Excellent service. Huge choice of products in the shop. Sales assistant was very helpful in choosing the right mattress. We were kept informed on the progress of the order and delivery. 24 hrs befo... See more
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Review summary
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Reviews shaping this summary
Just built a Marlborough gas lift storage bed from Homeplus furniture. Fantastic quality and over the moon with it. I needed some help with a few things so I rang customer services in Sheerness. I spo... See more
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Ordered one of Homeplus Furniture coffee tables. Updated every step of the way from order to delivery. Beautiful item delivered with care, as arranged by very friendly and helpful delivery team. Could... See more
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Great quality, heavy duty 3+2 cream chest of drawers which were incredibly well packed for delivery. I'm really pleased with them. (Rubbing candle wax on the wooden runners helps ensure the drawers... See more
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Company details
Written by the company
HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.
Written by the company
- Family
- At HomePlus Furniture we have family at the heart of everything we do, working exclusively with family based suppliers we have been supplying homes in Kent and surrounding areas with the highest quality Oak and hardwood furniture at competitive prices for the past 30 years.
- Quality
- Our carefully selected ranges offer the best in quality and style. No piece of our handcrafted wooden furniture is the same, varying in shades, pattern and knotholes – it’s the small things that count. At HomePlus Furniture we work hard sourcing only the highest quality products from around the world straight into your household.
- Unbeatable Value
- We're able to offer unbelievable value on all our products, with up to 80% off the high street price!
- Customer Service
- We take great pride in delivering the highest quality service to all our customers throughout their experience with us.
Contact info
46 County Square, TN231YE, Ashford, United Kingdom
- 01233 633928
- sales@homeplusfurniture.com
- www.homeplusfurniture.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Efficient
Efficient. Good communication. Fast delivery. Well packaged and met all expectations.
20 January 2026
Reply from HomePlus Furniture
Hello Bev, thank you for your review. We’re pleased to hear you found our service efficient, with good communication, fast delivery, and well-packaged items. We really appreciate your feedback and look forward to serving you again in the future. Best regards HomePlus Furniture
We bought the larder unit & it’s…
We bought the larder unit & it’s fabulous! Extremely well made & beautiful to look at! All drawers & door close nicely. I highly recommend it.
The company kept me updated all the way. Excellent service & would definitely use again.
21 January 2026
Reply from HomePlus Furniture
Hello Dawn, thank you for such a lovely review. We’re happy to hear you’re pleased with your larder unit and that you found it both beautifully made and a pleasure to use. We truly appreciate your recommendation and hope you enjoy your larder for many years to come. Best regards HomePlus Furniture
Easy to use website
Easy to use website. Brilliant regular updates regarding delivery. Easy tracking of delivery and delivered within the time specified. Friendly and professional delivery persons. Will definitely recommend company.
20 January 2026
Reply from HomePlus Furniture
Hello Susan, thank you for your kind review. We’re pleased to hear you found our website easy to use and appreciated the regular delivery updates and tracking. It’s also great to know our delivery team were friendly and professional. We look forward to serving you again in the future. Best regards HomePlus Furniture
Everytime i called the experience over…
Everytime i called the experience over the phone was genuine. The lady was was helpful, and polite. Companies with good service representative make it a joy to buy from.
20 January 2026
Reply from HomePlus Furniture
Hello Shofiul, thank you for your feedback. We’re pleased to hear that your phone conversations were positive and that our team member was helpful. Providing a genuine and friendly service is very important to us, so we really appreciate your kind review. Best regards HomePlus Furniture
Samples of requested wood finish…
Samples of requested wood finish arrived promptly. Good service.
7 January 2026
Reply from HomePlus Furniture
Hello Dave, thank you for your feedback. We’re pleased to hear your wood samples arrived promptly and that you were happy with the service. We appreciate you taking the time to share your experience. Best regards HomePlus Furniture
Easy ordering and good communication…
Easy ordering and good communication regarding delivery
16 January 2026
Reply from HomePlus Furniture
Hello Val, thank you for your feedback! We’re glad to hear that you found the ordering process easy and that our communication regarding delivery was good. We appreciate you leaving a review. Best regards HomePlus Furniture
The quality of the furniture is…
The quality of the furniture is excellent and we are very pleased with our sideboard. This didn’t take long between ordering and delivery. We would definitely use this company again
13 January 2026
Reply from HomePlus Furniture
Hello Janet, thank you for your lovely review. We’re pleased to hear you’re happy with the quality of your sideboard and our delivery times. We appreciate your support and look forward to serving you again. Best regards HomePlus Furniture
Easy to order and delivered 4 days…
Easy to order and delivered 4 days later.Really good quality furniture complemening other pieces delivered before Christmas
6 January 2026
Reply from HomePlus Furniture
Hello Janet, thank you for taking the time to leave such a great review. We’re pleased to hear that ordering was easy, delivery was quick, and that the furniture complements your existing pieces so well. We really appreciate your continued support and hope you enjoy your furniture for many years to come. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Emily, thank you for your lovely review. We’re really pleased to hear you’re happy with both the furniture and the communication. Your feedback means a lot to us and we truly appreciate you taking the time to share it. Best regards HomePlus Furniture
Good quality of furniture
Great company, the furniture quality was amazing. I was a little worried regarding the period of time between ordering and the delivery arrangements with ordering online but actually it wasn’t that long and it all went without a hitch. Items delivered well packaged and times given for delivery. Really pleased, I would used the company again, no issues.
