Hello, I bought a tactical bag from Nightgear UK which is part of Internet Fusion. This is in 12/2022. I only realized when I checked my visa bill on doing some taxes. I was charged twice for the sam... See more
Internet Fusion Group
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See what reviewers are saying
Bought slacks on e-bay from "Internet Fusion" in US, with a US return address. But returns must be sent to UK. This diversion to a foreign address is clearly a means to discourage returns. $70 slac... See more
Company replied
ordered a pair of mens oliver sweeney chelsea boots tan size 10. the came in the correct box but was size 7 and black. no returns slip didn't get an email through with order number on just a notificat... See more
Swift chat time facility response. Offered discount. Free next day delivery. Well packaged. Item was wrong size, but they told me when they expected correct size back in stock. Gave me second disco... See more
Contact info
2 Stone Buildings Lincoln's Inn, WC2A 3TH, London, United Kingdom
- www.internetfusion.co.uk
Great quality clothing at a great…
Great quality clothing at a great price. Excellent delivery service 👍
28 June 2021
Excellent service and quick delivery
28 June 2021
Brilliant service
28 June 2021
Never used or heard of surfdome before…
Never used or heard of surfdome before and the price of the superdry backpacks was amazingly low. Almost too good to be true I suspected. I was pleasantly surprised! Fast delivery and perfect backpacks received. Will be using them again for definite.
28 June 2021
Really easy to order
Really easy to order, and pay. And quick delivery with tracking info. Product exactly as described, And priced competitively
28 June 2021
Items ordered were cancelled after payment
Allowed me to pay for my order from Surfdome, then sent me an email to say the items I ordered did not fit to their usual standards. Surely stock should be checked before going on sale. However, they did promptly refund me, but it was a hassle and I probably won’t be purchasing from them in future.
28 June 2021
Reply from Internet Fusion Group
Hi,
Thank you for your review.
We check all of our goods before they are dispatched to make sure they reach the correct standards, unfortunately some items do not reach these, these items are cancelled and refunded from your order, an email is sent to you to confirm this change.
We understand this can be frustrating, we must ensure the items we send to our customers are high quality.
I apologise for the inconvenience.
Laure - Customer Experience, Internet Fusion.
Good price and quickly delivered :)
Was best price I could find and free delivery over £30 perfect
28 June 2021
Best experience of shopping on line…
Best experience of shopping on line yet, better than them big companys.
28 June 2021
The product came on time and was of…
The product came on time and was of excellent quality and I believe value for money.
28 June 2021
Wrong item received.
Incorrect item received and after an initial prompt email with instructions as to the next step, which I completed I haven’t had any contact to receive the item I had ordered.
28 June 2021
Reply from Internet Fusion Group
Hi Liz,
Thank you for your review.
I am sorry to hear that you have received an incorrect item.
I can see that a colleague has been dealing with your request and asked for pictures.
I will ensure a colleague gets in touch with you as soon as possible with a solution.
I apologise for the delay and inconvenience.
Laure - Customer Experience, Internet Fusion.
Excellent service and delivery
28 June 2021
Excellent service
Super fast delivery, only two days after ordering, sandals were well packaged too. Easy website to use and found a voucher code online. Will definitely use again and would highly recommend.
28 June 2021
excellent speed of delivery
28 June 2021
Easy ordering
Easy ordering, prompt delivery and secure packaging of the correct goods - what more could one ask for.
28 June 2021
Swift chat time facility response
Swift chat time facility response. Offered discount. Free next day delivery. Well packaged. Item was wrong size, but they told me when they expected correct size back in stock. Gave me second discount code to reorder correct size & item was back in stock in time indicated, so I was able to get discount code on different sized item.
Appreciate their efficient service and ease of use for customer. Well done team!
Martine
28 June 2021
Quick response for my order
28 June 2021
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