Harvey Donaldson & Gibson Chartered Surveyors Reviews 

153
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being professional, friendly, and helpful, making interactions pleasant and the overall process stress-free. Many people appreciate the highly efficient service, noting that reports are often produced very quickly, sometimes even within 24 hours of the survey. The overall experience is consistently described as excellent, leading numerous individuals to highly recommend their services to others. Reviewers are particularly impressed with the promptness and quick response times, both in scheduling appointments and during communication throughout the process. Customers also highlight the surveyors' extensive knowledge and thoroughness in their inspections, ensuring a comprehensive and informative outcome for their property needs.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their efficiency, professionalism, and... See more

Service

Reviewers mention positive feedback about service, often highlighting the efficiency, politeness, and... See more

Response time

Consumers generally express satisfaction with the response time, describing it as very helpful, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A big thank you to Donna Shields, who came to our house to complete the Home Survey on our property. She made the whole experience easy and very straightforward by informing us exactly what it entaile... See more

Rated 5 out of 5 stars

Your speed in getting it booked in, done and written. India who came and completed it was very kind, highly professional and very reassuring. She explained and answered all my queries which I found... See more

Rated 5 out of 5 stars

Daniel was very professional and thorough with his inspection of the property. He was polite and kept us informed of what he was doing and what he was saying about the property. The report was produce... See more

Rated 5 out of 5 stars

India was efficient, polite and friendly. Survey was carrried out with no disruption to ourselves. Loved that we were able to track progress online and that we had access to view at all times.



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

153 reviews

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4.5

All reviews

(153)

66 reviews in the last 12 months

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Rated 1 out of 5 stars

Beware! DO YOUR RESEARCH.

Beware! Had my suspicions due to a very poor reputation. Throughout the visit, the conduct and thoroughness of the inspection were seriously alarming. Not to mention the lack of knowledge from the “ Professional “ carrying out a lending valuation. Which became apparent after receiving their incredibly low valuation.

Please take serious consideration before allowing this company to be instructed.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with survey

India was efficient, polite and friendly. Survey was carrried out with no disruption to ourselves.

Loved that we were able to track progress online and that we had access to view at all times.

16 February 2026
Rated 5 out of 5 stars

Very professional throughout from the…

Very professional throughout from the start of the process, the on site survey and production of the report I would highly recommend Harvey Donaldson and Gibson to anyone in and around Moray looking to king for a Home Report survey. Friendly and approachable staff throughout.

5 February 2026
Rated 5 out of 5 stars

Home Report

The surveyor was pleasant and efficient at his job. He was knowledgeable about the information passed on.
The process from start to finish was quick and informative.

5 February 2026
Rated 5 out of 5 stars

Home Survey

A big thank you to Donna Shields, who came to our house to complete the Home Survey on our property. She made the whole experience easy and very straightforward by informing us exactly what it entailed and how long it would take to complete. We would highly recommend her services to others.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Andy scrimgeour is the best thing since…

Andy scrimgeour is the best thing since sliced bread! I was so happy with his service. Efficient, quick and fair! HDG are the best firm in Scotland for home reports and Andy is one of the reasons why. He deserves a pay rise!

22 December 2025
Unprompted review

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