6 January 2026
Reply from HomePlus Furniture
Hello Sarah, thank you for your detailed feedback. We’re happy to hear that you’re pleased with the quality of your furniture and that the delivery process went smoothly. It’s great to know that the items arrived well packaged and on time. We truly appreciate your kind words and look forward to serving you again in the future. Best regards HomePlus Furniture
Lovely furniture
Lovely furniture really pleased with the quality fast delivery and pleasant delivery drivers
6 January 2026
Reply from HomePlus Furniture
Hello Lynette, thank you for your kind feedback. We’re happy to hear that you’re pleased with the quality of your furniture and that delivery was fast and enjoyable. We’ll pass on your compliments to our delivery team. Best regards HomePlus Furniture
Great experience
Prompt delivery, great product quality what is not to like. I would definitely recommend your company.
6 January 2026
Reply from HomePlus Furniture
Hello Stewart, thank you for your great review. We’re pleased to hear that you had such a positive experience, from the prompt delivery to the quality of the product. We truly appreciate your recommendation and your support. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Sally, We’re pleased to hear that you’re happy with the quality of your furniture. Your support is greatly appreciated, and we hope you enjoy your purchase for many years to come. Best regards HomePlus Furniture
Great furniture excellent delivery staff
I absolutely love my furniture arrived very securely package and protected. the delivery staff were very help full with the heavy items
30 December 2025
Reply from HomePlus Furniture
Hello Julie, thank you very much for taking the time to leave such a kind review. We’re pleased to hear that you love your furniture and that it arrived securely packaged. It’s also great to know that our delivery team were helpful, particularly with the heavier items.
Your feedback is truly appreciated, and we hope you enjoy your furniture for many years to come. Best regards HomePlus Furniture
Excellent Overall
Excellent customer service
Excellent customer experience
Professional
Product Quality: Very Good
Delivery Crue: Very polite, notify b4 arrival,Handle product with care.
30 December 2025
Reply from HomePlus Furniture
Hello Michelle, Thank you very much for your excellent review! We’re pleased to hear that you were happy with the customer service, overall experience, and product quality. It’s especially great to know that our delivery crew were polite, kept you informed before arrival, and handled your items with care.
Your feedback is truly appreciated, and we’ll be sure to pass your kind comments on to the team. Thank you for choosing us. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Taria, thank you for your kind feedback. We are pleased to hear that you were happy with both our service and the quality of the furniture. Your support is greatly appreciated, and we look forward to assisting you again in the future. Best regards HomePlus Furniture
Beautiful bookcases
Beautiful bookcases. Delivered quickly and well wrapped. Lovely quality. Just what I wanted. Very happy.
2 December 2025
Reply from HomePlus Furniture
Hello, thank you for your lovely review. We are pleased to hear that you are happy with the bookcases and that they arrived quickly, well packaged, it is great to know they were exactly what you were looking for. Thank you for choosing us, and we hope to assist you again in the future. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Zozo, thank you for your kind feedback. We’re pleased to hear that you found our communication and our customer service helpful. Your comments are very much appreciated, and we’re glad we could assist you. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Melanie, thank you for your feedback. We’re pleased to hear that your sample arrived quickly and that you were happy with the quality. We appreciate you taking the time to share your experience. Best regards HomePlus Furniture
Good service
Phoned up before committing to a display cabinet as wanted to check the wood samples I had been sent. Customer service were very helpful and clear and there was no hanging around on the phone. The product was great and delivery on time but I had read reviews which said packaging was removed and this did not happen. Otherwise very pleased.
23 November 2025
Reply from HomePlus Furniture
Hello Bernadette, thank you for taking the time to share such detailed feedback. We’re pleased to hear that our customer service team was helpful and clear when you called, and that you were able to get through without delay. It’s also great to know you’re happy with the display cabinet and that delivery was on time. We appreciate your comments regarding the packaging and will ensure this feedback is shared internally. Thank you again for your order, we’re very glad to hear you’re otherwise very pleased. Best regards HomePlus Furniture
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