How did I not see these terrible reviews?? Like so many other people I ordered seat covers for my new transit custom on 26th March and still not received them despite showing as in stock. Inka claim... See more
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Review summary
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Reviews shaping this summary
Ordered complete front row seat covers for my Discovery 4 on 11th Jan 26. Order confirmed, then no further correspondence. Emails asking for updates were ignored. Covers delivered out of the blue 11... See more
Worst company I have ever used, took over 12 weeks for delivery, communication is dreadful. Was promised 10% back if I wait for the cover when I asked for refund. Like an idiot I waited, now no refund... See more
God awful company. Ordered a set of seat covers for my new van. Ended up getting a refund after 2 months of waiting for my product without any result. I was in contact with their customer services m... See more
Company details
Written by the company
Inka is a dynamic lifestyle brand specialising in tailored, premium-quality vehicle seat covers & floor mats. We draw on our heritage of combining quality and fine craftsmanship with innovation and exquisite design to create our own quintessential style that is specifically engineered to be fit for purpose. Our premium quality products offer longevity and authenticity by being at the cutting edge of engineering, design, and styling, utilising the finest high-performance materials available today. Our sister company Auto Kit International Ltd is a well-established supplier of high-quality leather trim and tailored interior accessories for leading car manufacturers’ including Jaguar Land Rover, Mercedes-Benz, VW (Volkswagen) , Nissan, Renault, Ford, Man and Audi. This has given Inka access to the original equipment specifications and materials used during manufacture ensuring our products consistently exceed expectations. Inka tailored seat covers are designed & tested with safety as the highest priority. Our tailored seat cover range is designed to allow normal air-bag deployment and accommodate ISOFIX where applicable. OUR MISSION: “TO BECOME THE GLOBAL CENTRE OF EXCELLENCE IN THE: DESIGN, DEVELOPMENT, MANUFACTURE & RETAIL OF BESPOKE SEAT COVERS FOR THE TRANSPORTATION SECTOR"
Contact info
Unit A3 , Chartwell Point, Chartwell Drive Industrial Estate, Chartwell Drive, Wigston., LE18 2FT, Leicester, United Kingdom
- 01509611068
- info@inkacorp.com
- www.inka-corp.com
1.5
Bad
423 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 10% of negative reviews
Typically replies within 1 week
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Dont waste your money
Should have read these reviews before spending my money. I placed an order 13th march 2026, over a month later no update from them. Only DHL, who have said there is a holdup on delivery and after speaking with them its due to DHL not receiving my items.
Three emails to Inka-corp and not one response.
Dont use.
13 March 2026
Unprompted review
Reply from INKA - Original Equipment
17th April 2026
Update.
Production Delays & Late Deliveries
Dear Customers,
We hope this message finds you well.
As you may already know, we have encountered numerous delays in our production process, leading to significantly late deliveries of customer orders and resulting in dissatisfaction among some of our customers.
We sincerely apologise for this situation and hope to regain your trust as a genuine company experiencing growing pains.
The majority of our products are handcrafted in the UK and are of exceptionally high quality. However, the unprecedented demand for our items has created a bottleneck in our UK production line, which we are currently addressing and working to resolve.
We also acknowledge the frustrations expressed by our customers regarding the lack of communication from our customer services team located overseas.
In response, we have now established a UK-based customer service team that is collaborating with our UK production and operations team to efficiently manage the backlog and expedite the shipping of outstanding orders whilst ensuring we respond to customers as swiftly as possible.
Please be rest assured that we are doing everything we can to respond to your enquiries by email and to dispatch your orders for delivery as quickly as possible.
We kindly ask for your patience during this time.
Please check all your inboxes, including your spam and junk folders, for our email communication.
If you are unable to wait any longer for your order, please inform us, and we will process a full refund for you, passing your cancelled order to the next customer in line.
Please email customer services, including your order number in the subject line, at:
retailorders@auto-kit.co.uk
We would like to take this opportunity to sincerely apologise for any shortcomings in our customer services and delivery lead times that have not met your expectations.
Please be assured that we are working diligently to ensure that our service and delivery times align with the quality of our products, which are indeed worth the wait.
We hope to restore your faith in us as a genuine company experiencing growing pains.
Best Wishes From The Inka Team.
