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Into The Blue Reviews 

932
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 708 reviews, reviewers overwhelmingly had a great experience with this company. Customers often mention that the website is exceptionally straightforward, making navigating the wide range of available gift choices a remarkably simple and pleasant task. People frequently praise the friendly staff and dedicated customer service team for being extremely supportive, helpful, and always ready to resolve questions over the phone. However, some customers also noted that completing online bookings or downloading digital vouchers could occasionally feel frustrating, cumbersome, and rather time-consuming. A few reviewers additionally experienced notable difficulties and complications with the rigid process of transferring or redeeming their purchased experiences.

What people talk about most

User experience

Consumers find user experience to be largely positive, highlighting that the website is straightforward, easy... See more

Booking process

Clients share positive opinions on booking process, frequently highlighting simple online tools and helpful... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt, helpful support and... See more

Product

People report positive experiences with product, highlighting the great range of options and experiences... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased two driving experiences in 2025 last year for my grandsons 16th birthday and still not used and approaching 17 in October. I asked when he was going to use them and it looks to me that th... See more

Company replied

Rated 5 out of 5 stars

I received a gift voucher for a flying lesson and booked it at Tibenham, Norfolk. Voucher was easy to use and booking with Steve at the flight school was excellent. The one hour flight, also with St... See more

Company replied

Rated 5 out of 5 stars

Great choice of flying experiences, super helpful customer service. Web site really clear but for some reason the purchase process wouldn’t work on my iPad but it did work fine on my desktop Mac!

Company replied

Rated 5 out of 5 stars

Having found booking a gift voucher very easy, i was dismayed to find that google pay had used an old dead email address to send me the voucher. Embarrassed I contacted Into the Blue customer service... See more

Company replied


Company details

  1. Gift Shop

About Into The Blue

Written by the company

At Into The Blue, we specialise in creating unforgettable days out across the UK. From high-adrenaline adventures to relaxing getaways, we offer over 2,000 carefully curated experiences designed to inspire, excite and delight.

Whether you’re searching for the perfect birthday surprise, a unique anniversary gift, or a last-minute present that still feels thoughtful, our instant gift vouchers make giving effortless. With options ranging from supercar driving and flying lessons to spa days, afternoon teas and family activities, there truly is something for everyone.

Established for over 25 years, Into The Blue is proud to be one of the UK’s most trusted experience providers. We work closely with carefully selected venues and professional partners to ensure every experience meets high standards of quality, safety and enjoyment.

Our friendly UK-based team is always on hand to help with recommendations, bookings and any questions along the way, making the whole process simple and effortless.

At Into The Blue, we believe memories make the best gifts, and we’re here to help you create them.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

932 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(932)

719 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m so impressed easy to order and my…

I’m so impressed easy to order and my gift box was delivered the next day . Thank you

24 September 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are delighted to hear that you found ordering your voucher simple and easy.

We hope that you enjoy your 30-minute Junior Flying Lesson.

Kind regards,
The Into The Blue Team

Rated 1 out of 5 stars

Bought a voucher as a gift

Bought a voucher as a gift, unfortunately recipient unable to use, tried to get an exchange and very little options in our area, asked for a refund or gift voucher which was denied.

26 September 2026
Rated 5 out of 5 stars

Easy to book up and local

25 September 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are pleased to hear that you found odering your voucher simple.

We hope that you enjoy your Donkey Meet & Greet Experience.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Good choice of activities and competitive prices.
From past experience, easy for the recipient to change activity if needed.

25 September 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

It is great to read that you found ordering your voucher simple.

We hope that you enjoy your 60 Minute Sim Session with Video Recording.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

Booked skydive for birthday present

Booked skydive for birthday present. Very easy to do.

20 September 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

It is good to read that you found ordering your voucher easy.

We hope the recipient enjoys their 10,000ft (Weekday) Tandem Skydive.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

Brilliant company

Brilliant company
Loads of options
Helpful team
Can't fault them

19 December 2025
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are happy that you found our customer services team helpful.

