It was pretty easy to install on each device for a non -savvy tech person trying to learn "What's it all about?" I presume it is protecting my information. I rated four, because research mentions the... See more
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Review summary
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Updating my review: Ale resolved the issue by setting up a new account and providing clear steps to move forward and improve security. The initial support experience was accusatory and di... See more
Company replied
I am overall quite pleased with the service - It is a very nice layout and User Friendly. I was with Nord through a 3rd party (Yahoo) who decided to cancel their service. I had been with Nord for over... See more
It is an excellent VPN. The only issue I have is the kill switch is a separate and and only works on occasion. Should be all in one app and always work. The renewal process is also expensive, over $10... See more
Company details
Information provided by various external sources
IPVanish is the only true Top Tier VPN service in the world. This means we deliver the best VPN speeds, the most secure connections and the most competitive pricing anywhere. Our network spans 40,000+ IPs on 1,400+ servers in 75+ locations, giving users the ability to surf anonymously and access blocked websites from every corner of the globe.
IPVanish is your simple solution for online privacy.
Written by the company
- Surf the web without a trace.
- It takes more than a private internet browser to go incognito. IPVanish makes your real IP address disappear at the touch of a button, so that your online activity can’t be tracked.
- Secure any internet connection.
- IPVanish protects you from privacy invasions, no matter where you are. With over 1,300 servers in 75+ cities around the world, you'll always have access to a high-speed, encrypted connection.
Contact info
700 S Flower St., Suite 1500, 90017, Los Angeles, United States
- 18005915241
- support@ipvanish.com
- www.ipvanish.com
4.2
Great
10K reviews
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I have been an IPVanish subscriber for over 5 years
I have been an IPVanish subscriber for years. Fast and friendly support staff although the only time I correspond with them it renewing another year on my subscription
I actually have my whole house in a vpn using an i5 desktop running pfsense.
Bullet proof and I am able to get sclise to 100 percent through from my ISP
15 June 2026
Unprompted review
Brand Durgapur sar isko add de do…
Brand Durgapur sar isko add de do comedy video action bhi rahega thoda
13 June 2026
Unprompted review
Thanks for your wonderful customer…
Thanks for your wonderful customer service, I have never known people that are more willing to help you with any problems you may have, whether it be chat or over the phone it's all the same. Just nice people who's willing to help you.
9 June 2026
Unprompted review
Photos got cleared from Google store…
Photos got cleared from Google store pen marker with 15 15 screenshots went fly so we had to use Zewa. Loyality card is good.
10 June 2026
Unprompted review
Customer service is always helpful
Customer service is always helpful. They offer great vpn protection at affordable prices.
12 February 2026
Excellent customer service
Excellent customer service, and the VPN service is first rate. You can reach their customer service both on their website through a chat option or even on Twitter/X. I've been using their service for years now with no complaints.
1 June 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I signed up for this and they took my money but didn’t send me a confirmation email …
I signed up for this and they took my money but sent my confirmation to someone else’s email. I’ve been trying to contact them but it says I’m blocked. I would like to resolve this issue.
22 May 2026
Unprompted review
Reply from IPVanish
Hello,
Thank you for bringing this to our attention. We are very sorry to hear about the trouble you've experienced with your confirmation email and accessing our support channels. This is certainly not the seamless experience we want you to have.
We want to get this sorted out for you as quickly as possible. Please reach out to our team directly at management@ipvanish.com with your account details and any transaction information you have. We will prioritize your request, track down your account, and ensure you are able to connect with us without any further blocks.
We look forward to resolving this for you.
I have bee using IPVanish for so many…
I have bee using IPVanish for so many year with out problem and they keep on improving it with a very reasonable price for protection. A very good software.
2 June 2026
Unprompted review
Thank god Luis M answered the phone
Thank god Luis M answered the phone. I've had many phone calls for your help. I love the program. Many people use it because of me. I was on a conference call with my brother and Luis M to get my brothers IpVanish to open. He made three phone calls to get help and no one was able to correct his problem until my conference call with Luis M and my brother. Not only was the problem fixed, he did it in 5 minutes. Luis is the best technician I'e seen in a long time, He was very presise and knew exactly what to do. This man gets a 5 star rating in my book for being knowledgable, courteous and patient.
