Homerti Reviews 

3,430
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent locations, often highlighting properties situated in quiet residential areas close to amenities, beaches, and city centers, making exploration convenient. Many also commend the helpful and kind staff, noting their fantastic communication and meticulous management. The accommodations are frequently described as beautiful, clean, comfortable, and well-equipped, providing a pleasant and spacious stay for many. However, some customers also noted issues with facilities, including a lack of sufficient air conditioning in some bedrooms or properties, leading to discomfort. Reviewers occasionally mentioned maintenance problems such as worn furnishings, poorly stocked kitchens, or broken equipment like umbrellas and ovens, suggesting a need for updates and better upkeep. A few other people also felt that communication was sometimes short or that personnel were not readily available to assist with minor issues.

What people talk about most

Facilities

Reviewers mention ambiguous feedback about facilities, with some customers reporting significant issues such... See more

Location

Customers had positive experiences with location, often describing properties as beautiful, clean, and... See more

Staff

Consumers find staff to be helpful and responsive, with many reviewers praising quick replies and efficient... See more

Quality

People report ambiguous experiences with quality, with some finding properties dirty, having mold, or... See more

Service

Reviewers highlight positive aspects of service, with many describing it as excellent, professional, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely villa on the hill above Estepona. Very well equipped and owner responded quickly to all questions and provided items asked for. Some furniture could do with renewing but mist things worked, Ex... See more

Rated 4 out of 5 stars

Beautiful villa, comfortable and well appointed with landscaped garden. Great patio and pool area. The covered veranda with ceiling fans gave excellent boat watching and respite from the heat. Well s... See more

Rated 4 out of 5 stars

Wonderful property, spacious area, convenient driveway and beautiful night-lit pool. Lots of space for a large family to enjoy their vacation. Easy to access by car. Nice that there were welcome snac... See more

Rated 4 out of 5 stars

Nice room, great breakfast and wonderful terrasse/pool. The only negative is there is no reception or staff on hand after the breakfast service so you are on your own and can't can't enjoy a cocktail... See more


Company details

  1. Vacation Rental
  2. Holiday Apartment Rental
  3. Vacation Home Rental Agency

About Homerti

Written by the company

Book your stay in paradise with Homerti!

We are the rental company that manages more vacation properties in Spain. Homerti is your home if your are looking for the best place to spend your Mediterranean vacation. We offer all kinds of holiday homes in the Mediterranean coast, the Balearic Islands and all the mainland coast.

BOOK NOW!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(3,430)

242 reviews in the last 12 months

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Rated 5 out of 5 stars

Ease of booking and accuracy

Good communication prior to booking . Check in and Check out instructions were sent on time and communicated well on the day of arrival as well.

Description of the property was accurate and the stay was lovely. It made for a great booking experience.

4 August 2025
Rated 5 out of 5 stars

Family celebration

Beautiful stunning villa with everything you need for a relaxing stay , great pool lots of loungers fantastic mechanical bbq even an outside loo with shower, the stairway with the walls and flooring are a sight to be seen . It’s essential that you have a car as it will be to far to walk with shopping, visit puerto pollensa, great restaurants there and there’s a fantastic golf club just 40 minutes away , could not recommend highly enough

3 August 2025
Rated 4 out of 5 stars

Self check in is great

Self check in is great!
Appartement location is great within 200 meters from the harbour and boulevard, parking was no problem nearby small public parking lot, liked to know that in advanced.
Not every bedroom has airconditioning. Just one, the other one had a ventilator.
2 bathrooms is great!
Kitchen is well equiped but I missed some basics like a kitchen towel, pepper, salt, oil. We bought it and left it for the next guests.
The ammount of deposit 300€ is a lot, for me that is a downside.
You need definetly a car to reach the bigger supermarkets like Lidl of Mercadona or to see the beautiful coast line and beaches of Mallorca.

6 August 2025
Rated 3 out of 5 stars

In general the house is great for a fa,iliy

In general the house is great for a family with children. There is an enclosed garden - the house is close to shopping (100)
close to the harbour beach and local restaurants.
Unfortunately we experienced cockroaches visiting the terrace which meant we had to be careful to keep the garden door closed.

3 August 2025
Rated 3 out of 5 stars

Sometimes reply; villa was nice and clean

Once they replied by email, to chase my check in information, but once I was in the property they didn't reply to any of my text questions to the number they had specifically given me for "any questions /problems with the villa". Not sure what we would have done if the queries had been about lost keys or broken air con or something; fortunately it was about WiFi and where to put the rubbish so we got by on our own. The actual booking and payment worked and villa was clean. Found it through VRBO tho so not sure what Homerti added really.

25 July 2025
Rated 3 out of 5 stars

The host was welcoming and friendly

The host was welcoming and friendly. The apartment was suitable for our needs but I would say that the bathroom needs updating. Also new towels. The kitchen was well stocked but the sink was cracked!! A good location for a visit to Orba…

27 July 2025
Rated 5 out of 5 stars

Lovely house

Lovely house, it was perfect for us as a family. Everything is clean and neat. There is a bit of a bad smell at the drain in the toilets.
Lovely town there is also everything you need. We would love to come again.

23 July 2025
Rated 3 out of 5 stars

The online check in formular was…

The online check in formular was troublesome. The guide about the house was not sufficient. It was not the right wifi code. And when we try to reach you on the telephone about a problem with small ants in the bathroom. I left a message but you did not call back

23 July 2025
Rated 2 out of 5 stars

Rating

I do not recommend.
At the beginning, an unnecessary discussion about the number of people in the accommodation. Firstly not agreed, then approved, however, after a long discussion.
Homerti requires an extreme amount of personal information for all the visitors before arrival. Not only from the client, but from everyone. Including fingerprints or electronic signature. I have not encountered this anywhere in the world. Entering the USA is much easier, as an example.
Even if you pay a deposit and complete the reservation, 2 days before departure you still have no information about where exactly you are staying and how to get inside. It is very unnerving.
Instructions about removing waste from the house do not correspond to reality and are misleading.
Before arrival, you have to constantly correspond with the agency about something and provide documentation. The system of releasing information based on your info is like a game, where after completing the task you advance to the next level.

20 July 2025
Rated 5 out of 5 stars

Lovely Space

I really liked the space, it was inviting and centered in a good location. The only thing I would add that could use improvement is to provide more than 1 trash bag and 1 roll of toilet paper for guests who spend more than a couple of days at the location. Other than that, I really enjoyed my stay!

22 July 2025
Rated 4 out of 5 stars

The apartment was amazing

The apartment was amazing! Had all the amenities, was super close to the beach! We had a great stay. Just the issue was that we had to drop garbage 5kms away, which was not expected.

18 July 2025
Rated 5 out of 5 stars

Good communiccation

The host was really good and fast in the communucation, we had a great week in the big villa. Everything was clean. Overall great experience!

19 July 2025

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