hmv (UK) - WolverhamptonReviews 

285
TrustScore 4.5 out of 5

4.7

8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... See more

Company replied

Rated 5 out of 5 stars

Initial store help in finding out if the item was available was very good. Staff even looked online. Although information relayed about the item was wrong especially after I went home and did some... See more

Company replied

Rated 3 out of 5 stars

I called in the HMV shop in Wolverhampton to buy the latest Beatles tripple album Anthology 4. There was three shop assistants at the counter, two serving and one on the computer dealing with enquirie... See more

Company replied

Rated 5 out of 5 stars

Excellent service, always polite and helpful. They take time to find what I want.

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Wolverhampton

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • 8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

285 reviews

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1-star

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4.7

All reviews

(285)

29,904 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was good good service and came fast

Was good good service and came fast

28 September 2025
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Graham

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Hmv has been a constant in my life from…

Hmv has been a constant in my life from childhood a little expensive at time's but always reliable. Never let me down in 50 years.

24 September 2025
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hello robert

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 3 out of 5 stars

Don't preorder

Collection was nice and easy. Staff were friendly and helpful. My issue isn't with the store, it's with the company. If you preorder a CD, I generally expect it to be available for collection on the release date, not 3 days later. Otherwise what's the point. It's available on release date from other companies.

18 September 2025
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Antony,

Thanks for getting in touch.

We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.

We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.

Rated 5 out of 5 stars

I absolutely love going to HMV I do…

I absolutely love going to HMV I do like getting my CDs from there also earphones Bluetooth also if there's anywhere on it to go I always get my CDs or DVDs from HMV also there's not a lot of 80s songs or 90 songs there then they need to be more

21 September 2025
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Reply from hmv (UK) - Wolverhampton

Hi Simmone

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Very easy to order

Very easy to order, kept updated through the entire process. Easy to arrange where I wanted my parcel to be delivered and great staff when picking up

8 September 2025
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi AMANDA

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Brilliant couldn't ask for more

Brilliant couldn't ask for more

7 September 2025
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Darren

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi SAMUEL

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great service

Great service , good range in stock.

5 August 2025
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hello Andy

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

HMV Number 1 For Music And Films !

I Always Get My Orders In The Recommended Time And The Staff Are Always Friendly And Helpful !

29 July 2025
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Brian

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Best shop in Wolverhampton

Best shop in Wolverhampton

1 August 2025
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Dean

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Helpful staff and prompt service

Helpful staff and prompt service

4 July 2025
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Susanna

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Helpful member of staff

Helpful member of staff
And free home delivery which saves me to expense of parking on the city just to pick up the albums

1 July 2025
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi mike

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Every time I come in the store the…

Every time I come in the store the staff are really helpful

24 June 2025
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Natasha

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Taking of Pelham 123

Keep in formed of the process of the order and when collecting the Blu-ray, it was prompt easy and the staff were polite.

19 June 2025
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Patricia

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

They have superb customer service and…

They have superb customer service and fast delivery. Plus excellent qaulity items

7 June 2025
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Jason

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Gary numan Berserker cd Ltd edition

Easy to order.Cd was good value and hard to get.so pleased.customr service excellent .

6 June 2025
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Paul

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Martin

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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