Excellent service. Huge choice of products in the shop. Sales assistant was very helpful in choosing the right mattress. We were kept informed on the progress of the order and delivery. 24 hrs befo... See more
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Review summary
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Just built a Marlborough gas lift storage bed from Homeplus furniture. Fantastic quality and over the moon with it. I needed some help with a few things so I rang customer services in Sheerness. I spo... See more
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Ordered one of Homeplus Furniture coffee tables. Updated every step of the way from order to delivery. Beautiful item delivered with care, as arranged by very friendly and helpful delivery team. Could... See more
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Great quality, heavy duty 3+2 cream chest of drawers which were incredibly well packed for delivery. I'm really pleased with them. (Rubbing candle wax on the wooden runners helps ensure the drawers... See more
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Company details
Written by the company
HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.
Written by the company
- Family
- At HomePlus Furniture we have family at the heart of everything we do, working exclusively with family based suppliers we have been supplying homes in Kent and surrounding areas with the highest quality Oak and hardwood furniture at competitive prices for the past 30 years.
- Quality
- Our carefully selected ranges offer the best in quality and style. No piece of our handcrafted wooden furniture is the same, varying in shades, pattern and knotholes – it’s the small things that count. At HomePlus Furniture we work hard sourcing only the highest quality products from around the world straight into your household.
- Unbeatable Value
- We're able to offer unbelievable value on all our products, with up to 80% off the high street price!
- Customer Service
- We take great pride in delivering the highest quality service to all our customers throughout their experience with us.
Contact info
46 County Square, TN231YE, Ashford, United Kingdom
- 01233 633928
- sales@homeplusfurniture.com
- www.homeplusfurniture.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Our whole apartment is now furnished…
Our whole apartment is now furnished with furniture from your Chatham shop and we can't find a fault with anything.
17 February 2026
Reply from HomePlus Furniture
Hello Ian, thank you so much for your great feedback! We’re so pleased that your whole apartment is furnished with pieces from our Chatham shop and that you’re completely happy with everything. It’s great to hear, and we hope you continue to enjoy the furniture in your home for many years to come. Best regards HomePlus Furniture
Outstanding Customer Service
I ordered 2 items from the Frances range, both delivered very promptly and absolutely love them. They were slightly darker than the image on the website, but I could have requested a sample before ordering.
I contacted them a couple of times before delivery and their customer service team are awesome.
Will definitely look at their website again if I need any more furniture .
24 February 2026
Unprompted review
Reply from HomePlus Furniture
Hello Tracy, thank you so much for your kind words! We’re so pleased to hear that you love your Frances range items and that our team was able to help along the way. We really appreciate your feedback about the colour, requesting a sample is always a good idea. We look forward to welcoming you back for more furniture in the future! Best regards HomePlus Furniture
Vicky was very helpful and polite our…
Vicky was very helpful and polite our product turned up promptly we have know ordered more thanks
12 February 2026
Reply from HomePlus Furniture
Hello Lynne, thank you for your great feedback! We're happy to hear that Vicky was helpful and polite and that your order arrived promptly. We really appreciate your continued support and are pleased you've chosen to order more. If there's ever anything else we can help with, please don't hesitate to get in touch. Best regards HomePlus Furniture
Our second purchase from this company…
Our second purchase from this company and it all went to plan and delivered exactly when they said.
10 February 2026
Reply from HomePlus Furniture
Hello Paul, thank you for your kind review, we truly appreciate your continued support. We’re pleased to hear that everything went to plan and your delivery arrived exactly as promised. We look forward to assisting you again in the future. Best regards HomePlus Furniture
"Exceptional service from start to…
"Exceptional service from start to finish. Sammy and Rachel were both incredibly helpful and knowledgeable, making the whole furniture-buying experience smooth and stress-free. They took the time to answer questions and offered great advice without any pressure. Really impressed with the level of customer care — thank you both!”
14 February 2026
Unprompted review
Reply from HomePlus Furniture
Hello Melissa, thank you so much for your kind words! We’re so pleased to hear that Sammy and Rachel made your furniture buying experience smooth and stress free. We’ll be sure to pass on your praise, it’s great to know their support and advice made a difference. We really appreciate you sharing your feedback. Best regards HomePlus Furniture
A good quality product
A good quality product, delivered promptly and well packaged to protect it. A change not to have to assemble a piece of furniture!
5 February 2026
Reply from HomePlus Furniture
Hello Jonathan, thank you so much for your kind review! We’re pleased to hear that you’re happy with the quality of your product and that it was delivered safely and promptly. We’re especially glad you appreciated receiving it fully assembled, we always aim to make things as easy as possible for our customers. We really appreciate your feedback and hope you continue to enjoy your new furniture! Best regards HomePlus Furniture
Excellent service and product good…
Excellent service and product good quality and just what I hoped for .
