inniAccounts Ltd Reviews 

81
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have been using InniAccounts for more than 10 years and have consistently had a positive experience. Their team is knowledgeable, friendly, and always quick to respond to any queries I have. Th... See more

Company replied

Rated 5 out of 5 stars

Meets all my business accounting needs. Excellent, easy to use online portal. Very competitively priced. I've been using them for over 3 years. Would not hesitate to recommend to anyone who wants a on... See more

Company replied

Rated 5 out of 5 stars

Friendly approachable people, backed up by great online software that makes keeping your company accounts very easy. Depending upon the package you opt for they will do as much or as little as you ne... See more

Company replied

Rated 5 out of 5 stars

It took me a some initial time getting used to the interface but I find it really slick and wished I moved to a cloud based accountant earlier. I have a dedicated named accountant, and if they're eve... See more

Company replied

Company details

  1. Accounting Firm

Written by the company

We're a multi-award winning, innovative accountancy practice who use cloud technology to deliver an efficient, accurate and reliable accountancy service to contractors, freelancers and small businesses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

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4.9

All reviews

(81)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent company who are always on the…

Excellent company who are always on the ball, upto date with current affairs impacting my business. Very supportive and helpful and clear in what they do and what they need to ensure I am on top of my business financials.

Would highly recommend.

Pete sekhon

6 November 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Hi Peter,

Thank you very much for taking the time to write us a review. Everyone really appreciates the kinds words and we are all very happy to hear how pleased you are with the service we are providing. If you do recommend anyone, always remember to provide them with your referral code that can be found on your dashboard, and you will receive 10% off your monthly fees for 12 months for both you and your referral!

James Turner - Account Manager

Rated 5 out of 5 stars

Faultless

Responsive, considerate, courteous, professional and efficient!

6 November 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Thank you for your kind words Joanne, we are glad that you are happy with our service!

Rob Cooper - Software Developer

Rated 5 out of 5 stars

Excellent Service

31 October 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Hi Srinivas,

Thank you for leaving us the great review. We're glad that we can provide you, in your own words, an excellent service!
We look forward to continuing working with you in the future.

Ben Hill - Junior Software Developer

Rated 5 out of 5 stars

No fuss accounting!

30 October 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Thanks for the awesome review, Jules. We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. We really appreciate you taking the time out to share your experience with us.

Adil Abbasi - Accountant

Rated 5 out of 5 stars

Great for freelancers and those just dipping into self-employment

I was recommended to inniAccounts by a friend who had already spoken highly of them.
All correspondence by phone and email has always been very professional and insightful for keeping everything check with regard to HMRC, deadlines for payments and returns, and general updates about legislation affecting limited companies or the self-employed.
The software takes a bit of time to get used to, but it's very well done - especially useful for collating and collecting information about the workings of your company :)

30 October 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Hi Christopher,

Thank you for your time in writing a review, we really do appreciate it.
We're very pleased you are receiving a great service from us all and we are very happy to hear you find the software beneficial to your company!

Balraj Sohal - Account Manager

Rated 5 out of 5 stars

Makes running a business foolproof

InniAccounts makes running a business easy and foolproof. They take all the worry out of filing returns correctly and on time, as well as giving you a real-time view of your finances so you are never hit with unexpected TAX bills etc. They are always ahead of the game and there to explain the relevant parts of the ever-changing HMRC rules so you don't have to spent more time being an accountant than doing your actual job.

30 October 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Hi Andrew,

Thanks for a great review - it's always good to hear that the time we spend designing and building the software to be "non accountant" friendly really does pay off for the user.


Paul Nicklin - Technology Director

Rated 5 out of 5 stars

Great Service!

Great Service! I would definitely recommmend them

30 October 2018
Unprompted review
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Reply from inniAccounts Ltd

Hi Raghu,

Thanks so much for taking the time to leave a review. It's great to hear that you are happy with our service.
Here at inniAccounts we're always working hard to provide the best possible service that we can to our clients so it's great to hear that our efforts are paying off

Joe Tams - Accountant

Rated 5 out of 5 stars

Brilliant software

Brilliant software, great helpful accountants. It helps me do my accounts in a few minutes a week, and keeps up with all the legal requirements MTD etc.

