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iMusic Reviews 

14,850
•
TrustScore 4.5 out of 5

4.6

Music Store
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Review summary

Created with AI, based on recent reviews

Considering 582 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of products, including rare items, often at competitive prices. Many highlight the exceptional delivery service, noting quick international shipping and consistently secure packaging that ensures items arrive in perfect condition. Reviewers also appreciate the professional, communicative service, with updates provided throughout the order process. However, some customers reported receiving damaged or incorrect items, such as warped vinyls. Others experienced unexpectedly slow delivery, with orders arriving significantly later than anticipated. Difficulties with order fulfillment or processing returns were also mentioned by a few.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the great prices and wide... See more

Delivery service

Consumers express satisfaction with the delivery service, frequently highlighting fast shipping times, with... See more

Order

Reviewers mention positive feedback about order, with many expressing satisfaction with the ordering process... See more

Quality

Users describe positive interactions with quality, consistently reporting satisfaction with product condition... See more

Service

Customers had positive experiences with service, often describing it as excellent, professional, and second... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered for my daughter on two occasions. One early pre-order and an album, both kpop Stray kids. Both arrived on time. I believe package was sent from Denmark and was recieved in Sweden. No issues.... See more

Rated 5 out of 5 stars

Never knew of iMusic before. Seems to have more of the music I'm looking for. Purchased Metz..Atlas Vending. Turned out to be the more rare vinyl version to that of others. Great find..price with musi... See more

Rated 5 out of 5 stars

I’ve used iMusic on multiple occasions and I have to say how impressed I am with not only the price of the vinyl but the cost of postage. I live in the Uk and it’s fair to say they deliver quicker th... See more

Rated 5 out of 5 stars

I love dealing with iMusic, they have become one of my go-to suppliers for vinyl. They always have a great selection at very reasonable prices, they're fast with shipping and everything is always pack... See more

Company details

  1. Music Store
  2. Book Store
  3. DVD Store
  4. Printed Clothing Store

About iMusic

Written by the company

imusic.dk – One of Europe's largest assortments in music, movies, books, and merchandise!

We’ve been around since 2005 and have continued to grow steadily ever since. Today, our selection includes several million items.

If you're looking for something specific, you’ll find it here.

We offer personal customer service — available by phone Monday–Thursday from 11 AM to 4 PM and Friday from 11 AM to 2 PM.

iMusic A/S

Written by the company

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(14,850)

2,018 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great experience

Great experience with this seller, fast and efficient service, postage cost notably good for item in question. Item packaged well, arrived in great condition. Would use again.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Vinyl - Great Selection, Great Prices and Great Service

I've bought vinyl from iMusic and have been thoroughly impressed with their service. Great selection of records offering differing presses of same album. Delivery to Australia is seamless and quick, there may be a little wait if they need to get a particular record in stock but its not long. For great value and absorbing the delivery cost, its best to purchase a few albums at a time, I bought 4. Their customer service is second to none, one of the records i purchased was damaged and they replaced it and sent it at no additional cost. I will certainly buy from them again and have no hesitation in recommending them.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

I have stopped using Amazon

I have stopped using Amazon. I have found a better site IMUSIC Denmark which has all the movies and music i want, in all formats. My purchases are now delivered prompt, tracked, and arrive in perfect condition due to the fact that all purchases are extremely well packaged. They also treat their employees well. If I could Id give them 6 stars.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! Their prices are so good I can’t complain at all, and the shipping is so quick it’s unbelievable. I’ll be purchasing more soon enough!

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Reasonable prices

Reasonable prices. Everything is wanted was available to purchase or pre order. Well packaged. Love the fact I can get books earlier then the English version.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

The packaging was fantastic

The packaging was fantastic, and I really appreciated the clear communication and quick delivery. I definitely plan to keep purchasing books from you rather than Amazon. It's a much better experience!

20 May 2026
Unprompted review
Rated 4 out of 5 stars

Arrived in timely manner...

Arrived in timely manner given it was an RSD release and across the pond but disappointed that the outer sleeve was torn across the top. I don't know if this was during shipping or at the store.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

LP vinyl

I've only purchased 3 items. And I was not disappointed with the item and purchase that I made . Packaging was the delivered was superb.
I will continue to buy from iMusic .
And that speaks for itself
Great service.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from imusic

Fantastic service from imusic! Was so thrilled to get an original press of MJ bad 25!! Had to buy another as back up! Delivery was smooth, arrived quite fast and packaged so well! These guys are great! I highly recommend them. I will be purchasing more vinyl. Just got my friend ordering from them ha ha😉😂

22 May 2026
Unprompted review

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