Hays Travel - Winton Reviews 

771
TrustScore 5 out of 5

4.9

359 Wimborne Road, BH9 2AD Winton, GB


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Rated 5 out of 5 stars

The staff are always kind & helpful,I would definitely recommend hays travel in winton. The young lady rosie couldn't do enough for me, sorted out the best holiday options & had allot of patience... See more

Company replied

Rated 5 out of 5 stars

From tha moment I walked in I was made to feel welcome. Grace at the winton branch was amazing nothing was too much trouble I have never booked a holiday before ajd everything was explained in de... See more

Company replied

Rated 5 out of 5 stars

I was delighted with the helpful and friendly reception I received. No hanging adout. Every thing was gone though at my pace and if I did not understand or get what was being said it was repeated.... See more

Company replied

Rated 5 out of 5 stars

Friendly, personal service. Rosie understood the special occasion and worked really hard to get the best deal and best experiences for us

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 359 Wimborne Road, BH9 2AD, Winton, United Kingdom

  • 01202 375329

4.9

Excellent

TrustScore 5 out of 5

771 reviews

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4.9

All reviews

(771)

118,033 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very satisfied.

Sam was very helpful and knowledgeable and found me the the ideal cruise and cabin I was looking for at a good price .

7 February 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was my pleasure to help :) Sam

Rated 5 out of 5 stars

We were given great advice.

We were given great advice about every aspect of our holiday.

5 February 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was a pleasure help :)

Rated 5 out of 5 stars

I was listened to & given advice

I was listened to & given advice. I did my own research & made my decision. I spoke to a very pleasant lady & it was an easy & simple process.

1 February 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you for your lovely review and for booking your holiday with me :) Josi

Rated 5 out of 5 stars

Very helpful staff and patient with us.

Very helpful staff, we did not no, what we want, and she took her time to help us, find what we wanted.

5 February 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review it was my pleasure to book your lovely trip,
Regards
Carolyn

Rated 5 out of 5 stars

Welcoming and friendly

Welcoming and friendly. Didn’t feel rushed. Good recommendations

5 February 2026
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Reply from Hays Travel - Winton

Thank you for your lovely review
it was a pleasure arranging your holiday for you
Kind Regards
Grace

Rated 5 out of 5 stars

Have been using Hayes Travel for all my…

Have been using Hayes Travel for all my holidays for a while now. All the staff are really friendly and helpful. Booking with them is so easy. They listen to what you want and will work out the best deal. I wouldn't go anywhere else to book a holiday.

3 February 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, its always a pleasure to help you with your holidays :) Grace

Rated 5 out of 5 stars

Very good service

Very good service. All questions answered. Helpful and friendly 😊

1 February 2026
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Reply from Hays Travel - Winton

Thank you for the lovely feedback, it was lovely to meet you and it was a pleasure booking your holiday for you
Kind Regards
Suzy

Rated 5 out of 5 stars

Go to them

Friendly, very helpful staff. Listened to what we wanted and went all out to achieve a dream holiday

31 January 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you very much for the lovely review it was pleasure to book your holiday.
Carolyn

Rated 5 out of 5 stars

Nothing is too much trouble

Always smiley and so helpfull. This is the 2nd time I have been into winton branch in the past6 months and will keep coming back!! A real pleasure to deal with.

27 January 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was my pleasure to help :) Josi

Rated 5 out of 5 stars

Lukas was amazing

Lukas was amazing, nothing was ever too much as we had a couple of weeks discussion about our honeymoon. I only had to give him a small amount of information and he knew exactly what we was looking for and was able to organise everything. His response time was rapid and I cannot recommend him enough!

22 January 2026
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Reply from Hays Travel - Winton

Hi Hollie, thank you for your lovely review! It was a pleasure to organise this for you and I hope you have an amazing time. Many Thanks! :) Lukas

Rated 5 out of 5 stars

I couldn’t fault my experience with…

I couldn’t fault my experience with Hays Travel Winton . I spoke to Josi .. she was precise, polite and very helpful and cheerful and made booking our holiday very straight forward.

22 January 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was my pleasure to help you book your upcoming holiday :) Josi

Rated 5 out of 5 stars

Helpful

Helpful, informative, friendly, met our needs.

17 January 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you for your lovely review, it was my pleasure to help you with your upcoming trips :) Josi

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