Heat Leicester  Reviews 

479
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and professionalism of the staff. Many people appreciate the thoroughness and helpfulness of the engineers, who are often described as polite, friendly, and knowledgeable. Reviewers frequently mention the clean and tidy work, with staff taking care to minimize disruption and clean up after jobs. The company is highly recommended for installations, annual servicing, and repairs, with many customers returning for years and recommending them to others. People also value the clear communication from office staff and the timely completion of work.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism, efficiency, and... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks to Ian and the team for installing three air conditioning units back in May. Have tested both the heat function in early May and cooling in the two recent heatwaves! They worked really hard cle... See more

Company replied

Rated 5 out of 5 stars

Ben was really knowledgeable about the air con options that would work best for us. He responded quickly with a very fair quote. Ben and Ian installed three air con units for us over the last two days... See more

Company replied

Rated 5 out of 5 stars

Heat engineers Ben and Pete worked as a brilliant and skilled team to install a new boiler and immersion tank. We were provided with excellent advice on the options available and the quote was very co... See more

Company replied

Rated 5 out of 5 stars

We have now installed two air con units from Heat Leicester and the service received has been excellent. Ian, Ben and the team are doing a great job. Despite inclement weather conditions on both occas... See more

Company replied


Company details

  1. Gas Installation Service
  2. Boiler Supplier
  3. Gas Engineer
  4. Heating Contractor
  5. Boiler and Heating Service

Written by the company

highly trained, skilled and experienced plumbing and central heating engineers in the Leicestershire area. Along with our friendly and efficient service, we provide you with the most professional heating services available. Our expertise in the install...


Contact info

5.0

Excellent

TrustScore 5 out of 5

479 reviews

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No recent history of asking for reviews

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5.0

All reviews

(479)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trust with a smile

Excellent company. They provided my boiler service and air conditioning service at good prices. The engineers arrived on time and acted professionally throughout the visit. I appreciated the option to pay after they completed the work. They are a trustworthy business. I highly recommend their services.

2 July 2026
Unprompted review
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Reply from Heat Leicester

Hello Mike
thank you for taking the time to add this review for us, it's very much appreciated and we look forward to hearing from you again in the near future
Regards Ian, Ben April & Katy
Heat Leicester

Rated 5 out of 5 stars

Best team

Very professional team, from the start of the quote to the end of the job!
Highly recommended!
Well done guys and thank you for the fantastic job you have done!
Cip

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Great job

Pete and Ben did an amazing job, nothing was to much trouble combi was installed no mess a great job and price was good also.

25 June 2026
Unprompted review
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Reply from Heat Leicester

Hello Anita
Thank you so much for taking the time to add your review for us, it's always nice to receive good feedback and we look forward to hearing from you again in the near future
Kind regards
Ian. Ben, April & Katy
Heat Leicester

Rated 5 out of 5 stars

Zak was very prompt and extremely good…

Zak was very prompt and extremely good explaining the issues he found. I have used this company for a number years and always been very satisfied with their work and staff.

30 June 2026
Unprompted review
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Reply from Heat Leicester

Hello Garry
Thank you for taking the time to add your review it's very much appreciated, and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Heat Leicester

Rated 5 out of 5 stars

I’ve used Heat Leicester for my annual…

I’ve used Heat Leicester for my annual boiler service every year, and the service has always been excellent. Zack Morgan has been my technician each year, and he is always professional, friendly, and extremely knowledgeable. He carries out the service thoroughly, explains everything clearly, and always gives excellent recommendations to help keep my boiler running efficiently. I’ve never had any issues with Heat Leicester and wouldn’t hesitate to recommend them to anyone looking for a reliable and trustworthy heating company. Great service every time!

25 June 2026
Unprompted review
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Reply from Heat Leicester

Hello Shafiq
Thank you for your great feedback, it's very much appreciated and we look forward to hearing back from you in the near future
Regards Ian, Ben, April & Katy
Heat Leicester

Rated 5 out of 5 stars

We have used heat for the past twelve…

We have used heat for the past twelve years. All the work carried out is to the same impeccable standard. Always very competitive prices just had a replacement boiler fitted already have two Air Con units fitted by them I wouldn’t go anywhere else.

23 June 2026
Unprompted review
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Reply from Heat Leicester

Hello Stuart

Thank you for your feedback it's very much appreciated, and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Heat Leicester

Rated 5 out of 5 stars

Air Conditioning Installation

Thanks to Ian and the team for installing three air conditioning units back in May. Have tested both the heat function in early May and cooling in the two recent heatwaves! They worked really hard cleaning up as they went, really impressed how they core cut with so little dust. Highly recommended and a pleasure to have them working in the house.

11 May 2026
Unprompted review
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Reply from Heat Leicester

Hello Simon

Thank you for taking the time to add your review for us, it's very much appreciated, and glad you are enjoying your air conditioning.
We look forward to hearing from you again in the future, all the best
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Excellent service, expertly delivered

Heat engineers Ben and Pete worked as a brilliant and skilled team to install a new boiler and immersion tank. We were provided with excellent advice on the options available and the quote was very competitive. The team were concerned to ensure the minimum of fuss and disruption and completed the work within the time they specified. Very happy to recommend this company.

4 June 2026
Unprompted review
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Reply from Heat Leicester

Hello Peter
Thank you for taking the time to add your review for us, it's very much appreciated and we look forward to hearing from you again in the future
Kind regards Ian, Ben, April & Katy
Heat Leicester

Rated 5 out of 5 stars

Thorough & dilegent

A very small leak was spotted during the annual boiler service & a replacement ordered & undertaken with consummate efficiency.
One of the reasons I do not hesitate to contact Heat always on hand & very helpful.