30 October 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Hi David,

We really appreciate you taking the time to write us a review, thank you very much. We are pleased to hear that you are happy with our team, our software and that it takes the hassle out of keeping up to date with your company records.

Miha Stancu - Account Manager

Rated 5 out of 5 stars

Great company

Great service, always helpful and fantastic software.

Would highly recommend

24 October 2018
Unprompted review
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Reply from inniAccounts Ltd

Hi Richard,

Thank you very much for your time in writing a great review, we really appreciate it. It means a lot to us all to know we are having such a positive impact on your experience while using our software. If you do recommend anyone, always remember to provide them with your referral code that can be found on your dashboard, and you will receive 10% off your monthly fees for 12 months for both you and your referral!

James Turner - Account Manager

Rated 5 out of 5 stars

Great team

Great team, really helpful

23 October 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Hi Hetal,

Thank you for the great review. We are so happy that you loved our services and we really appreciate you taking the time out to share your experience.

Adil Abbasi - Accountant

Rated 5 out of 5 stars

A bit more proactive on the how to save…

A bit more proactive on the how to save money by would be appreciated....

15 October 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Hi Paul,

Thank you for your 5* review!

Our accountants would be more than happy to provide you with any tax efficient advice you require. Please give us a call at the office when the time is convenient for you.

We look forward to hearing from you.

Jessica Austin - Team Manager

Rated 5 out of 5 stars

inniAccounts are a brilliant company

inniAccounts are a brilliant company - the software is super easy to use and makes book-keeping the easiest it can be. They are constantly innovating too, with a new app to make it easy to do the accounts on the go. The customer support is second-to-none and they are so proactive in making sure we are always working in the most tax efficient way and answering our questions quickly. It's a comfort to know they are on top of the official paperwork, meaning I don't have to worry that we are complying with all the relevant regulations. I would unhesitatingly recommend them to anyone.

15 October 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Hi Jude,

It's great to hear that you find the software easy to use. Taxes and accounts are not the easiest things to do and we do our best to make it as simple as possible. Hopefully, you will find it even easier with some of our planned future updates.

Thanks for the great feedback

Andy Stannard - Senior Developer

Rated 5 out of 5 stars

Interactive and easy to use!

15 October 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Thank you for your feedback.

We're glad that you're happy with the service & software! We aim to bring the best quality possible to make valued customers like yourself happy.

Liam Churchill - Junior Developer

Rated 5 out of 5 stars

Great software, personal service

I have just made the move to contracting from permanent, which is obviously quite a nerve wracking experience with lots of new things to learn and small but significant decisions to make. I wanted to use software like Free Agent, but wasn't sure how to choose an accountant. They all seem to have roughly similar fees, and it's either a large online accountant which lacks personal service, or a small nameless accountant you know little about. A friend recommended inniAccounts, and I was persuaded by their reviews on here to give them a shot. I tested the software using the demo, and spoke to someone on chat who answered my questions. The combination of the software, and what seems like a small company setup by contractors to serve contractor needs, appealed.

The reality of my experience (after 2 months) has been really good. The software is good - it looks good overall, and the tax information, and personal tax planner, make it all so much easier and takes the guess work and stress out of the situation, meaning you know exactly how much you have spare. I used Barclays in order to get the automatic feed, and I like the overall experience.

You get a personal accountant (mine is Jake) and my experience has been that all my (often daft or impatient) questions are answered promptly and professionally, with clear information. The mobile app is good, although i would like to be able to create the transaction in the same wizard as uploading the receipt (you have to upload the receipt, then create the transaction, then go online to marry the two. And you can't do business bank transactions, only personal ones. It would be nice if it was a single experience for any type of transaction, although i appreciate from the back end perspective this may be difficult to achieve), but that is a minor quibble, compared to what life would be like without it (I shudder to think what life with boxes of receipts and annual trips to the accountants office must have been like, plus trying to figure out how much money in the account was actually available.

