Carrot Cake
Monsoon Malabar Coffee and Carrot Cake, a late in the day treat, very welcoming although they'd been busy and partly sold out by 3:20 pm ish, it's a really good coffee shop, it's vintage interior is charming, the staff are a credit to the business, great people are everything, aren't they though?!
4 August 2026
Unprompted review
Reply from John Watt & Son
Thank you for the amazing feedback!
Reply from John Watt & Son
Thank you! :)
Reply from John Watt & Son
Thank you for your feedback! Its really appreciated!
Cumberland’s coffee connoisseurs
Great range of coffee beans, with knowledgeable staff and an efficient delivery service if you can’t get to the shop. Even give a discount if you reuse the paper bag for your beans, when collecting from store. Fantastic coffee, too. That’ll be the 160 years of experience.
27 April 2026
Reply from John Watt & Son
Thank you for that! We also have a loyalty service online - pick up points with every order and use them to save!
Great coffee at a good price coupled…
Great coffee at a good price coupled with speedy service.
30 March 2026
Reply from John Watt & Son
Glad you enjoyed & thank you for the lovely feedback!
Great coffee ☕️
Just visited your stall at carlisle outdoor market today and lady and gentlemen answered all my questions and where so knowledgeable in their coffee recipes and tastes that I had to buy some. Have just made and it's amazing 👏 please please 🙏 try I'm only going to buy this from now on.thankyou.by the way it's the golden Verde pistachio 👍🏻
10 April 2026
Unprompted review
Reply from John Watt & Son
Thank you! This is collaboration with "Everything Coffee", Elaine is wonderful to work with!
very responsive with no delays
very responsive with no delays. good communication on the status of the order via emails.
1 April 2026
Reply from John Watt & Son
Thank you Louise!
Reply from John Watt & Son
Thank you! Glad it got to you quickly!
Relax with a Cup of John Watt Coffee…
When you purchase coffee from John Watt you get a very good product. Flavour as described is what you get. I have many different types and I have not been disappointed with any of them. It is a pleasure to drink any of them and relax.
23 February 2026
Reply from John Watt & Son
Thank you so much for the wonderful feedback!
I’m incredibly impressed with the…
I’m incredibly impressed with the service from John Watt & Son. I accidentally selected 'in-store pickup' for my online order and didn't realise it until a week later. When I called to ask if they could mail it instead, they were happy to help—but they went above and beyond by remaking the entire order to ensure the beans were perfectly fresh. Exceptional service and wonderful coffee!
It’s my go to place for coffee now ;-)
25 February 2026
Reply from John Watt & Son
Thank you so much for your feedback!
Easy to order
Easy to order. Good descriptions of the coffees and teas. Fast delivery.
2 February 2026
Reply from John Watt & Son
Thank you - We're so glad you enjoyed!
Reply from John Watt & Son
Thank you - we are really glad you enjoyed
Reply from John Watt & Son
Thank you!
Reply from John Watt & Son
We're glad you loved it Stuart!
Reply from John Watt & Son
Thank you Richard!
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