Heritage Classic Car Insurance Reviews 

63
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the supportive staff for being extremely helpful, professional, and polite when handling policy renewals and answering everyday questions. People truly appreciate speaking directly to knowledgeable human beings who make the entire insurance renewal process remarkably smooth, pleasant, and efficient. Consumers frequently highlight that obtaining highly competitive quotes and managing their vehicle coverage is completely straightforward, fast, reliable, and convenient. However, some customers also noted occasional friction regarding longer telephone waiting times, unexpected initial pricing discrepancies, or delayed renewal quotes arriving after the policy had already expired.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the quick, efficient, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting helpful and professional agents who handle... See more

Price

Customers consistently note positive experiences with price, highlighting reasonable costs, competitive... See more

Customer service

People report positive experiences with customer service, frequently highlighting friendly, knowledgeable,... See more

Value for money

Clients share positive opinions on value for money, frequently highlighting very reasonable costs, fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unfortunately I didn’t receive my renewal letter in the post but following a ‘checking’ call from Heritage, I received the details & also lower quotes based on mileage, as well as ‘laid up’ as our ve... See more

Rated 5 out of 5 stars

Another year another renewal! My renewal came through as exactly the same price as last year which was a bit higher than I expected so I called up and spoke to Harry Billington who said “not a problem... See more

Rated 5 out of 5 stars

I've been using Heritage for a few years now for multiple classic cars. They are always great to deal with and very helpful. In particular I'd like to mention Seema Lal and Parminder Jakhu who I've de... See more

Rated 5 out of 5 stars

Insurance Renewal I renewed yesterday and was return called quickly by Adnan who dealt with my renewal very efficiently and quickly. Adnan was very professional and made the whole process very easy.... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency
  3. Caravan and Motorhome Insurance Company
  4. Insurance Broker
  5. Insurance Company

Written by the company

Heritage Classic Car Insurance has been helping enthusiasts protect their cherished vehicles since 1965. We specialise in classic, vintage and specialist car insurance, offering policies designed around the way classic cars are actually owned and enjoyed. Many of our clients keep their vehicles as part of a lifestyle — driven on weekends, shown at events, or maintained as part of a long-term passion. Our team understands classic cars and the people who own them. From agreed value cover to multi-vehicle policies and European touring cover, our aim is to provide straightforward advice and insurance that reflects the true value of your vehicle. As part of Norton Insurance Brokers, we combine specialist knowledge with personal service. Many of our clients choose us because they want to speak to people who understand their cars and can help them arrange the right cover. Over the years we’ve built a community of thousands of classic car owners who trust us to insure everything from cherished British classics to rare and collectible vehicles.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

63 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(63)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy with the service received from Heritage

Unfortunately I didn’t receive my renewal letter in the post but following a ‘checking’ call from Heritage, I received the details & also lower quotes based on mileage, as well as ‘laid up’ as our vehicle is not currently in use.
I spoke with Seema via email & subsequently Emily to renew on the phone. They were both very helpful, pleasant but professional.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using them for 20 years for a reason

I’ve been insuring my van either these guys for 20 years - when I’ve checked the price is always competitive.

It’s also really nice to get through to young helpful and well trained people

There has been no reason to change

2 June 2026
Unprompted review
Rated 4 out of 5 stars

Car Insurance

Polite, informative to the point and little time wasted in concluding the discussion over the vehicle in question, thank you.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Friendly competence.

A very friendly agent, in full possession of the facts, who was prepared to generate different quotations, for different mileage limits, etc.
Seema's thorough confirmation of the facts, and my needs was not at all irksome, in fact quite pleasurable.

1 April 2026
Unprompted review

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