Do not use
Ordered seat covers weeks ago. Not arrived, messaged to get a refund and getting no response from them. Do not use them
16 April 2026
Unprompted review
Awful company and items
Awful company and items. The product took weeks to arrive after advising 3-5 days. When arrived the quality was really poor, items didn’t fit, whipped, straps fell off.
Refund has been requested and the company do not respond.
Stay well clear
2 February 2026
Unprompted review
SCAMMERS!
SCAMMERS!! SCAMMERS!!
Bought seat covers for £250. Was meant to take 3-5 working days. It has been over 6 weeks now. I’ve tried to get my money back for over 3 weeks. Simply ignored. Absolute SCAMMER of a company. Might aswell throw £250 in the bin. Absolutely jokers.
14 April 2026
Unprompted review
1 star is too good for this company
1 star is too good for this company. Terrible customer service. Spent £850 on car seats over a month ago. nothing has arrived and not replying to emails. Avoid!!!
14 April 2026
Unprompted review
Scammers
Ordered some seat covers 6 weeks ago - no contact and no update - I have now sent a 7 day letter of intention to take them to court - still no response - going to small claims court now to get money back - worst company in the UK - do not buy anything off them or their parent company Auto-Kit International
1 March 2026
Unprompted review
Shocking service ordered 10 weeks ago…
Shocking service ordered 10 weeks ago and still not received, iv emailed and asked for a refund 3 times and they just keep saying they are posting it on Monday
13 April 2026
Unprompted review
Terrible company
Terrible company, doesn’t respond to emails, no definitive date given now waiting over 2 months. Don’t go near this business
14 February 2026
Unprompted review
ARRIVED , PHEW
covers have now arrived 6 weeks later but good quality ,
10 April 2026
Unprompted review
Scammer’s, Yet again they promised to send out my…
Yet again they promised to send out my order that I placed back in January 2026, still nothing an absolute scam company do not order from them you’ll be conned like I was.
10 April 2026
Unprompted review
Wish I would have seen these reviews…
Wish I would have seen these reviews before I parted with my hard-earned cash.
Same story as many recent reviews. Ordered a set if covers for my new T7. Paid £99. Nothing arrived. Sent a few emails and was reassured they were in production. 5 weeks later...nothing.
DO NOT TRUST THIS COMPANY
I raised a dispute with my bank and the bank refunded me.
9 April 2026
Unprompted review
Reply from INKA - Original Equipment
QTR 2 2026
Production Delays & Late Deliveries
Dear Customers,
Hope you are well.
As you may already be aware we have had many delays in our production which has resulted in some extremely late deliveries of customer orders and some very unhappy customers.
For this we sincerely apologise and we hope we can restore your faith in us as a genuine company with growing pains.
The majority of our goods are hand made in the UK and of extremely high quality, the unprecedented demand for our products has caused a bottle neck situation in our UK production line which we are now working through and catching up.
We are aware of current customer frustrations centred around communication with our customer services team which we are also now resolving.
As of Monday 13th of April 2026 we are moving the customer services team back to the UK in line with our main production activities in order to improve the delivery timelines and the communication.
Please be rest assured we are working as hard as we can to get your order out for delivery & as quickly as possible so please bear with us.
If you cannot wait any longer for your order please let us know & we will process a full refund for you and pass on your cancelled order in the pipeline down to the next customer in the queue.
Please email customer services quoting your order number in the subject line at:
retailorders@auto-kit.co.uk
In terms of communication we aim to respond to all customers within 48 hours by email, please check all your inboxes including your spam & junk folders for our response.
We would like to take this opportunity to sincerely apologise where our customer services and delivery lead times have not met your expectations but please take note that we are working very hard to ensure the service and delivery times match the quality of our products, which are worth the wait.
We hope we can restore your faith in us as a genuine company with growing pains.
Best Wishes From The Inka Team.
Do not waste your time. The price is very attractive do not be fooled
EDIT 13.04.26 - another 2 emails sent and still no refund.
EDIT 11.04.26 - I have now sent 5 emails over 4 days and still no refund.
I tried to buy a set of front seat covers from inka in June 2025 but needed them urgently and when they emailed not in stock I waited a week and then asked to be refunded.
