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iMusic Reviews 

14,834
•
TrustScore 4.5 out of 5

4.6

Music Store
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Review summary

Created with AI, based on recent reviews

Evaluating 569 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product selection, including rare items, and appreciate the competitive pricing. Many people highlight the secure and robust packaging, ensuring their purchases arrive in perfect condition. Reviewers also frequently commend the fast and timely delivery, along with professional service and clear communication throughout the order process. However, some customers also noted receiving damaged or incorrect products upon arrival. A few other people also felt that there were significant shipping delays, with items arriving much later than expected, or experienced issues with order fulfillment and transparency regarding status updates.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the wide selection of items,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast shipping times, even... See more

Order

People report positive experiences with order, with many customers expressing satisfaction with the speed and... See more

Quality

Reviewers mention positive feedback about quality, with many items arriving well-packaged and in perfect or... See more

Service

Customers had positive experiences with service, often describing it as outstanding, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never knew of iMusic before. Seems to have more of the music I'm looking for. Purchased Metz..Atlas Vending. Turned out to be the more rare vinyl version to that of others. Great find..price with musi... See more

Rated 5 out of 5 stars

Great price for vinyl. Was kept informed of progress throughout the ordering, despatch and delivery process. Goods delivered well packed and in perfect condition. Would recommend and use again in the... See more

Rated 5 out of 5 stars

I love dealing with iMusic, they have become one of my go-to suppliers for vinyl. They always have a great selection at very reasonable prices, they're fast with shipping and everything is always pack... See more

Rated 5 out of 5 stars

Thoroughly recommend, this is an excellent on-line retailer of vinyl/CD's. The prices are really competitive and the stock range is superb. Having tried to get the Pink Floyd RSD 26 set and being unsu... See more

Company details

  1. Music Store
  2. Book Store
  3. DVD Store
  4. Printed Clothing Store

About iMusic

Written by the company

imusic.dk – One of Europe's largest assortments in music, movies, books, and merchandise!

We’ve been around since 2005 and have continued to grow steadily ever since. Today, our selection includes several million items.

If you're looking for something specific, you’ll find it here.

We offer personal customer service — available by phone Monday–Thursday from 11 AM to 4 PM and Friday from 11 AM to 2 PM.

iMusic A/S

Written by the company

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(14,834)

2,165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Boss..

Boss... record came in great packaging, great condition, and in great time.

Will use again

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Thank you guys so much

Thank you guys so much! This was my first time ordering from out of the country and I was a bit nervous the record might've got damaged during the transition lol but it arrived perfectly!

Thank you so much again!

-dylan (from the us)

29 May 2026
Unprompted review
Rated 5 out of 5 stars

I usually buy my comics and books from…

I usually buy my comics and books from 4 places. imusic is on of the best. They send the item asap they have it. The package they send it in is very good. Never had a defect item from imusic. I want to thank dem from here.

I would have giving them 4 star, because of waiting time to get items from external but i never had any defect or any problem with anything i have ordered. So 5 star.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company and service

Fantastic company and service. I only discovered them a few days ago when I was looking for a specific vinyl record on a google search. Best price that I could find anywhere and delivered to the UK in 4 days. I will definitely be ordering from again.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

I ordered that LP record by mistake…

I ordered that LP record by mistake which was my fault only, However I am going to keep it in my collection for sure. The service provided by Imusic.dk was exeptional and i will keep in touch with them in the future,

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Double LP

Purchasing was very easy. LP arrived as stated on the confirmation email. Kept up to date with dispatch and delivery. Postage was very reasonable and the packaging was excellent. I would buy from iMusic again 👍

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Damaged Record with Zero After-Sales Response

The vinyl arrived with corner dents and visible cosmetic imperfections. I emailed imusic’s customer service regarding the issue two weeks ago but have not received any reply, as they avoid taking responsibility and refuse compensation.
Hope this comment can be seen

3 June 2026
Unprompted review
iMusic logo

Reply from iMusic

Hello,

Thank you for your feedback. We are very sorry that your vinyl arrived with corner dents and that you had to wait so long for a reply to your inquiry—this was unfortunately an oversight on our part.

In the meantime, our customer service team has successfully been in touch with you to look into this issue and assist you further with a solution.

Kind regards,
Stefanie / iMusic

Rated 5 out of 5 stars

Great experience

Great experience with this seller, fast and efficient service, postage cost notably good for item in question. Item packaged well, arrived in great condition. Would use again.

22 May 2026
Unprompted review

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