Hays Travel - Winton Reviews 

771
TrustScore 5 out of 5

4.9

359 Wimborne Road, BH9 2AD Winton, GB


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Rated 5 out of 5 stars

The staff are always kind & helpful,I would definitely recommend hays travel in winton. The young lady rosie couldn't do enough for me, sorted out the best holiday options & had allot of patience... See more

Company replied

Rated 5 out of 5 stars

From tha moment I walked in I was made to feel welcome. Grace at the winton branch was amazing nothing was too much trouble I have never booked a holiday before ajd everything was explained in de... See more

Company replied

Rated 5 out of 5 stars

I was delighted with the helpful and friendly reception I received. No hanging adout. Every thing was gone though at my pace and if I did not understand or get what was being said it was repeated.... See more

Company replied

Rated 5 out of 5 stars

Friendly, personal service. Rosie understood the special occasion and worked really hard to get the best deal and best experiences for us

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 359 Wimborne Road, BH9 2AD, Winton, United Kingdom

  • 01202 375329

4.9

Excellent

TrustScore 5 out of 5

771 reviews

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4.9

All reviews

(771)

118,033 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A wonderful experience on booking our…

A wonderful experience on booking our holiday.
Very considerate with all, making sure we got what we wanted.
Thankyou

16 January 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was my pleasure to help :) Suzy

Rated 5 out of 5 stars

Friendly customer service

Friendly customer service. Attended to as soon as I walked through the door. Knowledgeable about my trip and what I wanted/needed.

12 January 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Hi Thank you so much for taking the time to feedback we really do appreciate it. I'm so glad we got you the flights what you wanted. Sam :)

Rated 5 out of 5 stars

I went in to Winton Hays Travel to book…

I went in to Winton Hays Travel to book an Holiday, it was a surprise for my wife. After telling Josie what was required it was dealt with easily, everything was explained so clearly and professionally.

11 January 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was my pleasure to help you organise your wonderful trip :) Josi

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Initially saw holiday in window of Westbourne branch and staff member gave us details. We went to our local branch at Winton to book the holiday having been given the relevant details . Very happy with the way we were treated and all our questions answered.

1 January 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you for your lovely review, it was a pleasure to help you with your upcoming holiday :) Josi

Rated 5 out of 5 stars

Winter holiday to the Canary islands…

Always use Hays travel at Winton for many years,so helpful,all the staff are brilliant,that is why we use you. Lukas did all the work,matched TUI price,got the seats we wanted,and did our boarding passes,with the help of another member of staff

30 December 2025
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Reply from Hays Travel - Winton

Hi Paul, thank you so much for your lovely review. It was a pleasure serving you and I hope you have an amazing time away! Lukas :)

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always . We have booked many times as always use Hayes travel in Winton .
Suzy and all the team are excellent . Very helpful . Nothing is too much trouble .
Def top marks def recommend Hayes .

28 December 2025
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you for your lovely review, its always a pleasure to help with your holidays :) Suzy

Rated 5 out of 5 stars

Fantastic service!

Went in to the Winton branch yesterday feeling nervous & apprehensive. Wanted to enquire about taking my first solo holiday abroad!
Josi greeted me with a smile. She was so helpful, knowledgeable and patient with me. I had so many questions!
By the end of my visit Josi had reassured me & calmed my nerves. I walked out having booked my first solo holiday! Thank you Josi

3 December 2025
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was a pleasure helping you book your first solo holiday and i am sure you are going to have a wonderful time :) Josi

Rated 5 out of 5 stars

Staff attentive

Staff attentive, listening and responding to their clients questions.

23 November 2025
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Reply from Hays Travel - Winton

Thank you for your lovely review, it was a pleasure to help you :) Carolyn

Rated 5 out of 5 stars

AN ASSET FOR HAYS TRAVEL!

Suzzanne aka Suzy is a gem that Hays Travel should nurture!
She was very knowledgeable, professional and with great customer service skills!

19 November 2025
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for such lovely feedback
it was a pleasure as always arranging your travel plans for you
Kind Regards
Suzy aka Suzzanne

Rated 5 out of 5 stars

Dream trip to Borneo booked!

Suzzie was extremely helpful with my holiday request, I stated what I was looking for and she helped me find exactly the right trip for me.

10 November 2025
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Reply from Hays Travel - Winton

Thank you for your lovely review, I'm so excited for your holiday to Borneo its going to be a fab trip!
Kind Regards
Suzy

Rated 5 out of 5 stars

Had seen a cruise holiday advertised on…

Had seen a cruise holiday advertised on Facebook, went into our local store (winton) the member of the team made booking really easy and took us through choosing a cabin and meal times .Thanking Hays
travel by making it easier to pay for holidays by direct debit, allowing us to spread the cost .Would definitely recommend using them

2 November 2025
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Reply from Hays Travel - Winton

Thank you for your lovely review, its always a pleasure to help with your cruises :) Suzy

Rated 5 out of 5 stars

This will be our first cruise and so…

This will be our first cruise and so needed lots of information. Sam was able to answer all our questions and provided all the information we needed to make an informed decision before we committing to a booking with confidence. Without Sam we would not have made the booking. Thank you Sam

27 October 2025
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Hi Thank you so much for your lovely comments it was a pleasure to book your cruise and to answer all your questions. We really do appreciate your feedback. Sam :)

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