I purchased two driving experiences in 2025 last year for my grandsons 16th birthday and still not used and approaching 17 in October. I asked when he was going to use them and it looks to me that th... See more
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4-9 Brewery Row , AL9 5AD, Hatfield , United Kingdom
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Replied to 84% of negative reviews
Typically replies within 1 week
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We purchased a voucher but couldn’t find a suitable time that works. Despite the service promise, we did not hear back from the team for a refund.
The price and options are great, website is so easy and friendly user. The staff members are brilliant help over the phone with the information needed. i would recommend Into The Blue 100% to my friends and family great choice. Keep up the updates

Reply from Into The Blue
Great customer service, prompt and very helpful. After a great experience, I've used this company again.

Reply from Into The Blue
Staff very helpful. very difficult to open the voucher attachment. The voucher had to be sent 3 times indifferent formats. finally worked and printed out.

Reply from Into The Blue

Reply from Into The Blue
The process was very easy to use however it was advertised with a discount code which I could not apply so had to call the company and was told this experience does not have a discount. So maybe put that information on the page.

Reply from Into The Blue
Solved my issue quickly without having to hang on the phone for ages speaking through bots.

Reply from Into The Blue
Very easy to book th experiences

Reply from Into The Blue
Very helpful customer services. Bought an expensive driving experience for my dad who was diagnosed with cancer a few weeks afterwards. All is good now but he was too unwell to use the voucher before it expired. I contacted customer services who immediately extended it for 6 months free of charge so he could enjoy his experience. They made it very painless and stress free so the money spent was not wasted.

Reply from Into The Blue
No problem 😉 getting on line and sorting things out stressful free lovely 😊 can’t wait to fly thank you all 🤓🤩

Reply from Into The Blue
No hassle. Found what I was looking for and received my gift voucher within three days. Now to see how easy it will be to actually book a date?

Reply from Into The Blue
Quick delivery
Beautifully gift boxed
And deal I could afford
Thank you

Reply from Into The Blue
Was ot sure hiw to book online phoned up lovely lady pointed me in tight direction thankyou🌟🌟🌟🌟🌟

Reply from Into The Blue
The experience I booked and paid for was not available at all by the nominated supplier so I am seeking a refund unless the situation changes
Xmas present for my husband , thought it was brilliant! Guy that took him up in glider was only young but very experienced and so pleasant! Husband has got the bug now and wants to go again!

Reply from Into The Blue
I made an error in my booking and after a phone call this was dealt with efficiently and pleasantly
An excellent firm to deal with
Many thanks

Reply from Into The Blue
Extremely straightforward booking experience on an excellent website.

Reply from Into The Blue
Filled in the form to purchase the gift but it did not register the different address I wanted to send the gift. So spending loads of time trying to sort it and there does not seem to be anyway to remedy the issue on your site other than contact you - which I have done.
Let's see if it works but my experience of getting a response to an online order and sorting it is not a positive one.
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