hmv (UK) - Wolverhampton Reviews 

308
TrustScore 4.5 out of 5

4.7

8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

HMV are great , a trusted company , ordering is easy , kept informed regarding delivery , If I use click & collect Wolverhampton is my local store and they are a pleasure to deal with. Highly recomme... See more

Company replied

Rated 5 out of 5 stars

The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes... See more

Company replied

Rated 5 out of 5 stars

Purchased some things from the website for collection from my local store, order was despatched very quickly arrived as store within 2 days and collection was easy! (Quick shout out to the staff in th... See more

Company replied

Rated 5 out of 5 stars

I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Wolverhampton

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • 8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

308 reviews

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1-star

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4.7

All reviews

(308)

29,874 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff are knowledgeable

The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes more than just your single purchase.

8 July 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Davo

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 3 out of 5 stars

I moved address

I moved address. Ordered.
And my dvds sent to old address.
Although I did not get them in time for my birthday. I thought I'd not only lose the 3 dvds but also the money.

Delighted it all turned out well in the end.

Worried about ordering in yhe future as I cannot update my new address in my HMV account so it seems that's the end of my purchases with HMV and is why I give ☆☆☆ stars.

😞 I cannot update my new address in my account like every other account I have, whether bank account or energy and internet.

Bizzare HMV does not allow this.

9 April 2026
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Reply from hmv (UK) - Wolverhampton

Hi Corinna

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can advise you further.

Rated 5 out of 5 stars

Fast efficient and friendly service

Fast efficient and friendly service

7 July 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hello Ed

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Fantastic customer service from the…

Fantastic customer service from the Wolverhampton store where I bought my rolling stone T Shirt

30 June 2026
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Reply from hmv (UK) - Wolverhampton

Hi Sukhdev

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Excellent service

Excellent service, always polite and helpful. They take time to find what I want.

3 July 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi June

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Fast delivery.

30 June 2026
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Reply from hmv (UK) - Wolverhampton

Hello Sue

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

I purchase 2 DVDs regarding the…

I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital version. Made the order through HMV to be delivered to my local store. Easy to order and arrived well within time. I cannot fault the whole service.

23 June 2026
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Reply from hmv (UK) - Wolverhampton

Hello GAUTAM

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Very good service

Very good service, quick delivery and the lady who served me was pleasant! Can’t ask for more!

22 June 2026
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Reply from hmv (UK) - Wolverhampton

Hi David, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

My order has not arrived im very…

My order has not arrived im very disappointed this has happend twice it was the the Bts 21 TaTa plush where my order????

4 June 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Customer

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Rated 5 out of 5 stars
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Dave

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Quick to order,came in a few days,click…

Quick to order,came in a few days,click n collect brilliant, will order more when needed

17 May 2026
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Reply from hmv (UK) - Wolverhampton

Hello Robert

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

HMV Wolverhampton

The staff at Wolverhampton HMV are always friendly, helpful and knowledgeable. It is a pleasure buying from there

18 May 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi David, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

The disks were delivered to my local…

The disks were delivered to my local HMV. I had to produce my driving licence to prove who I was. But, the whole process went very smoothly.

The staff have a lot of Anime knowledge and were quick to suggest other possible purchases

9 May 2026
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Reply from hmv (UK) - Wolverhampton

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 1 out of 5 stars

Over a week after I ordered the CD and…

Over a week after I ordered the CD and told it was on its way it has not arrived !
Looks like it will have to be reordered . Awful service !

4 May 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Keith

Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see the item is now ready to collect in store.

Rated 5 out of 5 stars

First class service ordered what I…

First class service ordered what I wanted. Delivery came two days later

28 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Betty, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Was easy to find & order what I was…

Was easy to find & order what I was looking for. Was delivered really quickly. Very impressed.

20 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Jackie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Staff helpful

Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round.
JH.
WOLVERHAMPTON.

15 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi John

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Keeping us in touch

Delay with delivery but kept us informed
Unusual to say the least
Thank you.

14 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Brian, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

They took my order and email

They took my order and email, I got notifications regarding order being despatched then ready for collection, good service and staff really knowledgeable and friendly

11 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hello Robert, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

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