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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the fast delivery times and fair prices offered across various products like bulbs and batteries. Many people also appreciate the secure packaging and prompt arrival of their purchases, finding the ordering process smooth. However, some customers also noted serious issues with faulty cartridges that failed to work properly or get recognized by printers. A few shoppers experienced frustrating problems with unhelpful support teams and strict policies regarding refused returns or missing refunds. Others mentioned issues with package contents or items that were not as described in the original online listings.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and delivery. While some consumers praise the fast... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting consistently prompt and fast arrivals.... See more

Order

Users describe ambiguous interactions with order processes. While some consumers praised prompt delivery and... See more

Price

People report positive experiences with price, highlighting great deals and fair costs for various products.... See more

Quality

Customers consistently note ambiguous experiences with quality. Many consumers report receiving faulty or... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Not what I was expecting but after requesting a refund I will get refunded. Their response to my email was very prompt though they hadnt returned my call after I left a voice message. Dont think I'll... See more

Rated 5 out of 5 stars

Really great product and fast delivery! I appreciate the helpful option for disposing of the old ink cartridge. Will definitely buy again.

Rated 5 out of 5 stars

High power LED bulbs that produce bright white daylight (6500K) are hard to find. Getting a 4-pack of Energiser branded bulbs at a good price was value for money. Delivery via the Post Office was re... See more

Rated 5 out of 5 stars

I ordered some oven bulbs via Amazon. They were cheaper than any others and included delivery in the price. The bulbs arrived by Royal Mail two days later. I fitted one without any problems and it wor... See more


3.2

Average

TrustScore 3 out of 5

148 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.2

All reviews

(148)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I Brought through Amazon twin pack…

I Brought through Amazon twin pack HP301XL Black and Colour sent me 2 black cartridges,Contacted Ink Jungle through Amazon for return or replacement they want to charge me postage for that privilege, and what a palava trying getting a direct answer from Ink Jungle,
#Amazon return process even worse

9 January 2025
Unprompted review
Rated 1 out of 5 stars

Cowboy Kelly from customer services

All fun and games until you buy an incorrect cartridge and try to return it. They won't take it back if the outer box has been opened even though the ink hasn't been used they say they can't resell it which I'm pretty damn sure is illegal. awful. Thanks Kelly from customer services

19 November 2024
Unprompted review
Rated 1 out of 5 stars

Replacement cartridges

I purchased two ink cartridges for my printer the colour is empty the firm told me to try several things which I did but nothing happened they asked me to send photos but unfortunately you cannot send photos total rip off.......................

31 October 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy compatibles

Do not buy compatibles. They don’t work and I doubt that they are fully tested before despatch. Eventually got a refund after going to the trouble of sending back faulty cartridges

27 September 2024
Unprompted review
Rated 1 out of 5 stars

Bad product

Black ink cartridge for hp2700 would not fit into my printer. Never had problems before. Like others, I wish I'd have read reviews first. I've emailed them but no response.
Don't use this company.

8 September 2024
Unprompted review
Rated 5 out of 5 stars

Good service

I have ordered ink a couple of times and have received excellent service and cartridges have been fine.
When I last ordered was unable to apply the loyalty discount, I contacted Ink Jungle and they rectified the problem immediately

10 September 2024
Unprompted review
Rated 1 out of 5 stars

Rubbish

Rubbish. Genuine Canon cartridges last me about a year. These have lasted 3 months and have printed about 20 pages. EBay sale.

23 August 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy!

Like other reviewers have said, I wished I’d looked at the Trustpilot reviews before purchasing their ink cartridges. I bought 2 boxes of black and coloured cartridges. The black have been ok although my printer shows even their new cartridges as being virtually empty. I didn’t use the colour replacements for just over 6 months and neither cartridge worked. On complaint they said that as their cartridges were over 6 months old they had probably dried up. I pointed out that nowhere on their advertising or on the packaging does it state a use by date. They have not answered this question but told me their cartridges are warranted for 6 months so they weren’t interested in resolving my complaint even after I told them their products say nothing about length of warranty. They then start quoting consumer regs at me. Do not buy from this Company. They do not deserve to be in business.

16 August 2024
Unprompted review
Rated 1 out of 5 stars

Dont buy ANYTHING from inkjungle i…

Dont buy ANYTHING from inkjungle i bought 3 4m usb c cables and adapter for charging plug not ONE of them work straight out of the bag apple have abysmal customer service but their products are better than inkjungles

6 August 2024
Unprompted review
Rated 1 out of 5 stars

I wish to God I had read reviews first

I wish to God I had read reviews first. I was happy to making at least a £12 saving on ink cartridges. Now it's worked out more expensive as I have buy another Ink cartridge as InkJungle product defective. I got 5 copies and then flashing message ink empty! Very very disappointed. Cant be bothered to contact them. I will just stick to expensive authentic product in future.

2 July 2024
Unprompted review
Rated 1 out of 5 stars

Not working properly

Not working properly, unfortunately I bought 2 pack of color and black ink cartridges, and only used it to print 10 papers , and error message appearing on printer , asking to replace with genuine ink.
Sorry to comment like this .

16 July 2024
Unprompted review
Rated 2 out of 5 stars

AVOID buying direct. Very poor quality and aftercare

Like other users have stated, I have brought Ink Jungle cartridges via Amazon before with no problems. The first time buying direct (to benefit from 5% discount) and I received faulty cartridges. I have reported this 3 times now via their website. Not even an acknowledgement, let alone a refund! I wish I'd read the reviews before purchase! AVOID

5 June 2024
Unprompted review
Rated 1 out of 5 stars

Will not refund on defective product

I've purchased from Ink Jungle many times via Amazon without issue. No issue with the products, delivery or anything.

I made the decision to buy direct, this is where I went wrong. I purchased an ink cartridge product from them which I'd not purchased before - by all accounts it was a 'recycled' cartridge, with a few hoops to jump through before my printer would accept it.

This arrangement was also reiterated by a 'note' included with the product. The product worked for printing the first 3 sheets of paper, and then flat refused to print any more. I asked for a refund.

THEY WILL NOT REFUND ON A DEFECTIVE PRODUCT. (This is probably all you need to know).

17 June 2024
Unprompted review
Rated 1 out of 5 stars

Very poor quality set of cartirdges

Very poor quality set of cartirdges. The printer does not recognise the cartridge capacities.

I ordered 305XLs, only got 305, instead. It seems the company is just milking its customers.

avoid buying any cartridges from 'InkJungle'.

BW
iscqpk

28 June 2024
Unprompted review
Rated 2 out of 5 stars

Disappointed and misled with my purchase

Purchased a cartridge from their ebay store, sold as "replaces PG-540XL", yet it contains considerably less ink than PG-540XL, which wasn't mentioned in the description at the time of purchase.
The seller offered to take the cartridge back for a refund, but as they make the process of returning it complicated and time consuming, so I decided not to waste further time.
Disappointed and misled with my purchase.

15 February 2024
Unprompted review

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