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IMO Car Wash Reviews 

36,535
•
TrustScore 4 out of 5

3.8

Car Wash
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Review summary

Created with AI, based on recent reviews

Looking at 19,009 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being friendly, helpful, and polite during their visits, guiding everyone smoothly through the process. Many people appreciate the fast and efficient service, noting that vehicles come out sparkling clean at a very competitive price. Some reviewers were not happy with the final results, mentioning that water marks, greasy smears, and stubborn dirt were sometimes left behind. A few other people also felt that the pre-wash treatment was inadequate, reporting that alloy wheels were not properly cleaned. Additionally, visitors occasionally noted that drying could be improved to prevent streaks on the bodywork.

What people talk about most

Service

People report ambiguous experiences with service, as opinions are sharply divided regarding quality. While... See more

Staff

Customers had positive experiences with staff, frequently noting that the team is friendly, helpful, and... See more

Quality

Reviewers mention ambiguous feedback about quality, with several customers praising the brilliant shine and... See more

Product

Consumers find product experience to be mixed, as some reviewers praise the effective washes that leave cars... See more

Price

Users describe ambiguous interactions with price, as some consumers praise the reasonable costs and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Decent service, initially manual spray down, the automatic machine. Would just be good if there was a chamois at the end to remove drips and streaks.

Rated 3 out of 5 stars

I chose the Ceramic XTR package because I really liked the finish. Unfortunately, I wasn’t impressed with the wash itself. The alloys weren’t cleaned particularly well, and the car wasn’t properly c... See more

Rated 5 out of 5 stars

First of all every wash is very effective and really makes my car shine like new!! They have really helpful customer service,one of my prepaid washes ran over it's date owing to illness! I got in to... See more

Rated 5 out of 5 stars

Bought the second-tier wash which was mostly automated with a bit of hand spraying before entering, and I was very satisfied with how well my car came up. And it was almost completely effortless. Will... See more

Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.

Contact info

3.8

Great

TrustScore 4 out of 5

37K reviews

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3.8

All reviews

(36,535)

33,540 reviews in the last 12 months

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Rated 2 out of 5 stars

Tesco Cowley car wash is a joke or a…

Tesco Cowley car wash is a joke or a scam, twice I’ve had problems there, this time they scanned my car wash and then said it’s just been used there and so I had to pay extra!

Only giving two stars because central customer service recredited my voucher. Only going to use the Kidlington one now as they are fab

28 September 2026
Rated 1 out of 5 stars

Rubbish

Went there and paid for the diamond wax and my car was still filthy afterwards! Still even had dust on it and marks everywhere! Don’t waste your money.

26 September 2026

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