J.C. Campbell Electrics Reviews 

4,953
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 440 reviews, reviewers overwhelmingly had a great experience with this company and deeply appreciate the consistently reliable overall service. Customers frequently praise the exceptional product quality, noting that items match descriptions perfectly and arrive safely packaged in great condition. Purchasers are especially happy with the competitive pricing, remarkably fast shipping times, and helpful support staff available during purchases. However, some customers also noted experiencing unexpected delivery delays or lengthy wait times for their items to finally arrive at home. A few people were ultimately dissatisfied with receiving faulty products or encountering frustrating obstacles when trying to process returns and warranty replacements.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast shipping... See more

Product

Clients share positive opinions on product, highlighting excellent pricing, quick delivery, and items that... See more

Price

Users describe positive interactions with price, frequently highlighting that costs are significantly cheaper... See more

Service

Consumers find service to be exceptionally positive, frequently praising the fast delivery, great prices, and... See more

Order

People report positive experiences with order, highlighting that the online process is simple and prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Searched around for the best prices for Miele Blizzard and came across J C Campbell. I had to call to confirm a couple of details re the Miele Blizzard I was purchasing. The staff were incredibly fr... See more

Rated 5 out of 5 stars

Ordered a fridge freezer on JC Campbells website on Friday.I received a e- mail on the same day stating the freezer wasn’t in stock & they would order it in for me. I then received a telephone call t... See more

Company replied

Rated 5 out of 5 stars

Very easy web site to pick what you want and ordering is smooth and simple. Excellent price too and loads of attachments included with the Dyson V8 Absolute. Fast delivery and good communication! Or... See more

Company replied

Rated 5 out of 5 stars

Great price, had the right product in stock, spoke to a salesman and they were able to answer my questions. I was suspicious at the good price thinking it might be reconditioned but I was assured it w... See more

Company replied



Company details

  1. Appliance Store
  2. also in
  3. Electronics Company
  4. Electronics Store
  5. TV store

About J.C. Campbell Electrics

Written by the company

Shop Laundry

Shop Dishwashers

Shop Refrigeration

Shop Cooking

Shop Small Appliances

Shop Floorcare

Shop TV & Home Entertainment

Shop Audio

About us

For over 45 years, J.C. Campbell Electrics has been established as one of Northern Ireland's leading independent electrical retailers. We have many happy customers who return to us, and it's easy to see why.

J.C. Campbell Electrics offers high quality domestic electrical appliances to suit every household at extremely competitive prices. We can offer everything from that much needed Washing Machine, Tumble Dryer or Fridge Freezer to the must have in Smart TVs, or Sound Systems. We provide our customers with first class products, excellent delivery and after sales service, all at unbeatable prices.

We are a family run business and value all our customers, whether they are shopping in store or online. Check out the reviews for yourself, or give us a call on +442887740519 and we will be happy to answer any of your questions.

JC Campbell Electrics

Written by the company

We're committed to our customers
With over 45 years in business, we have a long standing commitment to our customers, providing excellent levels of customer service.

Free Delivery to UK & ROI* over £50

Free Delivery to UK & ROI* over £50

We offer free delivery to most addresses in UK and Republic of Ireland on orders over £50

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,953)

402 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very straightforward and quick

Very straightforward and quick. Would use this company again!

5 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Maureen

Thank you so much for your kind review! We’re delighted to hear that you found the process straightforward and quick. We really appreciate your support and look forward to serving you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Excellent fast service

Excellent fast service

3 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Trevor

Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that you found our service fast and excellent.

Best regards
The Team at
J C Campbell Electrics

Rated 4 out of 5 stars

They had what we needed in stock.

They had what we needed (specific model oven) in stock, and delivery was free (even to here in Wales). The buying process was easy. However, it arrived damaged (the damage was quite obvious from the packaging) and had to be immediately sent back on the delivery van. The good news is they were very responsive in getting another shipped to us very quickly, without any hassle. I would certainly buy from them again.

29 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Steve

Thank you for your kind and honest review. We’re sorry the oven arrived damaged, but we’re pleased we could quickly arrange a replacement and resolve the issue without any hassle. We really appreciate your understanding and are delighted to hear you’d buy from us again. We look forward to helping you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

The whole sales process and delivery…

The whole sales process and delivery experience was flawless

2 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Allan

Thank you for your 5 Star review of J C Campbell Electrics. we are delighted to hear that you found the whole sales process and delivery flawless and look forward to serving you again.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Anne

Thank you for your 5 Star review of J C Campbell Electrics.

We are delighted to hear that you found our delivery service excellent.

Best regards
The Team at
J C Campbell Electrics

Rated 1 out of 5 stars

They accepted My payment without having…

They accepted My payment without having the Item in stock, good Companies don't have to resort to that type of trickery ..
It was a good job I found a similar item for My Friends birthday or it could have been a disaster !!

2 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi John,

With reference to your 1-star review of J C Campbell Electrics, we would like to sincerely apologise for the frustration and disappointment caused, particularly as the item was intended as a birthday gift for your friend. We completely understand how disappointing it must have been when we were unable to fulfil your order as expected.

We would like to reassure you that there was absolutely no intention to mislead you. On occasion, we accept orders for items that we do not physically hold in our own warehouse when our supplier confirms that they are available and we are normally able to obtain and dispatch them promptly.

