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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, most reviewers were let down by their experience overall. Customers frequently mention that the tinned soups and cooking sauces now feature a very watery consistency instead of traditional thickness. Many people feel that the recipes have definitely changed for the worse, resulting in extremely bland dishes that completely lack any proper flavor. Some reviewers were not happy with the unusually high prices, noting that local supermarket alternatives taste much better and offer superior value. Buyers also expressed deep frustration regarding missing key components like small pieces of meat or fresh vegetables, alongside unexpected and unwelcome recipe modifications.

What people talk about most

Product

Customers consistently note negative experiences with product quality, expressing disappointment over... See more

Quality

People report negative experiences with quality, expressing strong disappointment over recipe changes and... See more

Price

Clients share negative opinions on price, consistently describing products as extremely overpriced and... See more

Value for money

Reviewers consistently highlight negative aspects of value for money, expressing deep frustration with... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Their soup cans are designed incorrectly. They can no longer be safely stacked on top of each other raising the real risk that a heavy can could fall onto a small child from a significant height. Also... See more

Rated 1 out of 5 stars

Opened brocoli and stilton yesterday went down the sinkvtoday curried butternut squash is going the same way No taste yesterday just weirdness and today the currys there in a water tasting backgrou... See more

Rated 1 out of 5 stars

Why have you started putting rapeseed oils in your soups! I haven't bought any since this change + I know I'm not the only one, you may aswell start putting engine oil in your products ,as it is just... See more

Rated 1 out of 5 stars

Too much sugar and so overrated better off going to Lidl or Aldi even Sainsbury’s own are half the price and taste better Expensive because of the amount of advertising this company uses Honestly... See more


1.3

Bad

TrustScore 1.5 out of 5

360 reviews

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1.3

All reviews

(360)

82 reviews in the last 12 months

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Rated 1 out of 5 stars

Heinz tins of soup going from Hero to Zero

If I could give Heinz a zero star I would.
I bought tins of Oxtail, Minestrone, Mulligatawny and Tomato soup last week from Morrisons. I have thrown all 4 in the recycling food bin after trying to eat a spoonful of each as I thought maybe there was an issue with the batch of the Oxtail so opened the other 3 and tasted a spoonful of each and spat it out. I used to really enjoy Heinz soup as I thought were superior to the supermarket own brands even though Heinz were more expensive. I believe Heinz has added tasteless fillers to the soups or watered them down regarding the Tomato and the Minestrone flavour but kept the premium price. I will never buy Heinz soups again and will be buying Baxters soups instead.
I feel I have wasted my money and in this day and age and as a pensioner I really cannot afford to waste food.

13 January 2025
Unprompted review
Rated 1 out of 5 stars

I used to love a nice thick veggie…

I used to love a nice thick veggie soup, in the past I have not been buying as its too expensive, but recently I thought I would treat me self. Oh my god I could not believe just how watery this soup has become, it was bordering disgusting. I thought it might of just been misremembered nostalgia and came online to see if others felt the same way and turns out Heinz is just disgusting water mess now a days.

10 January 2025
Unprompted review
Rated 1 out of 5 stars

I'll never buy Heinz products again.

I have always bought Heinz soups, particularly tomatoe and chicken soup.
The chicken was always my favourite, being quite substantial in consistency- it was always smooth and silky, with pieces of chicken in it.
Just recently I have not had the best appetite, but I really fancied some delicious chicken soup- Heinz of course.
But what a huge disappointment. Not only has it rocketed in price, almost £2 per tin.
It was thin and watery, as it was obviously so diluted with water, it was tasteless.
And then there was 4 of the tiniest pieces of chicken I’ve ever seen.
What makes me so angry is the pure greed these companies.
I get that products have gone up- but you dilute the soup, you remove the chicken, and STILL increase the price to almost double.
Surely do one thing or the other, but no- you have to be greedy and do BOTH! Lower the quality and also raise the price. This is profiteering- and after being a Heinz buyer for 50 years- you can now keep it, you’re actually taking your customers for granted when you expect us to buy your tasteless dishwater.
I’ll never purchase Heinz products again.
I’ve always bought Heinz sauces too, tartare, horesradish etc. at Christmas I noticed I could pour the sauces, when I used to spoon the product out of that- again- because they’re diluted- they’re tasteless. I’m glad you can afford to lose customers- you deserve to lose them if this is the rubbish you’re now churning out.

When you buy a supermarkets own brand, some people might say they use inferior ingrediants and thats why they may NOT be as tasty...
but HEINZ are doing that anyway, so I might as well pay 65p from Lidls and get that inferior quality that I am getting with Heinz at £1.70

I think the fact that Heinz have ignored ALL the complaints, no explanations or apologies.... tells us exactly what they think about their customers...

11 January 2025
Unprompted review
Rated 1 out of 5 stars

I don't know if anyone from heinz read the reviews?…

I don't know if anyone from heinz read the reviews but they need to wake up and actually try the slop they are producing! I have tried numerous soups and the worse one is cream of chicken soup. I paid £1.70 for a tin after seeing their advert. Mine looked nothing like the advert, it was bland, runny and had precisely three minisule bits of chicken. I certainly won't be wasting my money on their products again. Over the years I have seen their baked beans go from lovely to watery, their sauces reduced in quality, there's not much left they can ****up really! I might be old but I remember when heinz was renowned for quality, but not now!

7 January 2025
Unprompted review
Rated 1 out of 5 stars

Poor Ketchup followed by poor vouchers!

What a shame when a traditional company with a good "family" image goes a bit awry.

The latest incarnation of their Tomato Ketchup seems to include much more water. It is thin and runny and spills out of the squirty plastic bottle.