We hope that you enjoy your 36-lap Mazda MX5 vs BMW Drift Battle.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

Really helpfull

Really helpfull

25 September 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are delighted to hear that you found our customer services team helpful.

We hope that you enjoy your experiences.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

15,000ft skydiving

it was a realy good price and so easy to sort out i would 100% recomend and will defo use again. 15,000ft skydiving 👍🏻

23 September 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We hope that you enjoy your 15,000ft (Weekday) Tandem Skydive.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

Found a great deal on an annual…

Found a great deal on an annual Tastecard digital subscription - true value-for-money, the activation code worked perfectly, and excellent customer service and communication throughout!

18 September 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

It is great to read that your found our customer services team excellent.

We hope that you enjoy your 12-month Tastecard Membership.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

Communication and help is brilliant…

Communication and help is brilliant nothing is too much trouble make you feel like you are there only customer.
Would highly recommend

16 September 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

It is good to read that our customer services team were able to assist you.

We hope you enjoy your 45-minute Lights Sports Aircraft Flying Lesson.

Kind regards,
The Into The Blue Team.

Rated 5 out of 5 stars

Bucket list for my best mate

Excellent booked over the phone as not very good on internet, staff extremely helpful, looking forward to the experience as booked for my best mate, he has terminal cancer so this on bucket list, thank you to all involved 👍

23 September 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are happy to hear that our customer services team were able to assist you in ordering your voucher.

We hope your friend enjoys his 'Triple Beast Driving Experience'.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

Excellent company and very helpful when…

Excellent company and very helpful when calling them.
Customer service is excellent

22 September 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are delighted to hear that our customer services team ere able to assist you.

We hope that you enjoy your 45-minute Aerobatic Flight.

Kind regards,
The Into The Blue Team

Rated 3 out of 5 stars

Booking an activity though the site is…very difficult and confusing to redeem vouchers

Booking an activity though the site is very difficult and confusing, it asks for payment on a card and there is no clear way to redeem vouchers for an activity. I have a voucher that was bought for me last year and I have had to pay more for the activity so I presume it's gone up in price, but this is not stated so I can only guess which means I now have two vouchers. I have requested a call from the company through the web site but this has not happened yet. So I called the help line and Rachel was great she was very helpful and explained how to do the bookings and gave me the contacts and sorted out the two vouchers into one reference number. Thank you Rachel your a star.

22 September 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are disappointed to hear that you found redeeming your voucher difficult. Please be assured that we are actively working on our onsite experience.

We are pleased Rachel was able to assist you in redeeming your voucher.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

Straightforward Booking

Everything very straightforward - easy to book and excellent website. Tickets delivered promptly. We are very pleased so far.

16 September 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are pleased to hear that you found ordering your voucher simple and straightforward.

We hope the recipient enjoys their Firefly Sport Driving Lesson.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

It is good to read that you found ordering your voucher simple.

We hope that you enjoy your Sparkling Steam Train Cream Tea.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

The price and options are great

The price and options are great, website is so easy and friendly user. The staff members are brilliant help over the phone with the information needed. i would recommend Into The Blue 100% to my friends and family great choice. Keep up the updates

18 September 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are happy to hear that our customer services team were able to assist you.

We hope that you enjoy your Flying Experience Vouchers.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

Great customer service

Great customer service, prompt and very helpful. After a great experience, I've used this company again.

13 September 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

We are delighted to hear that our customer services team were able to assist you.

We hope that you enjoy your Segway Adventure.

Kind regards,
The Into The Blue Team

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful. very difficult to open the voucher attachment. The voucher had to be sent 3 times indifferent formats. finally worked and printed out.

18 September 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

It is great to read that our customer services team were able to assist you.

We hope that you enjoy your 60 Minute Microlight Flight.

Kind regareds,
The Into The Blue Team

Rated 4 out of 5 stars

Very easy to book

Very easy to book
Excellent customer service

12 September 2026
Into The Blue logo

Reply from Into The Blue

Thank you for the feedback.

It is good to read that your found ordering your voucher simple.

We hope that you enjoy your Gliding Experience.

Kind regards,
The Into The Blue Team

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