12 June 2026
Unprompted review
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Reply from Heat Leicester

Hello Pam
Thank you for adding this review for us, it's much appreciated and we look forward to hearing from you again in the near future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Excellent service

Excellent service, always on time, work carried out quickly, job well done!
Easy to book and pay, good value for money!

12 June 2026
Unprompted review
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Reply from Heat Leicester

Hi Neville
Thank you for taking the time to add your review for us, it's very much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Heat Leicester

Rated 5 out of 5 stars

Superb job!

From start to finish the company was exemplary. I have white carpets and was worried about magnetite being spilt on it, when the radiators were changed. I need not have worried, Ben was so careful and made sure everything was protected. He did a real quality job and I thought the price charged was very fair. He was polite, informative and knowledgeable. I have no hesitation in recommending.HEAT Leicester to all those wanting their services. Thank you, HEAT Leicester!

9 June 2026
Unprompted review
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Reply from Heat Leicester

Hello Andrew

Thank you so much for the great feedback it's really appreciated, so nice to hear that our customer is happy with their experience with us and we look forward to hearing back from you in the future
Kind Regards
Ian, Ben, April & Katy
Heat Leicester

Rated 5 out of 5 stars

Service and repair

I had service and repair on both occasions the service was first class. That includes the lady on the telephone.
Highly recommend Heat

29 May 2026
Unprompted review
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Reply from Heat Leicester

Hello Geoff
Thank you for taking the time to add your review for us, it's always nice to receive positive feed back, and we look forward to working with you again in the near future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Ian and team are consistently Excellent

Ian and team are consistently prompt, knowledgeable, precise in their work, efficient, friendly and able to see and meet your need. We are entering our eighth year in Kegworth and Heat Leicester were one of our best discoveries. We can't believe you slaved in 30 degree heat to fit our two new aircon and heating units in a day and a half, both placed precisely in the only tight spots available. Thank you.

26 May 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Ray
Thank you so much for adding your review for us, it's always nice to receive good feed back and we hope you enjoy and get lots of use out of the Air conditioning . We look forward to hearing from you again in the near future.
Kind regards Ian, Ben April & Katy
Heat Leicester

Rated 5 out of 5 stars

All round excellent

Booking the boiler service was quick and easy on line. Arrived a little earlier than stated (which is better than being late!), serviced the boiler, friendly professional manner, answered any questions I had, made no mess at all, I’ve used this company for ten years and had no problems with my boiler servicing. Good job all round.

15 May 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Terence
Thank you for taking the time to add your review for us, it's very much appreciated and we look forward to hearing from you again in the near future
Regards Ian, Ben, April & Katy
Heat Leicester

Rated 5 out of 5 stars

Excellent service

Excellent service, thank you Ben and Ian for our boiler exchange.
Great communication and everything went seamless, the boiler was even registered that afternoon and email received this morning from Worcester to confirm.
I would highly recommend.

14 May 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Rob & Jackie
Thank you for taking the time to add your review for us it's very much appreciated, and we look forward to hearing from you again in the future
Kind Regards Ian, Ben, April & Katy
Heat Leicester

Rated 5 out of 5 stars

Boiler Service

Installed our boiler and radiators in 2022 and have serviced our boiler for the last 4 years. Excellent company and everyone is very focused and helpful. Zak completed our service yesterday and as usual completed an excellent service. Well done Heat see you next year. Alan

8 May 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Alan
Thank you so much for your feed back, its very much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Heat Leicester

Rated 5 out of 5 stars

Highly recommend this company, brilliant

I use Heat every year for my Gas Safe check in my rental property. They are very professional, friendly, on time, easy to book appointments.
I would highly recommend them for this service and the replacing boilers. They removed a very old boiler for me a few years ago, replacing it with a very efficient new boiler, their workmanship in this case was absolutely faultless.

6 May 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Helen
Thank you for taking the time to add your review for us, its always nice to get good feedback and we look forward to hearing from you again in the near future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Boiler service

Heat Leicester installed our new boiler several years ago & did a first class job & following this, we have continued to use their boiler service. Their engineers are reliable, thorough & efficient which is why we can recommend the company.

3 May 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Lynda
Thank you so much for your feedback it's very much appreciated and we look forward to working for you again, in the future
Kind Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

An ongoing great service

Heat installed our combi boiler some time ago and have continued to undertake annual servicing since then due to competitive pricing, speedy and friendly service, in which case, they will continue to get our custom

15 April 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello John
thank you for taking the time to add your review for us, it's very much appreciated and we look forward to hearing from you again in the future
Kind Regards Ian, Ben, April & Katy
Heat Leicester

Rated 5 out of 5 stars

Professional Heat team

I recently had a fantastic experience with Heat Professional Heating Limited, and I can’t recommend them highly enough.

From start to finish, their service was outstanding. They were punctual, arriving exactly when they said they would, which immediately set a great tone. The team was extremely professional throughout the entire process, taking the time to explain everything clearly and making sure I felt confident in the work being carried out.

They fitted a new boiler and replaced a radiator, and their knowledge really showed — they worked efficiently and answered all my questions with ease. On top of that, they were incredibly clean and tidy, leaving everything spotless once the job was done.

What impressed me even more was how reasonably priced everything was, especially considering the high quality of their work and service.

All in all, a reliable, knowledgeable, and professional team — I wouldn’t hesitate to use them again or recommend them to others!

9 April 2026
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hello Tony
Thank you so much for taking the time to add your review for us, it's very much appreciated, and we look forward to speaking to you again in the near future
Regards Ian, Ben April & Katy
Heat Leicester

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