Great service, best price I could find, far cheaper than anyone else online — very affordable, which is a blessing, and I’m grateful for that. Items arrived quickly and were securely and, thankfully,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Having the regular order was good with appropriate reminders about when the next delivery.is due. However, you need to change delivery companies.The previous company - delivered DX - ifI remember was... See more
Company replied
Having recently needed to use your company because of health reasons. I have received nothing but the best service, quality of products also an excellent delivery service so far. Thank you for de... See more
Company replied
We are on a monthly prescription. After the initial setting up, there have been no issues. I get an email to say the order is upcoming, then another to say it’s on its way. Easy to communicate if nece... See more
Company replied
Company details
Written by the company
Incontinence Supermarket provides a large choice of incontinence products at the best value. Discover ranges of pads, pants, belted briefs and all-in-ones from several reputable brands. You can now shop by level of incontinence, gender or type of products to find your way easier through the site. Among the brands we feature, you will find Tena, ID, Lille, Attends, Abena, Conti, Kylie and many others.
Free Next Day Delivery*
* On all orders over £75
Because we understand the discreet nature of our products, we do offer for all deliveries free of charge a rapid discreet service. That means that if you purchase from us, ONLY you will be aware of the content of the package.
Contact info
National Distribution Centre, Ferrymoor Way, Park Springs, Grimethorpe, S72 7BN, Barnsley, United Kingdom
- 01226 719 092
- info@incontinencesupermarket.co.uk
- www.incontinencesupermarket.co.uk
4.5
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Incontinence Supermarket
Thank you for taking the time to leave us a review.
Ordered received promptly and in good…
Ordered received promptly and in good condition. Thank you.
23 August 2026
Reply from Incontinence Supermarket
Thank you for leaving us your 5* review.
Attends F6 Poor Packaging …
Ordering and the delivery time were good. However the box the items were delivered in was not sealed properly and the contents were almost falling out.
22 August 2026
Reply from Incontinence Supermarket
Thank you for taking the time to leave us a review.
We understand your frustration with the delivery, We strive to provide reliable service and are disappointed to hear about the inconvenience this caused. We appreciate you reaching out to us and will investigate this matter further. We value your feedback and will use it to improve our delivery processes.
Reply from Incontinence Supermarket
Thank you for your leaving us such a kind review.
Being efficient and on time
21 August 2026
Reply from Incontinence Supermarket
Thank you for taking the time to leave us a lovely review.
Reply from Incontinence Supermarket
Thank you for leaving us your 5* review.
The company was efficient and delivered…
The company was efficient and delivered on time.
The pads work well and reasonably priced.
20 August 2026
Reply from Incontinence Supermarket
Thank you for taking the time to leave us a lovely review.
Reply from Incontinence Supermarket
Thank you for taking the time to leave us a lovely review.
First time of using this company and…
First time of using this company and not disappointed. Placed the order on Thursday lunchtime and it arrived on Tuesday. I chose the free delivery option and delivery can take up to 5 working days. They cost a little less per unit than our usual supplier ageuk who were out of stock and it was a bonus to get free delivery.
20 August 2026
Reply from Incontinence Supermarket
Thank you for leaving us your 5* review.
Reply from Incontinence Supermarket
Thank you for your lovely words and leaving us a glowing review.
Easy to order prompt service will…
Easy to order prompt service will continue to reorder
19 August 2026
Reply from Incontinence Supermarket
Thank you for leaving us your 5* review.
Good price with delivery as promised
18 August 2026
Reply from Incontinence Supermarket
Thank you for your lovely words and leaving us a glowing review.
Customer service helpful
Customer service helpful
Quality price and good delivery.
All good.
Thankyou
18 August 2026
Reply from Incontinence Supermarket
Thank you for taking the time to leave us a review.
Reply from Incontinence Supermarket
Thank you for your leaving us such a kind review.
The delivery service was terrible !
The delivery service was terrible !
My parcel was dumped at another house in the area and only reached me because these people happened to know me and brought it round.
17 August 2026
Reply from Incontinence Supermarket
Thank you for your leaving us a review. We apologise for the experience you had with the courier.
The website was easy to navigate
The website was easy to navigate. Placing an order was straight-forward, and the seller kept me informed of the status of my order. It then arrived when expected.
17 August 2026
Reply from Incontinence Supermarket
Thank you for your leaving us such a kind review.
discreet and prompt
15 August 2026
Reply from Incontinence Supermarket
Thank you for your leaving us such a kind review.
Just what I needed & arrived right on…
Just what I needed & arrived right on time. Thank you.
4 August 2026
Reply from Incontinence Supermarket
Thank you for your leaving us such a kind review.
Reply from Incontinence Supermarket
Thank you for your leaving us such a kind review.
Reply from Incontinence Supermarket
Thank you for your leaving us such a kind review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.