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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the fast delivery times and fair prices offered across various products like bulbs and batteries. Many people also appreciate the secure packaging and prompt arrival of their purchases, finding the ordering process smooth. However, some customers also noted serious issues with faulty cartridges that failed to work properly or get recognized by printers. A few shoppers experienced frustrating problems with unhelpful support teams and strict policies regarding refused returns or missing refunds. Others mentioned issues with package contents or items that were not as described in the original online listings.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and delivery. While some consumers praise the fast... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting consistently prompt and fast arrivals.... See more

Order

Users describe ambiguous interactions with order processes. While some consumers praised prompt delivery and... See more

Price

People report positive experiences with price, highlighting great deals and fair costs for various products.... See more

Quality

Customers consistently note ambiguous experiences with quality. Many consumers report receiving faulty or... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Not what I was expecting but after requesting a refund I will get refunded. Their response to my email was very prompt though they hadnt returned my call after I left a voice message. Dont think I'll... See more

Rated 5 out of 5 stars

Really great product and fast delivery! I appreciate the helpful option for disposing of the old ink cartridge. Will definitely buy again.

Rated 5 out of 5 stars

High power LED bulbs that produce bright white daylight (6500K) are hard to find. Getting a 4-pack of Energiser branded bulbs at a good price was value for money. Delivery via the Post Office was re... See more

Rated 5 out of 5 stars

I ordered some oven bulbs via Amazon. They were cheaper than any others and included delivery in the price. The bulbs arrived by Royal Mail two days later. I fitted one without any problems and it wor... See more


3.2

Average

TrustScore 3 out of 5

148 reviews

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No history of asking for reviews

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3.2

All reviews

(148)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Items not described

The product description was black and tri-colour on ebay. I noticed there was a shortage of black ink at the time. I placed an order through them because they were the only one said black ink was in stock. I needed a black one !! .... When I received the goods, they were both tri-colour. Sent email to them, they insisted I ordered tri-colour from the drop down menu, only I remember there wasn’t one. They even sent the screenshot of their NEW listing but that was irrelevant. After a handful of emails back and forth, they gave me the option to return the ink cartridges in original condition. Honestly, by that time I lost trust completely with them, let alone sending it back risking they’d turn round and said they didn’t receive it. I don’t want anything to do with them. They even barred me from writing review on my purchase on ebay.

13 February 2021
Unprompted review
Rated 1 out of 5 stars

This is the same VAT evading company as…

This is the same VAT evading company as Office Beaver (search 'office beaver' in trustpilot and you'll see for yourself what sort out outfit this is)

My item was held in customs as Ink Jungle and Office Beaver don't declare the VAT.

My order was for £80 and the allowance is £15. I had to pay the additional and a Royal Mail surcharge to receive my goods.

This company wasn't interested in helping me when I contacted them.

19 January 2021
Unprompted review
Rated 1 out of 5 stars

Refunds

Appear to make return deliberately difficult and charge £3.99 to put item back on shelf- won’t ever buy printer supplies from this company. No other return via Amazon have included extortionate charge!
Having paid to post item and still waiting for refund

11 January 2021
Unprompted review

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