Indigo Car Hire Reviews 

6,984
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 821 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably helpful and polite staff for providing exceptionally quick responses, expert guidance, and managing complex bookings efficiently across various destinations. People deeply appreciate the seamless reservation process, friendly communication channels, and consistently competitive pricing options available for their travels. However, some people mentioned that overall expenses or specific rental requirements might occasionally involve extra costs or minor adjustments. Reviewers noted occasional concerns about additional fees, unexpected telephone charges, or specific coordination details when dealing with third-party suppliers during their holiday trips.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful and knowledgeable, consistently praising representatives for... See more

Service

Clients share profound satisfaction with the service, frequently highlighting fast response times and helpful... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast responses and helpful... See more

Booking process

Reviewers highlight positive aspects of the booking process, describing it as extremely responsive, fast, and... See more

Price

Customers consistently note positive experiences with price, highlighting that cars are booked at best in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a 70+ senior in good health, e.g. no vision, heart, diabetes, mental or other problems, not to mention years of experience and a clean driving licence. But at this age, many think we're past it!... See more

Rated 5 out of 5 stars

As always the responses are very quick and clear, the prices on the cars are great value. The whole insurance packages and breakdown are straightforward. Always willing to help and assist with any que... See more

Rated 5 out of 5 stars

I would heartily recommend Indigo Car Hire. I needed a larger car than the one we own, to take some teenagers on a trip. I was quite an annoying customer in that the dates kept changing due to busy sc... See more

Rated 5 out of 5 stars

This is my first experience hiring a car with Indigo and I honestly could not be happier! The customer service alone is second to none! Massive shout out to Jake for handling my many, many questions!... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Leasing Service
  4. Recreational Vehicle Rental Agency
  5. Van Rental Agency

Written by the company

Indigo car hire specialise in offering car hire in the UK and around the world. We operate with over 500 suppliers and can offer car rental at 30,000 locations across the globe. Our team have vast experience in the car hire industry and work hard to find you the best possible price. All this while ensuring that the package we offer suits your requirements perfectly. We really are the Car Hire Experts. Our services can differ from the traditional car rental companies, offering methods of renting that others do not, including, but not limited to, Senior Driver Car Hire, No Deposit Car Hire, Young Driver Car Hire, New Driver Car Hire, No Credit Card Car Hire, Tow Bar Car Hire, Car Hire without Proof of Address. We truly value our clients needs and use our expertise to bring them the best value car rental deals in the market place, not just the 'cheapest' as in the world of car rental the cheapest deal advertised from the outset is not necessarily going to be the cheapest deal post rental, bug bearers like mandatory extra insurance, limited mileage fees tend to crawl out of the woodwork at the rental desk. We pride ourselves on being transparent with pricing. We hope our reviews back up the sentiments above and would welcome the opportunity to service your car hire needs. Simply visit our website www.Indigocarhire.co.uk or call our team on 01132899281 to find out how we can help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(6,984)

819 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THE BEST AROUND !!

The lads at the company are fantastic always on hand to help find you the best and cheapest deals would not go anywhere 👍

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from a real human being

I contacted Indigo to book a hire care without having a credit card. Matt was so helpful and it was so good to speak to a human being instead of being forced to go through bots. The booking process was really simple and I am so glad that I found Indigo.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service and they get you booked in very quickly! Sam is amazing spoke to him a few times over the phone and he doesnt dissapoint, thank you guys!

7 August 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with the…

I had an excellent experience with the gentleman i spoke to today. He was incredibly friendly, professional, and helpful throughout the whole process. He made everything easy to understand and went above and beyond to provide great customer service. I’m extremely happy with the service I received and wouldn’t hesitate to recommend Indigo Car Hire. Thank you!

6 August 2026
Unprompted review
Rated 5 out of 5 stars

An efficient service.

My experience in dealing with indigo was very positive. Jake was courteous, efficient and arranged the best deal for my car hire at Glasgow Airport in minutes.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Indigo Car Hire always make overseas…

Indigo Car Hire always make overseas car hire so easy. In the fraction of the time it would take me to shop around and find a good deal, they’ve already replied and then go on to complete the booking perfectly. They are always friendly and have gone above and beyond with my sometimes awkward rental requests. This time I was dealing with Sam, who was especially helpful 😊

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Matt was extremely helpful and organised everything for me. The service was excellent. I would definitely recommend Indigo.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Jake is brilliant

Jake is brilliant. The reservation process was very friendly, helpfull, informative and fast. The best experience to hire a car I have ever had. Well done, and thank you, Jake.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience booking a…

I had an excellent experience booking a car with Indigo Car Hire, thanks to Sam. He was incredibly helpful, responsive, and went out of his way to find me the best and most cost-effective deal for my trip from Heathrow. The entire process was smooth, clear, and professional. I highly recommend their service and appreciate Sam's great support!

4 August 2026
Unprompted review

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