Henceforth Trust Reviews 

234
•
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

This company is a scam. Paid £2,000 on top of a big fee to get an "expedited service" and this took one year to complete something which I was told would take two weeks. The initial advisors suddenly... See more

Company replied

Rated 5 out of 5 stars

A cold call first from a gentleman saying we would be contacted again. This time Janey came on and was very helpful in ascertaining whether our will and tenancy on our rental suited us and if she coul... See more

Company replied

Rated 5 out of 5 stars

Having little knowledge of our status as we approach the time when one must think about what happens to our 'stuff' when we leave this world, it was an extremely helpful chat with Jamie, making us kno... See more

Rated 5 out of 5 stars

Very impressed with the service I received. I was hesitant at first, as there is so much information available that can often be confusing or contradictory. However, the advice and guidance I receiv... See more

Company replied

Company details

  1. Estate Planning Attorney
  2. also in
  3. Financial Planner
  4. Legal Services
  5. Real Estate Attorney

Written by the company

Henceforth Trust and Wills offer Comprehensive, expert, affordable estate planning services to help you protect your assets today and secure your legacy for tomorrow. From drafting your Last Will and Testament and expert trust advice to probate guidance and setting up your lasting power of attorney, we provide tailored solutions to suit your unique needs and circumstances - all delivered with professionalism, clarity, and care. With years of experience and a client-first approach, we’re committed to making estate planning simple, accessible, and stress-free. Our team takes pride in offering outstanding customer service and support at every step of the journey. At Henceforth Trust and Will, you can count on trusted advice, expert guidance, and complete peace of mind - all at a price you can afford. Whatever it is, we have you covered!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

234 reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(234)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Now we know!

Having little knowledge of our status as we approach the time when one must think about what happens to our 'stuff' when we leave this world, it was an extremely helpful chat with Jamie, making us know what actions to take now, instead of burying our heads in the sand! The best Zoom session ever!

17 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! I got great peace of mind and they explained anything I didn't understand. A friendly yet professional company. I highly recommend!

10 August 2022
Unprompted review
Rated 5 out of 5 stars

After years of avoiding finances I…

After years of avoiding finances I finally decided to bite the bullet and go for a free consultation and I am so thrilled I did. Any concerns and queries I had were dealt with in a professional manner and put me at ease immediately. Jamie was always available to speak with and happy to help and now I am relaxed knowing my finances are in safe hands.
Definitely will be recommending to family and friends. Thanks guys

29 July 2022
Unprompted review
Rated 5 out of 5 stars

Many thanks for the Excellent service…

Many thanks for the Excellent service !!!
I would like to thank Jamie and his team for their help recently. I feel my affairs are now in hand and that is thanks to you're team !! I am already recommending you to family and friends, best wishes, Andy Martin.

27 July 2022
Unprompted review
Rated 5 out of 5 stars

100% recommended

So glad I went ahead with my free consultation. Apprehensive at first but now I am so happy and confident I went with the right company for me. 100% recommended!!

19 July 2022
Unprompted review
Rated 5 out of 5 stars

Great job

Great job very skeptical at first but the guys at henceforth trust come threw for us with flying colours many thanks Thomas

19 July 2022
Unprompted review
Rated 5 out of 5 stars

Friendly efficient service

I have to start with I was very apprehensive about doing anything online , but I finally got our affairs in order after many years of putting things off , so glad we made the decision of going with henceforth after talking with many high Street solicitors , Paul was fabulous from start to finish and made us feel at ease many thanks

19 July 2022
Unprompted review
Rated 5 out of 5 stars

I have to say for me getting a Will in…

I have to say for me getting a Will in place was extremely important, I didn’t know what to include and worried more so if I forgot things. Henceforth trust completely reassured me, listened to my concerns and guided me throughout the whole process, I’m completely happy with the service I received and would strongly recommend them. I’ve also encouraged my friends to use their services!

16 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service! Would definitely recommend

Excellent service throughout from start to finish. Staff are extremely knowledgable and professional so were able to explain everything thoroughly.
I will be recommending Henceforth to all my family and friends as the service was exceptional and couldn’t be beaten.
I am so grateful for the help they have provided

16 July 2022
Unprompted review
Rated 5 out of 5 stars

Stellar customer service

They provided an excellent, friendly, non-judgmental and personal service. The explanations were clear and easy to understand. They have a professional, but relaxed manner, they were Absolutely great and I would recommend them to my family and friends. Thank you so much, a difficult situation was made easier due to your support.”
Hanif Mohamed

16 July 2022
Unprompted review
Rated 5 out of 5 stars

Thank you to Patsy for your patience…

Thank you to Patsy for your patience with talking us through this process of protecting our estate and assets. What a complex thing was simplified by you. A professional company with a great service. Myself and Tom would have no problem in recommending yourselves.

16 July 2022
Unprompted review
Rated 5 out of 5 stars

I was hesitant at first for my free…

I was hesitant at first for my free consultation but I am glad I went ahead. These guys were professional, explained everything thoroughly and made me feel at ease with all the questions I had. I would highly recommend. I am pleased and more than happy I have secured my estate with henceforth trust & wills!!

15 July 2022
Unprompted review
Rated 5 out of 5 stars

Following a cold call

Following a cold call, I was told that I satisfied conditions needed for a Zoom chat with Henceforth Trust. I found the consultant - Jamie Dowdall - entirely professional. Between us we quickly identified that I was not suitable to benefit from the free chat - usually £240.00 per hour - and Jamie said that my virtually unused slot would be made available to help someone else. Far too often people "tick the box2 saying they have done the work. Jamie did not do that and deserves praise.

5 July 2022
Unprompted review
Rated 1 out of 5 stars

every thing seemed to be going well but…

every thing seemed to be going well but many of the claims made by the sales person were absurd and when I spoke with my current solicitor after I was told that they are currently dealing with and untangling estates complicated by similar schemes,
what really got me was the aggressive attitude of the sales person when I said that I didn't want to sign up without considering it for a couple of days

26 May 2022
Unprompted review
Henceforth Trust logo

Reply from Henceforth Trust

We at henceforth Trust & Wills would like to express our sincere apologies for any negative experiences you may have had with our company. We take all feedback seriously. We understand that estate planning can be a sensitive and emotional process, and we are committed to providing the highest level of service and support to our clients. We acknowledge that we may have fallen short of your expectations in some instances, and we deeply regret any inconvenience or frustration this may have caused.

Sincerely,

Henceforth Trust & Wills.

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