Good communication, pleasant knowledgeable engineer.Had new Worcester Bosch boiler fitted in August last year. First service carried out by Ian. I was interested to see innards of boiler and Ian expla... See more
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Review summary
Created with AI, based on recent reviews
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Ben was really knowledgeable about the air con options that would work best for us. He responded quickly with a very fair quote. Ben and Ian installed three air con units for us over the last two days... See more
Company replied
Thanks to Ian and the team for installing three air conditioning units back in May. Have tested both the heat function in early May and cooling in the two recent heatwaves! They worked really hard cle... See more
Company replied
Had Heat do my annual gas boiler service. I've used them for years since getting them to install my central heating boiler with no complaints. Zach was on time as always. Happy to listen to any of m... See more
Company replied
Company details
Written by the company
highly trained, skilled and experienced plumbing and central heating engineers in the Leicestershire area. Along with our friendly and efficient service, we provide you with the most professional heating services available. Our expertise in the install...
Contact info
40 Hillsborough Road, LE2 9PL, Leicester , United Kingdom
- 01162788222
- service@heatleicester.co.uk
- www.heatleicester.co.uk
5.0
Excellent
488 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Absolutely incredible service from…
Absolutely incredible service from first to last. Properly diagnosed a longstanding problem that had defeated others. Repaired it effectively. Installed Hive control and rewired as necessary. Would recommend without hesitation and wouldn’t go anywhere else. Thank you.
16 February 2026
Unprompted review
Reply from Heat Leicester
Hello Michael
thank you so much for the great feed aback, it's all way's nice to hear that our customer is happy with everything we do and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Heat
The repair was carried out quickly and…
The repair was carried out quickly and no issues the engineer was brilliant and friendly. Heat Leicester are a great company with friendly helpful staff.
9 February 2026
Unprompted review
Reply from Heat Leicester
Hello Guy
thank you for taking the time to add your review for us it's aways nice to hear that our customer is happy with everything, and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Heat
Heat are brilliant
We have dealt with Heat for many years now, will not use any other companies. Just had our annual service on our boiler, no problems. Very efficient friendly team. Would highly recommend Heat
4 February 2026
Unprompted review
Reply from Heat Leicester
Hello Pam
thank you for taking the time to add your review for us its much appreciated and we look forward to hearing from you again in the near future
Regards Ian, Ben, April & Katy
Heat
Great company
Absolutely spot on from installing 12 years ago through to the annual services. Ive used them in rental properties too and had the same excellent service. 100% recommend.
3 February 2026
Unprompted review
Reply from Heat Leicester
Hello Carolyn
Thank you for taking the time to this review for us, its very much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Heat
Used this company for 2 years now to…
Used this company for 2 years now to carry out boiler service, competitive price and very reliable.
26 January 2026
Unprompted review
Reply from Heat Leicester
Hello
thank you for taking the time to add your review for us, its much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Been using heat for about 12 yrs my dad…
Been using heat for about 12 yrs my dad even longer always on time very very helpful engineers and office staff shout out April and Kate very helpful and friendly, would highly recommend 😀
8 January 2026
Unprompted review
Reply from Heat Leicester
Hello Vickie
thank you for taking the time to add your review for us its always nice to know that our customers is happy with everything and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Heat
HEAT all the way, no other...
Can't fault Heat at all, always prompt, honest and on time.
I'd recommend them to anyone, stress free and confident in their work and give excellent advice.
7 January 2026
Unprompted review
Reply from Heat Leicester
Hi and thank you for your feed back it's much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
@ Heat
Quick to respond
They booked a visit time as soon as available and fixed the boiler timer efficiently.
18 December 2025
Unprompted review
Reply from Heat Leicester
Hi Neil
Thank you for your feed back, it's much appreciated
Regards Ian, Ben, April & Katy
Annual service
Easy to book an annual service, emails received confirming day and time, all work carried out efficiently and satisfactory, report issued upon completion
Highly recommend
17 December 2025
Unprompted review
Reply from Heat Leicester
Hello
and thank you for adding your review for us, its very much appreciated
Regards Ian, Ben, april & Katy
Heat Leicester
I used heat to install a new boiler as…
I used heat to install a new boiler as my old boiler was on it's last legs.
