J.C. Campbell Electrics Reviews 

4,953
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 440 reviews, reviewers overwhelmingly had a great experience with this company and deeply appreciate the consistently reliable overall service. Customers frequently praise the exceptional product quality, noting that items match descriptions perfectly and arrive safely packaged in great condition. Purchasers are especially happy with the competitive pricing, remarkably fast shipping times, and helpful support staff available during purchases. However, some customers also noted experiencing unexpected delivery delays or lengthy wait times for their items to finally arrive at home. A few people were ultimately dissatisfied with receiving faulty products or encountering frustrating obstacles when trying to process returns and warranty replacements.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast shipping... See more

Product

Clients share positive opinions on product, highlighting excellent pricing, quick delivery, and items that... See more

Price

Users describe positive interactions with price, frequently highlighting that costs are significantly cheaper... See more

Service

Consumers find service to be exceptionally positive, frequently praising the fast delivery, great prices, and... See more

Order

People report positive experiences with order, highlighting that the online process is simple and prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Searched around for the best prices for Miele Blizzard and came across J C Campbell. I had to call to confirm a couple of details re the Miele Blizzard I was purchasing. The staff were incredibly fr... See more

Rated 5 out of 5 stars

Ordered a fridge freezer on JC Campbells website on Friday.I received a e- mail on the same day stating the freezer wasn’t in stock & they would order it in for me. I then received a telephone call t... See more

Company replied

Rated 5 out of 5 stars

Very easy web site to pick what you want and ordering is smooth and simple. Excellent price too and loads of attachments included with the Dyson V8 Absolute. Fast delivery and good communication! Or... See more

Company replied

Rated 5 out of 5 stars

Great price, had the right product in stock, spoke to a salesman and they were able to answer my questions. I was suspicious at the good price thinking it might be reconditioned but I was assured it w... See more

Company replied



Company details

  1. Appliance Store
  2. also in
  3. Electronics Company
  4. Electronics Store
  5. TV store

About J.C. Campbell Electrics

Written by the company

Shop Laundry

Shop Dishwashers

Shop Refrigeration

Shop Cooking

Shop Small Appliances

Shop Floorcare

Shop TV & Home Entertainment

Shop Audio

About us

For over 45 years, J.C. Campbell Electrics has been established as one of Northern Ireland's leading independent electrical retailers. We have many happy customers who return to us, and it's easy to see why.

J.C. Campbell Electrics offers high quality domestic electrical appliances to suit every household at extremely competitive prices. We can offer everything from that much needed Washing Machine, Tumble Dryer or Fridge Freezer to the must have in Smart TVs, or Sound Systems. We provide our customers with first class products, excellent delivery and after sales service, all at unbeatable prices.

We are a family run business and value all our customers, whether they are shopping in store or online. Check out the reviews for yourself, or give us a call on +442887740519 and we will be happy to answer any of your questions.

JC Campbell Electrics

Written by the company

We're committed to our customers
With over 45 years in business, we have a long standing commitment to our customers, providing excellent levels of customer service.

Free Delivery to UK & ROI* over £50

Free Delivery to UK & ROI* over £50

We offer free delivery to most addresses in UK and Republic of Ireland on orders over £50

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,953)

402 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast

Fast, efficient service.

23 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Keith

Thank you for your 5 star review of J C Campbell Electrics. Your feedback is very much appreciated.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Top notch service

Top notch service

20 September 2025
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Jack

Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that you were happy with our service.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Delivery on time

Delivery on time. Product in perfect condition.

15 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Bridie

Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that your order arrived in good time and you are happy with your product.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Purchased a Ninja Toaster

Purchased a Ninja Toaster from JC Campbell online.
First time using this store and very pleased with their fast and friendly service.
Highly recommended.

16 April 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Rob

Thank you so much for your fantastic review! We're delighted that your first experience shopping with us was such a positive one and that you were pleased with both our fast, friendly service and your Ninja Toaster. We really appreciate your recommendation and look forward to serving you again in the future!

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Very good delivery

Very good delivery, excellent item and price.