One feature I love - you can put in repeating transactions (EG a target amount you want to pay in to a pension, or annual subscriptions) and it auto budgets for you each month, taking that commitment in to account when you look to see your available balance. EG a 12000 annual fee is broken down in to 1k a month. Really helpful.

Some people may have more complex requirements, but for someone like me who is entering the contract market and needs clear simple personalised advice from people who understand my needs, I couldn't recommend them enough!

11 October 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Hi Douglas,

Thank you for taking the time to write such a comprehensive review.

It’s fantastic that in such a short space of time that you’ve experienced and benefited so much. Our team is always ready to help and they would agree with me when I say no question is a bad question - they’d much rather you ask.

A highlight for me was you spotted the benefit of having an accountancy service and software being developed under one roof. We made this decision over a decade ago and never looked back. It allows us to deliver a service that is impossible for other accountants to match.

Thanks again for your review Douglas & for joining inniAccounts.

Matt Poyser - CX Director & co-founder

Rated 5 out of 5 stars

So easy with Inniaccounts

Such an easy to use system, makes it so clear whats yours and whats not in the business account (corp tax and VAT) and also has a handy personal tax planner as well

9 October 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Hi Paul,

Thank you for leaving the great review!

We're glad that you find the software is easy to use and provides clarity regarding what's available. We strive to make accounting go as smooth as possible and it's great to see that people such as yourself are benefiting from this.

Ben Hill - Junior Software Developer

Rated 5 out of 5 stars

I have been a client now for a year and…

I have been a client now for a year and have found inniAccounts extremely supportive, knowledgeable and pro-active.

5 October 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Thank you for your feedback.

We are very happy to receive comments like this as we try our best to make things as simple and effortless as possible for our clients.

George Rose - Accountant

Rated 5 out of 5 stars

I really like InniAccounts

I really like InniAccounts. The service makes it super easy to run my business, allowing me to focus on delivering for my customers.

2 October 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Thank you for taking the time to leave your review, Paul.

We're very happy to hear that we are helping to make running your business easier, and hope we can continue to do so for the foreseeable future. It's great to know that our efforts to help business' like yours flourish is working!

Laura Webb - Account Manager

Rated 5 out of 5 stars

I have had no problems at all and would…

I have had no problems at all and would recommend the services to others.

19 September 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Thank you for taking the time to leave a review, Stephen.

I'm glad to hear that you're pleased with our service. We're always working hard to make sure we provide the best possible service to everyone and it's great to see that our effort is paying off!

Jake Turner - Account Manager

Rated 5 out of 5 stars

Smooth accounting experience

Smooth accounting experience. I never have to worry about missing out on anything accounts related. These guys are on top of everything, And the end of year briefing is very constructive. In short, extremely efficient and proactive accountants.

19 September 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Thank you for taking the time to leave this lovely review. I am very pleased to hear that you are happy with the guidance and advice provided by your dedicated account manager and the accountants.

Here at inniAccounts we are all working hard to make sure our clients receive an excellent service during their company setup process and afterwards when everything is up and running.

Miha Stancu - Account Manager

Rated 4 out of 5 stars

Really satisfied

The web-based software is really clear and easy to use.
The response on the support e-mail has always been very prompt and helpful.
I can't really fault them.
I would give them five stars if the fees were a little lower.

11 September 2018
Unprompted review
inniAccounts Ltd logo

Reply from inniAccounts Ltd

Thank you very much for your kind review.

My team and I pride ourselves on delivering the best advice in as quick a time as possible, and I know the tech team will be pleased to hear our software is easy to use.

Don't forget that you can reduce your fees by 10% for each friend you refer to us, using your unique referral code!

Jessica Austin - Team Manager

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