Banner for JobLeads

JobLeads Reviews 

21,648
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 3,387 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the staff's helpfulness and professional guidance, especially for resume reviews. The service is efficient and well-organized, offering valuable, easy-to-understand feedback that improved resumes. People also highlighted the excellent customer service, appreciating its honesty and kindness. However, some customers noted concerns regarding subscriptions, reporting that applying for jobs was behind a paywall. Reviewers mentioned that subscription details were not always clearly visible, and email notifications before trial periods ended were often absent. A few people also experienced unhelpful customer service or slow responses when issues arose.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the information provided to be great and... See more

Service

People report positive experiences with the service, particularly praising the resume review and professional... See more

Staff

Reviewers highlight positive aspects of staff, with many expressing appreciation for their professionalism,... See more

Subscription

Consumers find subscription to be negative, with many reporting unexpected charges after trial periods and a... See more

Customer service

Reviewers mention positive feedback about customer service, with many appreciating the helpful and honest... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Claudia was super helpful in reviewing my resume! She pointed out what I did well and what could be improved on, adding examples to help me change my resume. She also provided rational for why certain... See more

Company replied

Rated 5 out of 5 stars

It's my first time to have such a great and mindfully help. I'm working on this field for more than 15 years and you just gave me a very good reason to keep doing efforts. What esle can I say, I beli... See more

Company replied

Rated 5 out of 5 stars

Thank you. I am in a transitional period and have moved from one state and temporarily living in another state. I have not added my city to my resume since I will be moving to a third state once I hav... See more

Company replied

Rated 5 out of 5 stars

It gave good insight into what's needed to present to future employers. It pointed out how to write each section. It also showed me that I'll need to write each resume for the job I'm applying for. I... See more

Company replied


Company details

  1. Career Coach
  2. Career and Education Provider
  3. Career Guidance Service
  4. Employment Consultant
  5. Recruitment Service
  6. Resume Service

Written by the company

JobLeads is a digital career coach enabling professionals worldwide to get the job they desire. Our mission is to digitalize all aspects of career coaching to make it accessible and affordable for every professional.

14-day Full Access

Money-Back Guarantee

Never miss a relevant job with over 400,000 sources available. Access every job from 45,802+ headhunters. Connect with all relevant headhunters in your field. Access all job-seeker MasterClasses created by career experts. Attend all webinars to learn about every aspect of a successful job search. Unlimited access to guides, workbooks, and powerful templates. If you are unhappy for any reason during the first 14 days, just let us know – we’ll refund your money.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(21,648)

4,687 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very trust worthy and honest

Very trust worthy and honest. Grest advice that i intend to use. Thank you again for everything.

21 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you so much for your review! If you need any additional assistance feel free to send us a message, and we'll gladly get back to you as soon as possible to continue working with you. Hope you have a nice day!

Rated 1 out of 5 stars

This is the biggest scam of a website

This is the biggest scam of a website. Resume builder was awful and a step backwards. I’m getting jobs recommendations that have 0 connections to my experience or desire. Why am I getting “cook” job postings, I’ve never worked nor plan to work in a professional kitchen. Missed the automatic renewal by 36 hours and I’m out $75 because that’s “policy”.
This lack of flexibility is just disgusting.

1 June 2026
Unprompted review
Rated 4 out of 5 stars

Timely response.

Timely response.
Sequence of operations
Professionalism

19 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you so much for your review! If you need any additional assistance feel free to send us a message, and we'll gladly get back to you as soon as possible to continue working with you. Hope you have a nice day!

Rated 5 out of 5 stars

It was right to the point and well…

It was right to the point and well trusted in its critique,

21 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We're happy to hear that our critique was helpful and trustworthy for you. We appreciate your positive feedback! 💡✨

Rated 1 out of 5 stars

The whole experience is quite…

The whole experience is quite frustrating from the click bait to the cancellation process. The site itself has glitches when it comes to support and account access.

21 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We're very sorry to hear about your experience and sincerely apologize for the frustration you've encountered. We understand how disappointing it can be when you experience difficulties with account access, support, or the cancellation process.