Unfortunately, on this occasion, the item was showing as available with our supplier when you placed your order, but it subsequently went out of stock before we were able to fulfil it. We appreciate how frustrating and inconvenient this must have been, particularly given that the item was intended as a birthday gift, and we are very sorry that we let you down.

As soon as we became aware of the issue, the product was removed from our website to prevent any further orders from being placed for an item we were unable to supply.

We are pleased to hear that you were able to find a suitable alternative in time for your friend’s birthday, although we appreciate that this should not have been necessary and apologise again for the inconvenience caused.

Once again, please accept our sincere apologies for the disappointment and frustration caused. We genuinely regret that on this occasion we were unable to provide the level of service we aim to deliver to all our customers.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Great Product

Great Product. Speedy delivery.

24 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi David

Thank you for your 5 Star review of J C Campbell Electrics. We are happy to hear that your order was delivered in good time and that you are pleased with the product that you purchased.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Kept informed every step of the way

Kept informed every step of the way. Most impressive

1 August 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Malcolm

Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that you were impressed by our customer service.
It is important that the customer is kept informed.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Great service

Great service. Had fan in stock in the colour I wanted and was sold out everywhere else so was very pleased. Product was as described and service / post / ease etc very good

24 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Samantha

Thank you so much for your great review! We’re delighted that we had the fan in stock in the colour you wanted, especially when it was sold out elsewhere. It’s fantastic to hear you were happy with the product, delivery and overall service.

We really appreciate your kind words and support, and hope to see you shopping with J C Campbell again soon.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Efficient service

Ordered a fridge freezer on JC Campbells website on Friday.I received a e- mail on the same day stating the freezer wasn’t in stock & they would order it in for me. I then received a telephone call the following Monday from JC Campbells delivery driver,,saying the freezer was ready for delivery. Very efficient service & very reasonable priced. I would recommend 😊

31 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Sheila

Thank you so much for your lovely review! We’re delighted that we could get your fridge freezer ordered in and ready for delivery so quickly. It’s great to hear you were happy with the service, pricing and communication from our team.

We really appreciate your recommendation and your support of J C Campbell. Thank you again!

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

J C Campbell is awesome

Prompt delivery, arrival at exact promised date. Reasonable price, super great Dyson V8 vacuum cleaner. Thanks J C Campbell team

31 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Clara

Thank you so much for your fantastic review! We’re delighted to hear your Dyson V8 arrived promptly, on the date promised, and that you’re happy with your purchase. We really appreciate your kind words and support.

Best regards
The Team at
J C Campbell Electrics

Rated 1 out of 5 stars

Sent a faulty Dyson and won’t replace…

Sent a faulty Dyson and won’t replace it, just directed me to Dyson.

29 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Emma

Thank you for taking the time to leave your review. We’re sorry to hear that you were unhappy with your experience and we’d like to clarify the situation regarding your Dyson appliance.

You were initially directed to Dyson as the manufacturer, as they have specialist knowledge of their own appliances and are best placed to troubleshoot faults and advise on the most appropriate solution.

Had Dyson been unable to resolve the issue or determined that the appliance was beyond economical repair, they would have referred you back to us. At that stage, we would have arranged for the faulty appliance to be returned and provided you with a replacement.

We appreciate that this process may not have been what you expected, but our aim was to find the quickest and most appropriate solution for you. Where replacing a single part can resolve an issue, we believe this is a more environmentally friendly approach than replacing an entire appliance unnecessarily.

We hope this helps to clarify why you were directed to Dyson initially, and we’re sorry for any frustration or inconvenience caused.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Kevin

Thank you for your 5 Star review of J C Campbell Electrics. We were more than happy to assist when you requested to change the Air Fryer you purchased to a different model; always happy to assist.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Never used JC Campbell before but great…

Never used JC Campbell before but great price, quick delivery and great product. Would recommend.

22 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Betsy

Thank you so much for your fantastic review! We’re delighted to hear you were happy with the price, delivery, and product. We really appreciate your recommendation and hope to serve you again soon.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Competitive price and speedy delivery

Competitive price and speedy delivery

30 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Martin

Thank you for your 5 Star review of J C Campbell Electrics. We are happy to hear that you found our prices competitive and that your order was delivery in good time.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Jean

Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that you found our service "Wonderful, Fast & Efficient".

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Good price

Good price. Delivery as advertised

28 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Hugh

Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that you were able to find the product that you wanted at the right price and that i was delivered in good time.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Excellent service

Excellent service

27 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Peter

Thank you for your 5 star review of J C Campbell Electrics. Your feedback is very much appreciated.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Fast delivery

17 July 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Prachaya

Thank you for your 5 Star review of J C Campbell Electrics. Your feedback is very much appreciated.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Extremely happy with my hoover 😁

I’m very happy with J C Campbell Electrics, fast delivery and the Dyson V8 is fantastic 👍🏻 that I ordered in April 2026.

30 April 2026
Unprompted review
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Katy

Thank you for your 5 Star review of J C Campbell Electrics. We are happy to hear that your order arrived in good time and that your new Dyson V8 is fantastic!

Best regards
The Team at
J C Campbell Electrics

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