I have been using InniAccounts for more than 10 years and have consistently had a positive experience. Their team is knowledgeable, friendly, and always quick to respond to any queries I have. Th... See more
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Meets all my business accounting needs. Excellent, easy to use online portal. Very competitively priced. I've been using them for over 3 years. Would not hesitate to recommend to anyone who wants a on... See more
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Friendly approachable people, backed up by great online software that makes keeping your company accounts very easy. Depending upon the package you opt for they will do as much or as little as you ne... See more
Company replied
It took me a some initial time getting used to the interface but I find it really slick and wished I moved to a cloud based accountant earlier. I have a dedicated named accountant, and if they're eve... See more
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Company details
Written by the company
We're a multi-award winning, innovative accountancy practice who use cloud technology to deliver an efficient, accurate and reliable accountancy service to contractors, freelancers and small businesses.
Contact info
1 Derwent Business Centre, DE1 2BU, Derby, United Kingdom
- 01332460010
- Hello@inniaccounts.co.uk
- www.inniaccounts.co.uk
4.9
Excellent
81 reviews
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InniAccounts is very good!
Hi there,
I would like to inform you, that InniAccounts is very good and professional.
The period I use InniAccounts is quite close to two years and I am completely satisfied with the software provides and very easy to use.
Also, communication with InniAccounts is very good, the accountants team helps with everything a company to work properly and efficiently.
Thank you very much InniAccounts!
22 January 2019
Unprompted review
Reply from inniAccounts Ltd
Thank you, Gabriel, for taking the time to write us a review. We are very happy to hear that you are pleased with the service we provide.
I will pass on your kind comments to the team as I know they will be happy to hear them
Henry Ashenden - Accountant
5 years with inniAccounts and I'll never switch
I celebrated 20 years of contracting this year, the last 5 being with inniAccounts. Their software and service is like chalk and cheese compared to previous accountants (and I've tried a few including key players in the market) - the financial side of running a business is now enjoyable rather than stressful. That's why inniAccounts was founded and that's why I will be with them until I retire. If only I could say the same about my broadband service!!
21 December 2018
Unprompted review
Reply from inniAccounts Ltd
Hi Ian,
Thank you for taking the time to write such a great review.
Its great to see that after 5 years of being a client with inniAccounts you are still finding the experience with us enjoyable. I know that as a company we look forward to working with you and your business over the next few years.
I do hope your broadband service improves and thanks again for the review,
Laura Byrne - CX Coordinator
Amazing support for a newbie contractor
I started contracting at the start of 2018 and needed a lot of help and advice. InniAccounts have been absolutely amazing and have helped me every step of the way.
From the basics of setting up my business bank account to invoicing, expenses, VAT returns and more, they are friendly, knowledgeable and professional - and always happy to help.
The online 'dashboard' makes everything super-easy to do. I frequently recommend them to colleagues and will continue to do so.
Thank you InniAccounts (in particular Jake) !
20 December 2018
Unprompted review
Reply from inniAccounts Ltd
Hi Chris,
Thank you so much for taking the time out to leave a review - inniAccounts was set up by contractors, for contractors and it's great to know that we provide the exceptional, friendly service that was the goal a decade ago. It's been an absolute pleasure helping you get set up, and we'll always be happy to help!
Jake Turner - Account Manager
I have found inniAccounts very honest…
I have found inniAccounts very honest in there advice. inniAccounts has always dealt with issues and concerns I raised professionally and timely. They never forced anything for my business and guided me with all the options available to me.
11 December 2018
Unprompted review
Reply from inniAccounts Ltd
Hi Saaed,
Thank you for taking the time to share your positive experience with us. We always aim to provide the most efficient and accurate service that we can, and it's so great to hear that you feel we've done that for you. We hope to continue to provide the best guidance possible for your business to grow in the future.
Laura Webb - Account Manager
inniaccounts: highly recommended
inniaccounts was recommended to me by a colleague when I decided to start IT contracting a couple of years ago. They were fantastic. They have excellent people that are very knowledgeable and a pleasure to deal with. The portal is very easy to use and has a lot of useful features, the dashboard being a good example which instantly gives you an overview of the company's finances.
All the staff I had contact with were professional, considerate, responsive and very understanding. Jess, my account manager would respond to online queries from me within a couple of hours and seemed to always be available if I decided to phone instead of email.
I can't recommend them enough.
7 December 2018
Unprompted review
Reply from inniAccounts Ltd
Hello David,
Thank you for your kind feedback. We are glad to hear that you are happy with the various features our software provides, as well as the great communication you have had with Jess and other account managers here at inniAccounts.
Rob Cooper - Software Developer
InniAccounts provide a first class service, thank you
InniAccounts have provided me with an excellent accountancy service that is tailored to IT contractors. Their on-line portal provides all the information you need at your finger tips which is backed up with their iPhone app. I have recommended InniAccounts to a number of colleagues and will continue to do so. They are always prompt to provide responses to questions and also provide access to an informative knowledge hub.
3 December 2018
Unprompted review
Reply from inniAccounts Ltd
Hi John,
Thank you for your great feedback, I will pass your comments onto the team.
Henry Ashenden - Accountant
Does exactly what I need to run my…
Does exactly what I need to run my business successfully
3 December 2018
Unprompted review
Reply from inniAccounts Ltd
Hello Darren,
Thanks for leaving a review. It's great to know our software and services have enabled you to perform optimally.