We would like to investigate the issues you've described and assist you further. Please contact us at community@jobleads.com with any relevant details, and if possible, include screenshots of the issues you experienced. Our team will review your case and do their best to help.

We appreciate your feedback, as it helps us improve our service, and we look forward to hearing from you.

Rated 5 out of 5 stars

Good resume reviewer

Claudia was super helpful in reviewing my resume! She pointed out what I did well and what could be improved on, adding examples to help me change my resume. She also provided rational for why certain sections needed to be included or changed. Claudia was very helpful and I’m more confident applying!

21 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We're so glad to hear that you found the resume review helpful and that it boosted your confidence! It's wonderful to know that the feedback, examples, and rationale provided were valuable. 🎯📝

Rated 5 out of 5 stars

Ottimo sito per cercare lavoro

Great job search site, really efficient and well organized.
A special praise for the honesty and kindness of their Costumer Service, who, although I forgot to cancel my premium subscription after a trial period, kindly cancelled it anyway, giving me a full refund of the amount previously charged.
I particularly appreciated this gesture, which I would like to say is not at all obvious!
Congratulations.

21 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We're so glad to hear you found our job search site efficient and well-organized! We truly appreciate your kind words about our customer service team and their handling of your subscription. It means a lot to us that you recognized their gesture. Thank you for your wonderful review! 📝✨

Rated 1 out of 5 stars

There was no warning before the full…

There was no warning before the full price payment was taken from my account (I had thought I had cancelled it), and an unhelpful ‘computer says no’ when I contacted them.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Resume

It was a great job. Thank you

21 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We're truly happy to hear that you had such a positive experience with us. Thank you for your wonderful feedback! 🎯📝

Rated 5 out of 5 stars

CV review

Claudia Baker reviewed my CV and I appreciate their support.

21 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We are delighted to hear that you found the support helpful with your CV review. We truly appreciate you sharing your positive experience with us! 📝✨

Rated 5 out of 5 stars

The service was great I must say

The service was great I must say. At first I was very frustrated however, my case was handled quite well and fast. Each time I was assured that this case will be resolved. All the promises that were made to me were kept. Thank you so much for your support.

20 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you so much for your review! If you need any additional assistance feel free to send us a message, and we'll gladly get back to you as soon as possible to continue working with you. Hope you have a nice day!

Rated 5 out of 5 stars

Thank you for your free feedback on my…

Thank you for your free feedback on my cv. After making your proposed changes, I started hearing back from recruiters, my cv stands out.

8 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you so much for your review! If you need any additional assistance feel free to send us a message, and we'll gladly get back to you as soon as possible to continue working with you. Hope you have a nice day!

Rated 5 out of 5 stars

Thank you

Thank you. I am in a transitional period and have moved from one state and temporarily living in another state. I have not added my city to my resume since I will be moving to a third state once I have completed my project that I am currently working on. I appreciate your assistance.

19 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you so much for your review! If you need any additional assistance feel free to send us a message, and we'll gladly get back to you as soon as possible to continue working with you. Hope you have a nice day!

Rated 5 out of 5 stars

It gave good insight into what's needed…

It gave good insight into what's needed to present to future employers. It pointed out how to write each section. It also showed me that I'll need to write each resume for the job I'm applying for. I will recommend this to others.

20 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you so much for your review! If you need any additional assistance feel free to send us a message, and we'll gladly get back to you as soon as possible to continue working with you. Hope you have a nice day!

Rated 5 out of 5 stars

The experience was not only great but…

The experience was not only great but the turnaround process was quick. I really like the format of the resume. Claudia put everything in place, which made it very clear.

20 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience and that the turnaround was fast. It's great to know you liked the resume's layout and found it clear and well organized. We'll be sure to share your kind words with Claudia. We truly appreciate your support and wish you every success in your job search!

Rated 5 out of 5 stars

Good work

Wow, l really like the way my resume was reviewed with suggestions within a short time. was impressed.

Thanks to Baker

20 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you so much for your review! If you need any additional assistance feel free to send us a message, and we'll gladly get back to you as soon as possible to continue working with you. Hope you have a nice day!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look