3 February 2026
Reply from HomePlus Furniture
Hello Mrs Whitehorn, thank you so much for your lovely feedback. We’re happy to hear you’re pleased with both the service and the quality of your product, it's great to know it was just what you hoped for. We truly appreciate you taking the time to share your experience. Best regards HomePlus Furniture
Great communication and a very nice…
Great communication and a very nice coffee table, over the moon with it
3 February 2026
Reply from HomePlus Furniture
Hello Peter, thank you so much for your kind feedback. We’re delighted to hear that you’re over the moon with your Teak Root coffee table and that you found our communication clear and helpful throughout. We really appreciate you taking the time to share your experience. Best regards HomePlus Furniture
Really good price
Really good price
very good communication for the company from start to finish really pleased with everything they contacted me by phone the day before delivery and then 10 mins before the arrival care with entry of the house
3 February 2026
Reply from HomePlus Furniture
Hello Tracey, thank you for your fantastic feedback. We’re pleased to hear that you were happy with the price and found our communication helpful from start to finish. It’s great to know that our delivery team’s care and updates made a positive difference, and we truly appreciate you taking the time to share your experience. Best regards HomePlus Furniture
Great value, excellent communication, lovely piece of furniture
Nice piece of furniture, quick delivery, no complaints, would recommend the company without hesitation
27 January 2026
Reply from HomePlus Furniture
Hello Barbara, thank you for your kind words! We’re pleased to hear that you’re happy with your furniture, that delivery was quick. Your recommendation means a lot to us! Best regards HomePlus Furniture
Easy to order
Easy to order, comunication on delivery very good, and delivery on time. Quality of the furniture very good.
27 January 2026
Reply from HomePlus Furniture
Hello, thank you for your feedback! We’re pleased to hear that ordering was easy, delivery communication was clear, and that your furniture arrived on time. We’re also pleased you’re happy with the quality and truly appreciate your recommendation. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Tenzing, thank you for taking the time to leave a review. We’re pleased to hear you were happy with the service and appreciate your recommendation .Best regards HomePlus Furniture
Absolutely delighted with our purchase
I cannot speak highly enough of this company, we ordered Warm White Chantilly bedroom furniture and the quality is excellent. We saw similar furniture on another website and it was much more expensive. It is all fully assembled and feels really solid. The service has been great too, one of the items was slightly damaged and they quickly arranged a replacement. I would definitely recommend and would buy from them again.
20 January 2026
Reply from HomePlus Furniture
Hello Nick, thank you so much for taking the time to leave such a lovely review. We’re pleased to hear that you’re happy with your Warm White Chantilly bedroom furniture. We’re also pleased that our team was able to resolve the damaged item quickly for you, providing good service is very important to us. Thank you for your recommendation, it really does mean a lot. We hope you enjoy your furniture for many years to come. Best regards HomePlus Furniture
Found our item online by its name after…
Found our item online by its name after we were let down by another company.
It arrived promptly even though it was from the other end of the country and was very well packaged.
It is a lovely item .
Milan sideboard.
23 January 2026
Reply from HomePlus Furniture
Hello Conrad, thank you so much for taking the time to leave your review. We’re pleased to hear that your Milan sideboard arrived promptly and was well packaged, and that you’re happy with your purchase. It’s always great to know our efforts to provide a smooth delivery and quality products are appreciated. We hope you enjoy your sideboard for years to come! Best regards HomePlus Furniture
Efficient
Efficient. Good communication. Fast delivery. Well packaged and met all expectations.
20 January 2026
Reply from HomePlus Furniture
Hello Bev, thank you for your review. We’re pleased to hear you found our service efficient, with good communication, fast delivery, and well-packaged items. We really appreciate your feedback and look forward to serving you again in the future. Best regards HomePlus Furniture
We bought the larder unit & it’s…
We bought the larder unit & it’s fabulous! Extremely well made & beautiful to look at! All drawers & door close nicely. I highly recommend it.
The company kept me updated all the way. Excellent service & would definitely use again.
21 January 2026
Reply from HomePlus Furniture
Hello Dawn, thank you for such a lovely review. We’re happy to hear you’re pleased with your larder unit and that you found it both beautifully made and a pleasure to use. We truly appreciate your recommendation and hope you enjoy your larder for many years to come. Best regards HomePlus Furniture
Easy to use website
Easy to use website. Brilliant regular updates regarding delivery. Easy tracking of delivery and delivered within the time specified. Friendly and professional delivery persons. Will definitely recommend company.
20 January 2026
Reply from HomePlus Furniture
Hello Susan, thank you for your kind review. We’re pleased to hear you found our website easy to use and appreciated the regular delivery updates and tracking. It’s also great to know our delivery team were friendly and professional. We look forward to serving you again in the future. Best regards HomePlus Furniture
Everytime i called the experience over…
Everytime i called the experience over the phone was genuine. The lady was was helpful, and polite. Companies with good service representative make it a joy to buy from.
20 January 2026
Reply from HomePlus Furniture
Hello Shofiul, thank you for your feedback. We’re pleased to hear that your phone conversations were positive and that our team member was helpful. Providing a genuine and friendly service is very important to us, so we really appreciate your kind review. Best regards HomePlus Furniture
Samples of requested wood finish…
Samples of requested wood finish arrived promptly. Good service.
7 January 2026
Reply from HomePlus Furniture
Hello Dave, thank you for your feedback. We’re pleased to hear your wood samples arrived promptly and that you were happy with the service. We appreciate you taking the time to share your experience. Best regards HomePlus Furniture
Easy ordering and good communication…
Easy ordering and good communication regarding delivery
16 January 2026
Reply from HomePlus Furniture
Hello Val, thank you for your feedback! We’re glad to hear that you found the ordering process easy and that our communication regarding delivery was good. We appreciate you leaving a review. Best regards HomePlus Furniture
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