Jackpotjoy Reviews 

Scam game it won't let you get past 420$ even after 60 rolls

I have loved playing on Jackpotjoy for 20 years. Things have become poor recently but today was the final straw. Aparently I have been flagged up as potentially having a gambling problem because I put in chat that my husband was awaiting a pacemaker. I did that because I have friends online and we are a proper community, we share our daily life. In JPJs opinion I might be gambling to escape my real life!!! They even admitted I am in profit this month. I could not stand the accusing way they talked to me, they didnt ring to see if my husband was OK only to accuse me of using gambling as an escape. I am so upset because I have been chatting to some of those poeple for 20 years. What an obnoxious company JPJ has become. I am devastated.

absolutely fixed the same select people win over and over day in day out poorpenny bigontop lynzwins apple steven.......... lukielou won two jackpots one after another most repetative site ever dont waste your money

stay clear of this app got a win of 170 pounds woke up next morning and account blocked

How this website can be so scam? Absolute no.1 scammers in uk!!!!! They just take my all money never mind how much you lose i lose 2200£ and still won 5£ back from scattee ?!!!!!!! How ??? How this website legal ? How!??? Need close down i fill the form to gambling commision!!!

Awful been letting me deposit for months first time I won they closed my account asked to send decoments which I did still no response. Why let someone deposit but not withdraw ? Looking at reviews it happens a lot

I play 1 week in-a-row and they still scam for fun… every really every game i try never give me anything just 99.999999% dead spin you need to pray god to get some scatter here and if does you get 20x back every time … i will fill the form to gambling commision need this kind if website close down !!!!!!

Absolutely terrible I have wagered so much with them and tried to withdraw it stayed stuck on requested for hours Absolute joke if you have days to wait for your payout by all means use otherwise avoid like the plague
Customer service shocking and no update Absolutely shameful

Do not use!!!! I have played for a couple of years won £150 on Halloween tried to withdraw it they needed me to verify my details which I did a week later nothing I contact them and they have closed my account! Absolute scam can’t believe that they think it’s ok will definitely be taking further

Please please don't use this site! They took double the payments off me when I deposited last week 2 payment for the same amounts serval times. Ive reported it threw the bank. I have also been in touch with jackpotjoy.com to get my money back. Provided all evidence. They keep coming back saying they need more. Even thou I have an email from them last week saying that the money shouldn't have left my account as they were duplicate payments. They took it all. Then today when I still had money on my account I went to take it out and they have closed my account down. So not only have the stole £200 from me they have also closed down my account with money on it because I reported that they done this. Now I'm taken all my emails from them and myself and my bank statements to a higher company and I've made a complaint and this won't be getting left as its theft

I received login cash in the mail turns out to be a headache already logged in on the day spoke to the chat bot now I’m waiting I have no idea if I’m going to get a response or if the cash is going to appear in my balance seems like a total scam

I'm shocked at the bad reviews because it hasn't been my experience. Have been with the site for many years and never had a problem withdrawing or getting help quickly if I need it. Lots seem to be complaining about slots. I play mainly slots and you need to be aware with slots on any site that it is simply luck and the random spin of the RNG. You can play £100 on a slot and not get a single bonus or play £1 and get a bonus right away. They use random number generators. So every spin is decided by this, meaning when you press spin the rng gives you a random outcome. People seem to think they're on a losing streak but this isn't true. Every spin is generated by RNG randomly and its tested from what i can see by independent organisations. So every spin is random. Nobody from a site is fiddling with the slot in order to stop you from winning. The RGNs make sure that each spin is independent. Meaning you have the same chance of hitting a jp or big win on every single spin no matter what has happened before. Think of it as each spin being the very first spin. Hope that clears it up a bit. Doesn't stop me being frustrated or even giving the screen a good telling off sometimes but isn't that part of it all? just don't let it get to you so much that it makes it not enjoyable to play. Don't chase a win thinking you've spent an hour and £50 on a slot so surely it must pay out soon. It doesn't work like that. All I can say is that in the years I've been playing with JJ I've never had any problems withdrawing or getting quick responses when querying something. That is all I can go on.

Sites definitely gone down hill.
There is no fun in the games it just takes the money straight away.

Used to be my favourite site and have been a member for over 10years. Awful now, used to play for hours with £20.00 now gone in minutes with no game play. I did recommend to many but i would tell everyone to avoid now.

It used to be fun — win some, lose some. I’d chuck £20 on and happily spend time placing 50p bets, watching my balance go up and down until I either cashed out or lost it all.

Now? I chuck £20 on and get nothing. The balance just drops straight to zero — not even a 10p win. No excitement, no suspense, just a flat line.

I set myself a limit: I’d keep adding £20 over a couple of months until I hit a loss cap in the hundreds, sticking to 50p bets. Over that entire period, I got just two bonus rounds — one paid £5.50, the other £38.

Most of the time, my balance vanished without a single winning spin.

It’s no longer fun. After 25 years, I’ve closed my account.

BOYCOTT AT ALL COSTS. Hit a bonus at £5 and the game conveniently refreshed and I wasn’t awarded the bonus. Also had £276 in the account and it wouldn’t let me withdraw, spoke to an agent they couldn’t tell me why the withdrawal failed and that was that, no bonus returned either, just read the review this site is a NO GO at all costs

Just a crock of shit-was a good community, but now in ruins

Absolute joke. 120 quid on goonies game and not one bonus nothing. The odd one pound win if that. I would avoid jackpot joy at all costs. So many better and fairer casino sites. Clearly jackpot joy just want to take take take and not pay out any prizes. It's ridiculous!!!!!

So they have technical issues and your withdrawl fails. You’re told to wait 72 to get your money it’s doesn’t arrive you’re told to wait 72 hours from each contact you make with them.
Their issues not mine do I can’t get a hold of my money.
Rest assured if I owed them they wouldn’t wait 72 hours to take it back.
Customer support useless and they “ understand your frustration” your understanding is not producing MY money though is it????
Really bloody annoying
Their payouts lately are miserable they are becoming less and less.
This used to be a pretty good site but now it’s really gone down the pan !!!

Every time you play on the slots it over charges you on each spin. If you keep a close eye you can see it charging twice sometimes for thr same spin. I am now going to delete the app. I would recommend people avoiding this site/app.