This time the facility was working well. Probably the best wash in a while, but it’s not consistent sadly. I think the product is good, the staff are great but it’s a premium product which doesn’t alw... See more
Company replied
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Review summary
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Being from the Netherlands in Staffordshire for the whole month of September and not far from Cannock I’ve chosen IMO for its Carwash reputation and I’m not disappointed ! Good job 👍🏻
Company replied
Opted for a more expensive wash than normal, I couldn't see much of a difference at first but it does seem to have lasted longer than normal. Overall very pleased with the service and convenience.
Company replied
The staff were friendly and helpful and fun with the kids in the car but the overall clean was not worth it - will visit a hand car wash next time to ensure everything is cleaned off. It looked better... See more
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
36K reviews
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Car wasn’t cleaned particularly great
Car wasn’t cleaned particularly great, and the quick QR scan didn’t link to my account so I didn’t get a reward stamp. Which seems pointless!
12 September 2026
i booked tripple wash but my allow rims…
i booked tripple wash but my allow rims were still very dirty. Not happy with that.Other then that it was good and quick.Please ask your staff to wash with hand allows rather than just putting water with water gun.
12 September 2026
May use AI-assist with repliesRead more
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Always a friendly team at Ringwood Road…
Always a friendly team at Ringwood Road IMO, and great cleaning service. Thanks!
12 September 2026
Reply from IMO Car Wash
Dave,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently experience a friendly team at our Ringwood Road location and are happy with our cleaning service. We truly appreciate your kind words!
IMO Car Wash
Reply from IMO Car Wash
Bob,
We're pleased to hear you found our service quick and offered good value. We appreciate your honest feedback regarding the results.
IMO Car Wash
Great always get good car wash terrific…
Great always get good car wash terrific couldn’t ask for any better
14 September 2026
Reply from IMO Car Wash
William Littlejohn,
We're so happy to hear that you consistently receive a great car wash experience with us! Thank you for your wonderful feedback.
IMO Car Wash
Quick and easy
Quick and easy, fuss free and always the same standard when I use 3 different local imo car washes
14 September 2026
Reply from IMO Car Wash
Andrew N,
We're so pleased to hear you consistently have a quick, easy, and fuss-free experience with us! It's wonderful to know that you find the standard always the same across different locations.
IMO Car Wash
Relaatively cheaper and service is good
12 September 2026
Reply from IMO Car Wash
Muhammad,
We're so pleased to hear that you found our service to be good and our prices to be relatively cheaper. Thank you for your positive feedback!
IMO Car Wash
Quick..convenient and great wash and…
Quick..convenient and great wash and wax thanks
14 September 2026
Reply from IMO Car Wash
Derek page,
We're so pleased to hear that you found our car wash to be quick, convenient, and that you were happy with the wash and wax! Thank you for your wonderful feedback.
IMO Car Wash
Rear not fully cleaned
My car is a compact size estate, the rear is not cleaned properly with many dirts and grimes left at the rear below the rear screen.
14 September 2026
Reply from IMO Car Wash
customer ABC,
We're truly sorry to hear that the rear of your compact estate car was not cleaned properly and that dirt and grime remained. This is certainly not the clean finish we aim for.
IMO Car Wash
Reply from IMO Car Wash
elaine pepper,
Thank you for taking the time to share your positive feedback. We are delighted to hear that we consistently do a good job. Your kind words are greatly appreciated!
IMO Car Wash
Reply from IMO Car Wash
Michelle Rogers,
We are so happy to hear that you consistently receive excellent customer service. We appreciate your kind words and 5-star review!
IMO Car Wash
Always great to use
Always great to use, especially with the free vacuum cleaners!
Also very convenient that they added the ability to pay while still in line with the mobile phone!
14 September 2026
Reply from IMO Car Wash
Alexander,
We are so pleased to hear you enjoy using our services, especially the free vacuum cleaners! It's wonderful that our mobile payment option adds to your convenience.
IMO Car Wash
very good service
12 September 2026
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
There is a problem problem with the Vacuumcleaner
There is a problem problem with the vacuum cleaners. They are not realy functioning. Most of them are to weak, the other ones- in the front row- are far to strong. The Carpetcleaning is also very weak.
14 September 2026
Reply from IMO Car Wash
Mircea Iancu,
Thank you for your feedback. We're very sorry to hear that you had such a frustrating experience with our vacuum cleaners and carpet cleaning. This is definitely not the standard we aim for. We take your comments seriously and will forward them to the relevant team to ensure these issues are addressed and improved.
IMO Car Wash
The quality of washing is not up to…
The quality of washing is not up to scratch any longer
The car seems to be dirtier after a was rather than clean
14 September 2026
Could do with washing the wheels better…
Could do with washing the wheels better my wheels are still dirty ish and drying could be abit better other then that good 👍🏻
14 September 2026
Reply from IMO Car Wash
Neil,
We appreciate your feedback regarding the wheel cleaning and drying process. We're sorry to hear that your wheels weren't as clean as they should be and that the drying could have been better. We will review our procedures to improve these aspects.
IMO Car Wash
Great service and excellent wash
11 September 2026
Reply from IMO Car Wash
William,
We are so pleased to hear that you experienced great service and an excellent wash! Thank you for your positive feedback; we truly appreciate it.
IMO Car Wash
Definitely recommended
My first time using IMO. Friendly and helpful attendants and a thorough wash. Will definitely use again.
14 September 2026
Reply from IMO Car Wash
Bruce Roissetter,
We're so pleased to hear you had such a positive first experience with us! It's wonderful that you found our team friendly and helpful, and that you were happy with the thorough wash. We look forward to welcoming you back!
IMO Car Wash
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash
yunus,
We're happy to hear you had a good experience with our service. We appreciate your kind words.
IMO Car Wash
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