I sent an email to the customer service department and received a "cut and paste" reply and two whole £3 Heinz vouchers. Not sure they actually took my enquiry on board though.

I took the vouchers to Sainsbury's, where I was told they were "void" and could not be used!
So.... Impressed? No, not at all!

1 November 2024
Unprompted review
Rated 1 out of 5 stars

Oxtail soup ALWFUL !!!!

If i could give zero stars i would for the way youve changed your recipe for oxtail soup once my all time favourite now a tin of brown coloured water with what looks like bits of carrots floating in it that thin i thought it was anorexic !!! Change your recipe back to the original or i dont think many will buy this watered down water again i certainly wont be buying it at this recipe again buyers take notice heinz change it back !!!

2 January 2025
Unprompted review
Rated 1 out of 5 stars

Heinz what have you done !!!!!

Wow heinz you need change your development team your Richmond sausage and bean are terrible. The colour is bland sausages to soft mushy not nice what have you done to your sauce. Your product wasn't broken but did need refining you have missed the plot line with this product tasted better in cheap brands fix it ? Richmond sausages are soft mushy and not nice your old sausages were fine but your tins were over filled with sauce not enough product poor poor poor

1 January 2025
Unprompted review
Rated 1 out of 5 stars

£1.90 for a tiny of soup, Heinz are ripping you off.

I couldn't believe my eyes at the price of a tiny of Heinz tomato soup at the supermarket, £1.90. I decided to buy one along with a own brand at less than half price to see the difference. I was surprised that the own brand was actually just as good if not more tasty.
What a rip off Heinz has become

15 December 2024
Unprompted review
Rated 1 out of 5 stars

The new broccoli and stilton soup

The new broccoli and stilton soup is terrible compared to your classics.
Thin with no body. Total lack of stilton oomph and no broccoli flavour.
Totally insipid. Should not be part of the Heinz experience.

8 December 2024
Unprompted review
Rated 1 out of 5 stars

Broccoli and Stilton 400g…

I tried the Broccoli and Stilton 400g tin for my lunch at work , and it was disgusting!
I don't wish to be rude but it tasted like sick! It also left an after taste ! I only had two teaspoons full and threw it all away !

28 November 2024
Unprompted review
Rated 1 out of 5 stars

I love tomato ketchup

I love tomato ketchup, but your large bottle costs £4
Fortunately the Batts brand in LDL's is equally nice and less than a pound.
Your tomato soup is also very nice but and £1.70 a tin, it's way too expensive.
Fortunately, Morrisons (own brand) tomato soup, is equally nice and only 62p tin.
i would no longer eat any Heinz products at all, as a point of principle.

22 November 2024
Unprompted review
Rated 1 out of 5 stars

Heinz, rubbish bangers

Well, well, well. Heinz have finally put the nail in the coffin for my favourite beans and sausage and replaced the once tasty morsels, with anaemic, tasteless turds.
Richmond sausages, basically Tesco bangers with no bang, colour, taste that even make the beans taste crap. Much better to buy a different tin of beans, fry up a decent sausage and do your own.
Thanks Heinz, after 63 years, you found the right recipe to make me walk away.

1 September 2024
Unprompted review
Rated 1 out of 5 stars

I tried the beans and Richmond…

I tried the beans and Richmond sausages, all i can say is they are awful. As in other comments they are just mush and tasteless. Why have they ruined this recipe. they say to improve it, let me just say they have ruined it.

1 November 2024
Unprompted review
Rated 1 out of 5 stars

Heinz Tinned Spaghett

I remember Heinz tinned spahetti as a child and how rich and tasty the sauce was.
Thought I'd enjoy it again.
NO I DID NOT ENJOY AT ALL!!!
This was like eating watered down soup!!basically the thinnest sauce and bland as well.Will not be eating the remaining cans.expensive also!!!

6 November 2024
Unprompted review
Rated 1 out of 5 stars

Heinz Beanz Richmond sausage 'sludge'

Hi - I bought 'Heinz beanz' with 'Richmond Sausages.' On opening the product found the sausages on top along with sludge that looked was supposed to be sauce.Digging down this eventually found whole beans, rather than crushed up one's like sludge.I found the sausages tasteless as did the beans the ones that actually looked like beans.Why was product that I once enjoyed in old form ever changed? Very disappointed.

6 November 2024
Unprompted review
Rated 1 out of 5 stars

Omg the new Richmond sausages how awful…

Omg the new Richmond sausages how awful are they! Just some mush in with the beans, I used to love some beans + sausages on toast as a quick lunch, much to the disapprovement of my wife but now I can join her as these are truly terrible. You'd think that with food quality and expectations going up from when i was a kid how can they introduce this, did they not actually try them... ?!!

19 October 2024
Unprompted review
Rated 1 out of 5 stars

Had to give it 1 star as there is no…

Had to give it 1 star as there is no facility to give a zero, due to some dental surgery I have to stay on a liquid diet for a few days. I bought some Heinz’s cup soup and what a disappointment they were. The Chicken, tasted nothing like chicken it was bland with its of cardboard like substances floating in it ( presumably dehydrated chicken! Ha!

2 November 2024
Unprompted review
Rated 1 out of 5 stars

I bought 2 tins of heinz beans…

I bought 2 tins of heinz beans yesterday, at nearly £2 a tin,and upon opening one today for tea,discovered not just 1,but 4 hideous completely black beans in the tin! Can safely say I won't be buying ever again. And the Richmond sausage version are horrible also,the normal sausages usually in them are better tasting.

31 October 2024
Unprompted review

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