Henceforth Trust Reviews 

234
•
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

This company is a scam. Paid £2,000 on top of a big fee to get an "expedited service" and this took one year to complete something which I was told would take two weeks. The initial advisors suddenly... See more

Company replied

Rated 5 out of 5 stars

A cold call first from a gentleman saying we would be contacted again. This time Janey came on and was very helpful in ascertaining whether our will and tenancy on our rental suited us and if she coul... See more

Company replied

Rated 5 out of 5 stars

Having little knowledge of our status as we approach the time when one must think about what happens to our 'stuff' when we leave this world, it was an extremely helpful chat with Jamie, making us kno... See more

Rated 5 out of 5 stars

Very impressed with the service I received. I was hesitant at first, as there is so much information available that can often be confusing or contradictory. However, the advice and guidance I receiv... See more

Company replied

Company details

  1. Estate Planning Attorney
  2. also in
  3. Financial Planner
  4. Legal Services
  5. Real Estate Attorney

Written by the company

Henceforth Trust and Wills offer Comprehensive, expert, affordable estate planning services to help you protect your assets today and secure your legacy for tomorrow. From drafting your Last Will and Testament and expert trust advice to probate guidance and setting up your lasting power of attorney, we provide tailored solutions to suit your unique needs and circumstances - all delivered with professionalism, clarity, and care. With years of experience and a client-first approach, we’re committed to making estate planning simple, accessible, and stress-free. Our team takes pride in offering outstanding customer service and support at every step of the journey. At Henceforth Trust and Will, you can count on trusted advice, expert guidance, and complete peace of mind - all at a price you can afford. Whatever it is, we have you covered!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

234 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(234)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Consultation

Had a meeting with Tom, who was knowledgeable and explained things clearly. No pressure from him at the end of the consultation.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Free and Informative Consultation

We were referred to Henceforth Trust initially through
a cold call company.We had a free consultation with
reference to wealth management and learnt some very useful information regarding this and more generally wills and their application.The gentleman we spoke to was extremely professional,friendly and
informative,answering all our questions fully.We were
pleasantly impressed by this company.
Donald Hawkins.

22 February 2023
Unprompted review
Rated 5 out of 5 stars

To be honest I was a little sceptical…

To be honest I was a little sceptical at first but was soon reassured from from all the reviews I had read and then speaking with them on my consultation.
The company were very professional, friendly and above all very helpful.

I would recommend this company highly.

21 February 2023
Unprompted review
Rated 5 out of 5 stars

Asset Protection Referral

We were referred following LPA application. Useful instructions how to join a video call.
We met with Tom who was friendly, helpful and knowledgeable.
It turns out we had the right things in place to protect our assets.
We were not subjected to attempts to sell anything.
All in all a very positive experience, thank you.

17 February 2023
Unprompted review
Rated 2 out of 5 stars

I was cold called by Care Cost…

I was cold called by Care Cost Solutions. I gave them my landline no. I was then called by the Henceforth Trust. and arranged a Zoom call with them. After a 3hour Zoom call I gave them a £2000+ deposit after confirming the 14 day cooling off period applied. The next day I made enquiries about the suitability and cost of their advice and decided it was too complicated and too expensive for our situation. I called them the following morning to cancel and was told to follow up with an email which I did that day. I received an email a few days later acknowledging the cancellation and informing us that a £280 admin would be deducted from our deposit. First we heard of it. Now, almost 4weeks later, we received our deposit back minus £280. As we never actually used their services I cannot comment on the value of their advice but beware a £280 admin fee for 2 days of not a lot.
The call from Care Cost Solutions stated that it would be a FREE consultation with the Henceforth Trust plus we would get a £25 voucher for completing the consultation. It was’nt free as yet and I never got the voucher. !!

17 January 2023
Unprompted review
Henceforth Trust logo

Reply from Henceforth Trust

We at henceforth Trust & Wills would like to express our sincere apologies for any negative experiences you may have had with our company. We take all feedback seriously. We understand that estate planning can be a sensitive and emotional process, and we are committed to providing the highest level of service and support to our clients. We acknowledge that we may have fallen short of your expectations in some instances, any admin fee incurred are fully transparent within our contracts , we deeply regret any inconvenience or frustration this may have caused.



Sincerely,

Henceforth Trust & Wills.

Rated 5 out of 5 stars

Couldn't recommend Henceforth Trust…

Couldn't recommend Henceforth Trust enough, professional aswell as re assuring. Everything I needed to know even down to the smallest detail was explained in great detail, giving me the re assurance I needed. I can now relax knowing that my future is secure.

9 January 2023
Unprompted review
Rated 5 out of 5 stars

really helpful advice

I received really helpful advice, was worrying about what would happen with the house if my husband went into care as we have it in the will for our grandchildren. However, they helped us with everything and I feel much better now in case anything happens in the future. Would recommend to get the information as it was really eye opening for us as there was a lot we didn’t know about.

18 January 2023
Unprompted review
Rated 5 out of 5 stars

Dealt with Jamie

Dealt with Jamie, gent of a man. Was very thorough explaining everything and didn't rush the process. Appreciated the time and effort he made on the zoom call and found him to be extremely knowledgeable and able to answer all my questions. I was slightly apprehensive at first but turns out one of the best decisions I've made in recent times. Highly recommend.

12 January 2023
Unprompted review
Rated 5 out of 5 stars

Janey was very helpful and…

Janey was very helpful and professional.She explained many different aspects that I was unawares of and stayed in touch every step of the way.I highly recommend Henceforth Trust.Thankyou

21 August 2022
Unprompted review
Rated 4 out of 5 stars

Very useful zoom call

From being very suspicious of a 'cold' telephone call from a third party who put us in touch with Henceforth Trust, we gained useful knowledge about estate management via a zoom call with Jamie who was very helpful. We have some work to do now before we take this further but will certainly consider using them in the future.

23 November 2022
Unprompted review
Rated 5 out of 5 stars

Trust in Henceforth Trust

I'm glad I put my affairs in the hands of Henceforth Trust. The business was quite straightforward for me in the very helpful and capable hands of Jamie and his colleague, Jane. It was all explained clearly and completely and I am confident that it was the best way to save and secure my assets. I had no problems dealing with my affairs.

22 April 2022
Unprompted review
Rated 5 out of 5 stars

Trust henceforth trust

Very skeptical at start, after a long conversation with Tom, he made us feel fully relaxed. Unfortunately we are not in a position to instruct protection as our personal merits do not align.

26 October 2022
Unprompted review
Rated 5 out of 5 stars

Tom at Henceforth Trust

Despite being completely clueless, I knew I needed something in place for my children. Tom walked me through all of my options and supported me to ensure they're sorted if anything were to happen to me. Excellent service, would highly recommend.

24 October 2022
Unprompted review

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