A very fast and efficient car wash center. Staff is very helpful and had good experience. The vacuum cleaner is powerfully but need atleast 2-3 coins to clean full car.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Member of staff didn’t seem very interested and didn’t do a very good job. After I left the car wash and arrived home, I noticed that the wheels were still dirty and covered in brake dust, and there... See more
Company replied
The price and the quality of the cleaning were just enough to convince me to give it three stars. As far as the staff’s customer service is concerned, I think there’s still a lot of room for improveme... See more
Company replied
Bit rushed, I was the only car there, didn’t get the wheel clean, guy with spray walked around like “I hate my job” if he’d got the spray on the wheels I think they would have cleaned up better
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
36K reviews
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A little bit Schaum was there .
21 September 2026
Service with a Smile
What’s there to say. It’s quick, easy and straight forward. Staff always greet you with a smile.
6 August 2026
Hailsham has a great couple of guys…
Hailsham has a great couple of guys always happy smiling I look forward to going there. Keep it up
20 September 2026
★★☆☆☆
★★☆☆☆
Very disappointing experience. The place has everything to be a great car wash, as it used to be, but today it feels disorganised and untidy. Instructions are unclear, and the customer service lacks friendliness, courtesy and professionalism. A real shame, as the place has great potential.
19 September 2026
Great price & speedy
Great price, friendly team, appreciate how quick it all is- Newbury has needed this for a while!
26 April 2026
I pay online you get a little discount
I pay online you get a little discount. Car is always so clean great prices. Hoovers were not working when I went but one did but suction was good so didn't use.
Well worth the visit good wash on car!
18 September 2026
Paid on the app
Paid on the app, made it quick and easy to just get the car washed. Person at the wash was professional and courteous
19 September 2026
Time saving
Time saving
Cleaning
Approaches
washing options
Every things are more fantastic
19 September 2026
I lost my sixth free car wash because I…
I lost my sixth free car wash because I couldn’t use it. Why is there a time limit?
21 September 2026
Car still dirty after wash
21 September 2026
Very disappointed with the car wash…
Very disappointed with the car wash service. After the full-body wash, the car was still covered in dust marks and did not look properly cleaned. I expected the car to be thoroughly washed and finished, but unfortunately the service was not up to standard. I would not recommend this service unless the cleaning quality improves.
19 September 2026
Excellent and fast service
Excellent and fast service! I brought my Audi here to get it perfectly clean before selling it, and the results were amazing. The wash removed all the tough dirt easily and left the exterior sparkling. Highly recommend this IMO Car Wash location for a quick, high-quality clean that leaves your car looking brand new!"
20 February 2026
Looks great apart from the missed parts…
Looks great apart from the missed parts and dried on white stains from the rinse. Also gained to wash bird shit off
21 September 2026
diamond wax made my car sparkling!
chose the diamond wax and my car was sparkling, thanks! Staff were great and patient when making sure the car was in the right position for the car wash.
19 September 2026
very bad
very bad, my car after wash looks dirty. I dont know the reason my last wash was pathetic.
19 September 2026
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Disappointing finish
Easy to book online but found the end result a bit disappointing. Smears all over the car especially the windows and not a great finish
21 September 2026
Reply from IMO Car Wash
Trevor,
We're truly sorry to hear that your car wash experience was disappointing. It's disheartening that you found smears, especially on the windows, and that the finish wasn't great. This is certainly not the standard we aim for.
IMO Car Wash
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