15 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Kenneth

Thank you for your wonderful review! We're delighted to hear you were pleased with the delivery, the quality of your item, and the price. We truly appreciate your feedback and look forward to serving you again.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Fair price

Fair price, very quick service, very pleased. Highly recommend this company

9 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Dorothy

Thank you for your fantastic review and recommendation! We're delighted to hear you were pleased with our fair prices and quick service. Your support means a lot to us, and we look forward to serving you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Fast and efficient with good…

Fast and efficient with good communication

17 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Kathryn

Thank you for your great review! We're delighted to hear you found our service fast and efficient, and that our communication met your expectations. We really appreciate your feedback and look forward to serving you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Excellent

Excellent. Highly recommended.
Prompt and reliable. Careful transit and good products at sensible prices. Thankyou.

16 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Richard

Thank you so much for your fantastic review and recommendation! We're delighted to hear you were pleased with our prompt, reliable service, careful delivery, and the value of our products. Your kind words mean a lot to us, and we truly appreciate your support.
Thank you!

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

V Good all round experience

Good range, good price, good delivery, good communication.

16 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Chris

Thank you for your wonderful review! We're delighted to hear you were happy with our range, pricing, delivery, and communication. We really appreciate your feedback and look forward to serving you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Great service!

15 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Rory

Thank you for your 5 Star review of J C Campbell Electrics. We're so glad you had a great experience with our service. We truly appreciate your support and look forward to serving you again.

Best regards
The Team at
J C Campbell Electric

Rated 5 out of 5 stars

Very easy purchase

Very easy purchase

15 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Patrica

Thank you for your 5 Star review of J C Campbell Electrics. Your feedback is very much appreciated.

Best regards
The Team at
J C Campbell Elecrtics

Rated 5 out of 5 stars

Shark Flex Breeze fan.

The order was fulfilled perfectly, quick and efficient. The fan itself is a game changer for me at night. It’s quiet and provides a cool stream of air that enables me to sleep. With its features of being chargeable and then moveable with ease are perfect. It has a remote control too which is super easy to use. It’s not cheap but for me worth every penny. Environmentally friendly and has eased my desire for an aircon unit!

6 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Abi

Thank you so much for taking the time to leave such a fantastic review.

We're delighted to hear that your order arrived quickly and that you're so pleased with your fan. It's great to know it's helping you stay cool and get a better night's sleep. We're also pleased that you're finding the rechargeable design, portability, and remote control so convenient.

Thank you for sharing your experience. We really appreciate your feedback and hope you continue to enjoy your fan for many nights to come.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Good price good delivery good service

Good price good delivery good service

3 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Linda

Thank you for your fantastic review! We're delighted to hear you were happy with our prices, delivery, and service. Your feedback means a lot to us, and we look forward to serving you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Although initially sending me the wrong…

Although initially sending me the wrong item, they soon rectified this.

2 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Donna

Thank you for your review. We apologise for the initial mistake and appreciate your understanding while we put things right. We're pleased we were able to resolve the issue quickly, and we hope to have the opportunity to serve you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service. Was delighted to receive our order so quickly after Dyson let us down.

2 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Fiona

Thank you for your wonderful review. We're delighted to hear that you were pleased with our quick and efficient service, and that we were able to get your order to you promptly. We really appreciate your feedback and hope you enjoy your purchase. If there's anything else we can help with, we're always happy to assist.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Good service. An excellent person answered the phon

An excellent person answered the phon. Very clear and efficient

2 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Anne

Thank you for your lovely review. We're delighted to hear that you received clear, efficient service and that our team member made such a positive impression. Your feedback is greatly appreciated, and we look forward to helping you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

The customer service team has been…

The customer service team has been helpful when we had to return our appliance not working

2 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Michael

Thank you for your kind review. We're pleased to hear that our customer service team was able to help when you needed to return your faulty appliance. We appreciate your patience throughout the process and are always here to help if you need anything in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Best place to buy always got a great…

Best place to buy always got a great deal

17 July 2026
Unprompted review
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Marian

Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that you consider us as the best place to buy your electrical appliances and that you always get a good deal.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Hassle free and turned up on time made…

Hassle free and turned up on time made the whole process painless.

6 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Michael

Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that your order arrived in good time and that you found the whole process painless.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Great service

Product delivered remarkably quickly and at an excellent price. Whole process very easy.

18 June 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Anne

Thank you for your wonderful review! We're delighted to hear that your order arrived so quickly, that you found the whole process easy, and that you were pleased with our prices. We really appreciate your feedback and hope to have the pleasure of serving you again soon.

Best regards
The Team at
J C Campbell Electrics

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look