28 May 2026
Unprompted review
I used IPVanish mainly for privacy on…
I used IPVanish mainly for privacy on public WiFi and to access streaming content while traveling. Connection was generally stable and the app were easy to set up. Feature I’d love to see: a simpler 1-click connect for beginners and more server locations in Pakistan, also more consistent speeds during peaks times and adding WireGuard protocol would make it competitive with newer VPNs. Cancellation was easy, and support was helpful when I asked about how to cancel either through dashboard and through emailing them.
28 May 2026
Unprompted review
IPVANISH WILL NOT EXECUTE
IPVANISH WOULD EXECUTE THE FIRST COUPLE OF DAYS BUT NOW IT WILL NOT EXECUTE
10 March 2026
Reply from IPVanish
Thank you for sharing your feedback with us. We are truly sorry to hear that IPVanish stopped working after the first few days, and we understand how frustrating that must be.
Our goal is to provide a reliable, seamless connection, and it sounds like something went wrong in your specific setup. We would love the opportunity to troubleshoot this for you right away and get your service back up and running perfectly.
Please reach out to our team directly at management@ipvanish.com with your account details. We will prioritize your request and ensure you get the dedicated assistance you need.
Never let me down since i have been…
Never let me down since i have been using ipvanish,also you get upgrade in nice intervals.Worth the more all day long.
25 May 2026
Unprompted review
great service
great service, great price at renewal, all the problems I had sorted without fuss and with speed
23 May 2026
Unprompted review
The people who message to help you so…
The people who message to help you so much and I think it is very good I would recommend to any one
22 May 2026
Unprompted review
The support team r very rude!
The support team r very rude!
I have a subscription for 2 years and they claim that it’s one year only!!!
Scammers
22 May 2026
Unprompted review
Reply from IPVanish
Hello,
Thank you for sharing your feedback, though we are truly sorry to hear about your recent experience. Providing rude support and causing confusion over subscription terms is completely unacceptable to us, and we want to make this right.
We take claims regarding subscription discrepancies very seriously and want to investigate exactly what happened with your account.
Please reach out to our team directly at management@ipvanish.com with your account details. We will prioritize your request immediately and work to resolve this billing issue for you as quickly as possible.
Best regards,
The IPVanish Team
IPVanish refuses to honor their own Guarantee—Avoid if you use iOS.
IPVanish is hiding behind Apple’s payment system to avoid fulfilling their 30-day money-back guarantee. I reached out to their support after being charged for an unintended renewal. Even with Apple’s Senior Advisor advising them to provide manual authorization, IPVanish support refused to help, stating their policy is 'isolated' from Apple purchases.
It’s ironic for a 'Privacy and Security' company to act so unethically regarding billing transparency. They take your money through the App Store but hide when it’s time to stand by their promise. Avoid this company if you value customer service and honest business practices.
UPDATE: Their Management team contacted me, only to officially refuse a manual settlement. They hide behind Apple's payment system to avoid honoring their 30-Day Guarantee. DO NOT BUY IF YOU USE iOS. The guarantee is a complete lie.
21 May 2026
Unprompted review
Reply from IPVanish
Thank you for sharing your feedback, and we sincerely apologize for the frustration this situation has caused. We always aim to be transparent and fair with our policies, and it’s disappointing to hear that we fell short of your expectations.
Because Apple manages all transactions made through the App Store within their own secure ecosystem, we unfortunately do not have the technical ability to process direct refunds for those purchases. However, we want to look into your case closely to see how we can better assist you and see what options are available.
Please reach out to our team directly at management@ipvanish.com with your account details. We will prioritize your request and do everything we can to help resolve this for you.
Been using IPVanish for several years…
Been using IPVanish for several years now and it’s a great product. No matter where I have been connect quickly and quietly and successfully. Never had a drop off to date. Great product for all my devices
11 September 2025
Had a payment glitch but got it worked…
Had a payment glitch but got it worked out but the service works great.
14 May 2026
Unprompted review
Great service
They were prompt and very helpful assistance me with my issue!
14 May 2026
Unprompted review
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