Iglu transfers were first class private executive minibus to and from ship. Cruise was Mediterranean travelling through Italy Greece Croatia Turkey & Montenegro. Excellent ports plenty to see and do.... See more
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About Iglu Cruise
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Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 400 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you. If you wish to leave pre-departure feedback or raise a complaint please complete this feedback form.
If you have recently returned from your holiday we would like to hear your post-departure feedback here
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents
You can also view your booking in My Booking and find answers to many questions on our online Help Centre.
Contact info
United Kingdom
- 0208 544 6620
- cruise.editorial@iglu.com
- www.iglucruise.com
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Very good experience booking our next…
Very good experience booking our next cruise. Seb was very helpful helping selecting the right cabin
Excellent help and advice from David…
Excellent help and advice from David who helped us book our trip of a lifetime. Very professional yet friendly in manner.
I would highly recommend IGLU
I would highly recommend IGLU. It is always good to be able to talk to a real person. Jamal was very good and friendly. The booking process was very easy
Seb provided a thorough and…
Seb provided a thorough and professional service, made the booking process effortless.
We booked over the phone with Vicky…
We booked over the phone with Vicky Connolly and she was great. She answered every question we had and gave us really useful tips as first time cruisers. In all honesty, if it hadn't of been for Vicky I doubt we would have booked through Iglu!
Sarah was excellent
Sarah was excellent - she was very attentive, professional with a. great rapport. the Iglu booking was easy & & efficient & so easy to spend money with :-) ..in a good way .. looking forward to our cruise in October on the MSC World America.
Good service
Easy and clear to book on phone. Staff is helpful. The service is very good.
Very nice guy
Very nice guy, listened to what I wanted, was very helpful and made making our booking easy
Sarah was particularly knowledgeable…
Sarah was particularly knowledgeable and helpful. Excellent!
Laura was brilliant.
Laura was brilliant.
Knowledgeable and assisted in finding a good cruise for us at a reasonable cost.
Always the best price
Christmas Markets - Belgium and Holland Cruise
Great selection of cruises to choose from, their webiste is easy to get around and to make bookings.
It was a pleasure using Iglu Cruises,
It was a pleasure using Iglu Cruises,
Great prices,
Lisa was great
Great service but deal could have been better / included onboard spend
Katie, our contact was great whilst booking our cruise. She was very responsive, and got us a reasonable deal. The only downside is Iglu were not able to add any onboard credit to our booking because they said the cruise line stopped that offer, and the cruise line say they can’t add it, it needs to be Iglu. All our other friends who are booked on the same cruise for onboard spend included, so that was disappointing.
Staff excellent
Steven was very knowlegable about the destination and spent time finding best flight options and hotel stays.
Spoke with Amber the next day and she completed the booking with suitable cabins on the cruise ship. Also very helpful and patient when clarifying transfers and tour bookings.
Ease of booking and good experience
Ease of booking and good experience! Emily explained all sorts to us as we are new to “cruising “. We had loads of questions from cabins to onboard credits, to dining and more. Emily never pressured us, but gave us plenty options, information and guidance, exactly what we needed. The entire process was simple, easy enough and straightforward ( once we understood how it works)
Looking forward to the cruise in a few weeks.
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