INKA - Original Equipment Reviews 

Scam company, you won’t ever see your items you’ve ordered and you won’t get a refund either! AVOID AT ALL COSTS.

Placed an order for some van seat covers beginning of March, no sign after two weeks, emailed and was told they will posted out within the week, waited two more weeks and still no sign, all the while little to no email correspondence, requested a full refund with the company, no reply, put in a request for my credit card open a case on them then miraculously they turn up (placed the order 3rd March delivered 28th April) Opened the package to find the passenger cover fits but the drivers does not. What an absolute joke, just give it up, it's not working.

How did I not see these terrible reviews?? Like so many other people I ordered seat covers for my new transit custom on 26th March and still not received them despite showing as in stock. Inka claim they have been collected by DHL but are delayed with them 🤔 I have requested a refund but will raise a dispute with my bank if I don’t receive a reply.

**update 13/07/26

Another phone call to Inka and I was told that DHL had lost the parcel so they would need to raise a claim with them then send me another set - this never happened.

Another phone call and I was told my order was on the cancelled payments list so they couldn’t send - total lies, I had not cancelled the payment.

With no other option I did then raise a dispute with my bank which gives the retailer 45 days to respond, they did not challenge this and today I finally got my money back.

Be very wary of this company, I can’t see how they can keep trading for much longer. Nearly 4 months they had my money with no sign of any goods - disgusting.

Placed an order in December. Still not received and no response to my recent email. Avoid at all cost

This worse company av ever deal with in my 42 years off being on this planet. Stay well back people. Av leaned one thing always check the reviews before you press the pay button.

I ordered seat covers for my Transit custom. Seven weeks have passed and still no covers and still no correspondence from Inka. Don’t bother buying from here. I have asked for a refund

Please take your time to read this review.

I ordered my seat covers 5 weeks ago, it said on the website that the covers were in stock.
As it turns out they are made to order.

I decided to wait it out, give the benefit of the doubt, what I was seeing was a company in a crisis, this was explained when I emailed. They didn’t have amount staff producing the covers to keep up with the demand. The covers are made in the uk and I do think it’s important to support Uk businesses. I see a lot of people saying they didn’t get any reply but To be fair I got a reply eventually every time I emailed but judging by the amount of bad reviews I guess they are swamped with emails.

All I can say about my order is that the seat covers are amazing quality and were well worth the wait! It will take some time but just be patient as you will receive your covers eventually and you won’t be disappointed.

What’s letting this company down is the communication with customers, the website needs sorting out, its needs to be clear for the realistic delivery time when making an order and it should not say in stock if the covers need to be made to order. Overall I am very happy with the covers, credit where credit is due but they need to sort the logistics out. I hope they can turn it around and I hope people can understand how difficult it is to run a business right now in the uk, everything is against you and you just have a little patience’s…it’s not Amazon 😉

Save yourself the trouble, hassle and disappointment - look elsewhere for what you need.
We ordered a couple seat covers for one of our company vehicles near end of March.
T&C's on website state they aim for delivery in 5 working days. Well, don't hold your breath on that one. They are quick to take your payment for the order but not as quick to ship the order.
Order was delayed, and multiple email attempts sent to try to track our order went unanswered; nor do they answer the phone. The Phone no. on their website goes into an automated system stating all queries are to be emailed. Why bother listing a phone no. for contact if you wont answer it ?
Order was finally delivered a month later
Extremely disappointed in this company and their lack of customer service care.

Never received my order
£95 paid
Full of crap
Never received order or any refund
Total scam
DO NOT BUY FROM THIS LOT
SCAM SCAM SCAM !!!!!!!!

Absolutely disgusting service, lie after lie. Don’t trust this company.
Order covers 16 days ago, only just dispatched, I was told they were with dhl . Total lies. Honestly go else where. Worst company I’ve EVER dealt with.

Never received order. Sent out various emails to them kept getting the same response 'I will forward your order number to my production team this will be going out by tomorrow.'
Nothing. Incompetent and wasted human oxygen.

i ordered seat covers for new truck in january
no sign of delivery or any correspondence

Made an order, received the email confirmation then nothing else. Waited 2 weeks to ask for an update. No reply. Waited another week, contacted them again. No reply. Requested a refund through PayPal a month after I made the order. Terrible company. Do not recommend.

Absolutely horrendous company - do not purchase from them. I ordered seat covers which stated 7-10 days lead time. After four weeks i started emailing and getting fobbed off with excuses. I obviously wanted these asap on my new van..... four months of bullshtt later and still no covers, i did a charge back through credit card thankfully.

Avoid at all costs.

They lied about delivery time.
They lied by saying seat covers were in stock.
Ordered on 27 February still not arrived 25 April.
Had to resort to bank credit card refund, who considered the case as fraud.
Whatever you do, do not give this company any money.

Seat covers ordered two months ago !! I still haven't received them, I've asked for a refund no response!! No updates no way of contacting them by phone!
I guess I'll never receive the seat covers
They shouldn't be allowed to trade at all!
Do not buy from them!!!!!!!!!!!!!!!

I ordered ford transit seat covers and floor mat costing over £350. January 30th and to this date 22nd April still no product has been delivered. Numerous emails sent to a gentlemen called who responded up until about 4 weeks ago and since had no reply.after the first month I was generally worried that my order wasn’t going to arrive and I sent an email Mike responded and advised they would be sent out within the week and I’d receive a update when they get sent. No update was sent going on for 2 months now since this email and still
Nothing. Very very poor customer service and why garuantee a service over the website saying up to 14 days for delivery and waste peoples time and money hoping your product was going to show up.

Poor poor poor avoid at all costs, I’ve asked now for a refund and got ignored this was a week ago so I’ve had to request the bank to chase up the payment for goods not received

I would have given 0 stars, awful communication and service.

Been 6 weeks with no delivery of my seat covers been in contact with them multiple times with them telling lies and then no responce 100% avoid this company wouldnt recomend to anyone

Worst company ever.
No contact number
Still waiting for seat covers
Going to give them a visit