Jaja Reviews 

My car was blocked since February 2026 and I have been unable to use my card for my purchase transaction. It's been a sad experience despite my several calls to rectify this. I am the sole user of my card for purchase and cant fathom why I have been barred from using my card

I just give a try by applying for Jaja credit card and within 5minutes l was accepted and approved. I was accepted at the time of my needs because l was moving home and l need some extra money. I would recommend Jaja 100%. 👌👍🏽

4 Stars. Whilst the card is good, the communication could be better via the app, as chats close after 24hrs, unless they reply. My card got locked for trying to buy fireworks, But, Pawel W saved me, because my account was going to be terminated in 7 days [23rd of july], HOWEVER I sent in the documents on the 23rd of june, and was biting my nails because i didn't wanna lose my JaJa card, so Pawel was a legend and looked at my documents, and unlocked my account. I didn't have ID, so, i have to send in alternative ID. And it was annoying that it took so long, so at first i asked them for someone to look at lock on my account and extend the lock, and maybe look at my documents, but, it's a decent card. Please do better on that app chat . Other than that, Thanks again to Pawel W, you're a legend and thanks for sorting me out! Also, please remove the silly 24 closure on chats, or you waste time opening more chats, and stuff. it should be 3 days, not 24 hours. Other than that, i can recommend jaja.

Keep you updated on your account and spending

Simple n easy to use. And using for purchases only instead of cash withdrawals is a goid way to stay safe

Great and straightforward application, was able to get higher limit then the other providers, however I am not sure when they will increase the limit as the initial limit is no longer satisfactory. Hopefully they will increase it. Otherwise everything good, app is ok, apple pay works fine, I wish I could connect it to apple pay and other banking apps (using open banking) but that's fine.

Very bad experience.ASDA have no option for people to email them. Have had to resort to complaining via Resolver.co.uk.

Stop denying customers who can't talk on the phone, give them the option to email. Some don't want to talk on your "webchat"

Also, you have just said in your reply that you have been "unsuccessful" in reaching out to me and i am in touch with someone now (Natalia 17-7-2026) Also total disregard based on my review, so whoever has written this reply to me, need to check their facts.

Very easy to apply and fast shipping! Easy to use the app

Excellent service so far fast and friendly easy to connect to a human

Very impressed with the service provided. The app is really helpful and the offers are really good

Quick and easy to deal with. No fuss straight to the point with details, no hidden agenda's

Transfer process was very simple and the app is very clear and easy to use.

I think there is no hanging around things are straight forward with ja ja credit

Simple application no waiting to find out if you have been accepted and card arrived within a few days all in all a very easy process.

Only 4* as the guidance during signinv ip was incomplete. I intended to take advantage of the transfer to pay off another credit card.
The whole process to sign up etc was well ofganised and was 5* service….
Unfortunately the transfer could not be set up as thd card issuer was not on supported list anx this was not shown during the signing up process.
Afterall now i am “stuck” with a good card👍👍👍

Straight fwd 2get in2 apps & explanation is not difficult even 4me

Excellent service.

A good product but watch out for their handling of your financial data.

They did multiple data entries in my name on one day which has caused a negative impact on my credit file.

I logged a formal complaint with Date Submitted: 24/4/26 which they state they never had, I then did it again 27/5/26 & they have still provided no response at all.