Liam Churchill - Junior Developer
Great service
3 December 2018
Unprompted review
Reply from inniAccounts Ltd
Hi Hayate,
Thank you for taking the time to write us a review. We are very happy to hear that you are pleased with the service we provide.
Miha Stancu - Account Manager
Perfect service for my needs
Excellent service - provides the perfect balance between providing tools for you to run your business autonomously and hands-on support when needed.
26 November 2018
Unprompted review
Reply from inniAccounts Ltd
Hi Ian,
Thanks for the great review. We're happy to hear that the software is the perfect balance for you.
We always try our best to provide this kind of service - One that supplies you with everything you need!
Ben Hill - Junior Software Developer
Reliable and friendly service
22 November 2018
Unprompted review
Reply from inniAccounts Ltd
Hi Jacqueline,
Thank you very much for taking the time to leave us a review. It is great to hear that you are happy with the service that we provide.
James Turner - Account Manager
Nothing Proactive About it.
I pay for a proactive service I think I only ever got two phone calls ever. you get standard mass emails, which in fairness might contain hidden gems if you read them but NEVER did they bother to do anything of value till my tax bill came and I complained. If you just want an online bookkeeping service use InniAccount, other than that useless! I would advice the old traditional one-one account. They actually turn out to be a lot cheaper.
19 November 2018
Unprompted review
Reply from inniAccounts Ltd
Hi Ibukun, thank you for taking the time to write your review. I’m really sorry to hear your experience wasn’t the exceptional standard our team works hard to deliver.
We understand emails aren’t everyones favourite as they can be easily missed. The dashboard in our software aims to make it easy for customers by bringing all important messages and reminders together in one place. I was a contractor at the time we were designing this feature, and not being a fan of emails myself it probably explains why I was so passionate about building a dashboard.
I’m sorry to hear that you only recall a couple of calls from our team. They really enjoy helping customers over the phone but occasionally find it difficult to catch customers at the right time. Your account manager is always there ready to take your call if you need help with anything.
As one of the founders I wanted to reach out to you personally. Please feel free to give me a call on 01332 460 010 if I can be of further help to you. I will do my best to understand your concerns in more detail and make this better. I hope to hear from you soon.
Matt Poyser
Co-founder and client experience director
Professional and helpful team with a…
Professional and helpful team with a really excellent online app that was exactly what I needed. I'd thoroughly recommend them.
15 November 2018
Unprompted review
Reply from inniAccounts Ltd
It is great to hear that you are happy with the service you have received from the team and also the software that we provide. We strive to make accounting go as smooth as possible, and it's great to see that people such as yourself are benefiting from this.
Georgia Froggatt - Senior Account Manager
The online facilities work very well…
The online facilities work very well for me. Have had sensible advice when required.
14 November 2018
Unprompted review
Reply from inniAccounts Ltd
Hi Gareth,
Thanks for taking the time to leave a review.
It's great to hear that you are happy with the software and advice you have received, we work hard to make it as easy as possible for our clients to keep on top of their accounts.
Joe Tams - Accountant
Great product!
13 November 2018
Unprompted review
Reply from inniAccounts Ltd
Hi Duncan,
Thank you for taking the time out of your day to leave a review. It's great to hear that you're pleased with our service to you.
Jake Turner - Account Manager
Genuinely impressed.
The app is really very intuitive, and on the rare occasions I've had to request support, the response has been speedy and constructive. The inniAccounts team are always on the ball with reminders for my regular returns, etc. Genuinely impressed.
13 November 2018
Unprompted review
Reply from inniAccounts Ltd
Hi Chris,
We are very happy to receive this feedback and will continue to keep up the hard work to make your accounting tasks as simple as possible.
George Rose - Accountant
A great company with excellent customer…
A great company with excellent customer service and software and advice.
13 November 2018
Unprompted review
Reply from inniAccounts Ltd
Thank you for your review Jonathan. We are very happy with the positive feedback and we will continue with our hard work to ensure you will receive the best service for your accounting needs.
Balraj Sohal - Account Manager
Great people to work with
Great people to work with! Friendly, personable and very knowledgeable!
11 November 2018
Unprompted review
Reply from inniAccounts Ltd
Hi Jacques,
Thank you for taking the time out to share your experience with us and for leaving the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Adil Abbasi - Accountant
Reply from inniAccounts Ltd
Thank you Sean for leaving a review.
It's great to hear that you are satisfied with our service and the software. We're happy our hard work has paid off for you!
Liam Churchill - Junior Developer
Software driven accountancy
All day-to-day accounting is automated thanks to inniAccounts software, bookkeeping is integrated with business bank account via bank feeds (hope more banks will be supported soon) which saves you a lot of time when dealing with your company finances. Reminders about important deadlines (via application dashboard and email) both if it comes to your company tax affairs or your personal ones as a company director. If in doubt how to use inniAccounts software then documentation available in Knowledge Hub usually provides sufficient information.
To summarise, inniAccounts software allows me to do my company accounts at my own pace taking care I will not forget about any important deadline, also, team of Professional Accountants and Account Managers on board is there to help you with company accounts and tax affairs.
6 November 2018
Unprompted review
Reply from inniAccounts Ltd
Thanks for the great feedback Jacek, We will keep working hard to make accounting as easy as possible. We will also be integrating more banks as they become available to integrate with.
Andy Stannard - Senior Developer
Excellent service
6 November 2018
Unprompted review
Reply from inniAccounts Ltd
Hi Leonard,
Thank you for taking the time to leave a review. We always strive to deliver excellent service to our clients, so it's great to hear you've had a positive experience with us.
Laura Webb - Account Manager
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