Hello, I bought a tactical bag from Nightgear UK which is part of Internet Fusion. This is in 12/2022. I only realized when I checked my visa bill on doing some taxes. I was charged twice for the sam... See more
Internet Fusion Group
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See what reviewers are saying
Bought slacks on e-bay from "Internet Fusion" in US, with a US return address. But returns must be sent to UK. This diversion to a foreign address is clearly a means to discourage returns. $70 slac... See more
Company replied
ordered a pair of mens oliver sweeney chelsea boots tan size 10. the came in the correct box but was size 7 and black. no returns slip didn't get an email through with order number on just a notificat... See more
Swift chat time facility response. Offered discount. Free next day delivery. Well packaged. Item was wrong size, but they told me when they expected correct size back in stock. Gave me second disco... See more
Contact info
2 Stone Buildings Lincoln's Inn, WC2A 3TH, London, United Kingdom
- www.internetfusion.co.uk
Fast
Fast, accurate, fair price.
A perfect online transaction, simple to use website, right priced product, super quick delivery - what more could you ask for? 10/10
28 June 2021
Reply from Internet Fusion Group
Hi,
Thank you for your review.
I am sorry to hear that you are dissatisfied with your order.
You can return your order for a full refund, using the link posted below.
https://www.surfdome.com/order/returns
I hope this helps.
Laure - Customer Experience, Internet Fusion.
No worries with this company ,always reliable and good service.
Surfdome - easy to order and swift to despatch.
Never, ever, had a problem with anything.
27 June 2021
First time I have used this company and…
First time I have used this company and it won’t be the last. Excellent customer service and communication. Next day delivery and packaging was very good. Bought a Rab gilet which is excellent quality as you would expect and well priced. Many thanks.
27 June 2021
Ordered a rash vest as birthday…
Ordered a rash vest as birthday gift.Was impressed with faster than predicted delivery, less than 48 hours.
Also pleased to see that item is made from recycled plastics.
I hope the recipient will like it!
27 June 2021
Really quick delivery and great prices
27 June 2021
Good Products and Service
Good products, very fast delivery and good cardboard packaging. Live chat for helping product selection also very good. Whilst goods are in plastic bags that can be recycled it would be much better if they weren't in plastic bags at all.
27 June 2021
Great Jacket - Great Price
Delivery was prompt ant the item was exactly what I wanted, I’m very happy with my purchase
27 June 2021
Superb service!
27 June 2021
The shoes arrived very promptly the…
The shoes arrived very promptly the next day! and are exactly as described.
27 June 2021
What I ordered delivered promptly
What I ordered delivered promptly, with updates on delivery. Excellent service.
27 June 2021
Awful service
Awful service. I ordered items on next day delivery and still not arrived 5 days later. I contacted surfdome about the issue as the courier has informed me they still haven't received the parcel from them. I was spoke to on the phone in a very rude manner and told it was not their problem?! Still no parcel and no refund. Just a thankyou for your patience email. Definitely would not recommend and sure won't be using this awful company again.
27 June 2021
Reply from Internet Fusion Group
Hi Jake,
Thank you for your review.
I am sorry to hear of these issues.
I have checked our emails between you and our customer service team and I cannot find any emails stating this.
I can see a colleague has been dealing with your request, your order has been refunded and a discount code has been sent to you.
I apologise for the inconvenience.
Laure - Customer Experience, Internet Fusion.
Prompt efficient service
27 June 2021
Excellent Service which is Plastic Free
Excellent Service from start to finish.
Easy to use website for ordering. Kept informed of the process of my order. Excellent packaging with no plastic used, so everything is recyclable.
Highly Recommended.
27 June 2021
Great communication
Great communication. Quick and free delivery and free returns. Would definitely recommend.
27 June 2021
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