This year I checked again and said " in stock delivery in 3 to 5 days." So decided to buy again........
Yup...... again contacted for update, reply in production stage....not in stock then. Advised a couple of days. 1 week later and no reply.
I wouldn't mind if they stated from order to dispatch was 4 weeks of it was 4 weeks. What I hate is missed expectation by their own actions...
Just say coming from china and send me some tracking. By far one of the most consistently bad customer service levels of any company I have had dealings with.
Requested refund. No reply so raised dispute with credit card company.
Whats the saying fool me once .........
Edit after reply 10.04.26. Bringing customer services back to the UK is a great step. For those with your products they sing their praises as high quality.
Shame they also all say the same regarding customer services. Managing customer experience and expectations is whats let me down.
As per my 2 separate emails I would like a refund.
Order#32894
27 March 2026
Unprompted review
Reply from INKA - Original Equipment
QTR 2 2026
Production Delays & Late Deliveries
Dear Customers,
Hope you are well.
As you may already be aware we have had many delays in our production which has resulted in some extremely late deliveries of customer orders and some very unhappy customers.
For this we sincerely apologise and we hope we can restore your faith in us as a genuine company with growing pains.
The majority of our goods are hand made in the UK and of extremely high quality, the unprecedented demand for our products has caused a bottle neck situation in our UK production line which we are now working through and catching up.
We are aware of current customer frustrations centred around communication with our customer services team which we are also now resolving.
As of Monday 13th of April 2026 we are moving the customer services team back to the UK in line with our main production activities in order to improve the delivery timelines and the communication.
Please be rest assured we are working as hard as we can to get your order out for delivery & as quickly as possible so please bear with us.
If you cannot wait any longer for your order please let us know & we will process a full refund for you and pass on your cancelled order in the pipeline down to the next customer in the queue.
Please email customer services quoting your order number in the subject line at:
retailorders@auto-kit.co.uk
In terms of communication we aim to respond to all customers within 48 hours by email, please check all your inboxes including your spam & junk folders for our response.
We would like to take this opportunity to sincerely apologise where our customer services and delivery lead times have not met your expectations but please take note that we are working very hard to ensure the service and delivery times match the quality of our products, which are worth the wait.
We hope we can restore your faith in us as a genuine company with growing pains.
Best Wishes From The Inka Team.
6 weeks
6 weeks, not a seat cover in sight…. Multiple attempts to contact, twice reassured “next week” then following week “next week” last two attempts to communicate have been ignored… awful.
26 February 2026
Unprompted review
Absolute disgrace of a company
Absolute disgrace of a company. I made an order over 4 weeks ago and no delivery, yet web site stats within 3-5 days. Have asked for a full refund, yet just get completely ignored and excuses for the delay. Please avoid this company at all costs!!!
7 April 2026
Unprompted review
6 weeks later and still no product
Ordered seat covers and floor matts for new transporter, told 3-5 days expected delivery, 6 weeks later still no covers and no offer of refund, empty promises of this week, this week, extremely poor service, would avoid like the plague.
7 April 2026
Unprompted review
Shocking company
Shocking company, no phone, no email replies. Thankfully my bank refunded me, but if not I would have been £100 out of pocket for some none existent seat covers. If you read this and still order from these people I have no sympathy
5 March 2026
Unprompted review
Dont bother
Dont bother - robbed of £90.00 from a robot - go elsewhere
19 February 2026
Unprompted review
Overall the order took 8/9 weeks to…
Overall the order took 8/9 weeks to complete, when l ordered, it was highlighted as a stock item , l then paid i did email a couple of times, and always got a reply back, My order was for Ford custom seat covers, and I have to say the are brilliant and well worth the money, if you can wait then fine.
2 April 2026
Unprompted review
Been Waiting nearly a month
Been Waiting nearly a month, told they were in stock, then told it was down to high demand. Then told they would be dispatched last week. Company not replying to my emails.
Paid with visa debit card can anyone tell me how to get a refund please.
My seats are getting ruined and my mental health is struggling.
11 March 2026
Unprompted review
Nothing arrived
Placed an order though nothing arrived, chased after a week to be told high demand and production is running behind. Left it for another week, contacted them again only to get the same response. Got a full refund through my credit card company. Total waste of my time
18 March 2026
Unprompted review
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