The install was done on the agreed date and my old boiler removed and new one installed in one day and everywhere was left clean and tidy.
I have used Heat every year since to service my gas appliances every year since and all very efficient and worked faultlessly since. I can't recommend them highly enough
18 December 2025
Unprompted review
Reply from Heat Leicester
Hi Graham
thank you for taking the time to add your review for us, it's always nice to see that our customer is happy with the service we give and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Heat Leicester
Great boiler service
Great boiler service, arrived on time, clean tidy workmanship. Would highly recommend.
17 December 2025
Unprompted review
Reply from Heat Leicester
Hello Paul
Thank you for taking the time to add your review for us, its much appreciated
Regards Ian, Ben, April & Katy
Excellent service
Excellent service from initial installation right through to annual servicing. So easy to book appointments and engineers always arrive on time.
12 December 2025
Unprompted review
Reply from Heat Leicester
Hello Richard
thank you for taking the time to add this review for us, its very much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Excellent service. Pleasure to deal with.
HEAT has been servicing our boiler for several years now. Always a pleasure to deal with this company. Easy to book appts online. Technician Zack Morgan always does our boiler and is punctual, efficient, and courteous. Happy to recommend!
8 December 2025
Unprompted review
Reply from Heat Leicester
Hello
thank you for taking the time to add your review for us its always nice to see that our customer is happy with the service we provide and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
We installed a brand new boiler,Ben…
We installed a brand new boiler,Ben done a very good job and always was there to help after the installation and when I was calling them Ketty and April was always helpful 👍🏼👍🏼👍🏼
19 June 2025
Unprompted review
Reply from Heat Leicester
Hello Nishad
thank you so much for taking the time to add this review for us, its always nice to hear that our customer is happy with the service we provide, and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Heat Leicester
Perfect and faultless
This is the first time I've been able to book a boiler service and not encountered any issues! Website simple to navigate and use, booked the service quickly and easily using the online booking function. Paid online which was, again, a simple process. The engineer arrived on time and was very polite, friendly and helpful. I don't know why other companies seem to make it so difficult but my experience with Heat has been faultless. I'll be back next year for another annual service!
2 December 2025
Unprompted review
Reply from Heat Leicester
Hello and thank you for adding your excellent review for us its very much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Heat are easy to contact over the phone…
Heat are easy to contact over the phone or online .
We has the same technician this year aswell for our annual boiler check.
Zack is efficient punctual and patient.
5 🌟
1 December 2025
Unprompted review
Reply from Heat Leicester
Hello Louise
thank you for your feedback its always nice to hear that our customer is happy with the service we provide, and we look forward to hearing from you again in the future
Regards Ian, Ben April & Katy
Heat
Heat are first class.
I have had excellent service from Heat ever since they fitted my boiler some years ago. Zack who has been to my home many times is very professional, always punctual and very polite.
25 November 2025
Unprompted review
Reply from Heat Leicester
Hello
and thank you for taking the time to add this review for us, its so nice to see that our customer is happy with the service we provide and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Service was punctual and tidy
Service was punctual and tidy. I have used heat a few times and they are always professional. Ben did a great job replacing faulty pump and sorted out another issue with the blending valve whilst he was there.
20 November 2025
Unprompted review
Reply from Heat Leicester
Hello Sanjay
thank you for taking the time to add your review for us, its always nice to get good feed back and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Excellent as always.
Excellent service as always. Ian was fantastic as usual. Communication was great, work was done professionally and everything was left nice and clean afterwards.
19 November 2025
Unprompted review
Reply from Heat Leicester
Hello Aboobaker
thank you so much for your feed back, its so nice to hear that our customer is happy with the service we provide and we look forward to hearing from you again in the near future
Regards Ian, Ben, April & Katy
Heat Leicester
Heat happy
I’ve used heat for at least 10 years and I’ve always found them professional, trustworthy and competent
19 November 2025
Unprompted review
Reply from Heat Leicester
Thank you Joe
for your feed back its very much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Heat Leicester
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