Ella and then on a later visit Chloe were extremely helpful, informative and sorted out our holiday with no fuss at all. Much easier when you have a rep in front of you who knows their stuff and can g... See more
Company replied
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Ella and then on a later visit Chloe were extremely helpful, informative and sorted out our holiday with no fuss at all. Much easier when you have a rep in front of you who knows their stuff and can g... See more
Company replied
Friendly and helpful staff. Also had a very good helpful experience with your telephone operator, named Rebecca on a Leeds telephone number, who liaised with me over several days. Thanks for all... See more
Company replied
The whole transaction was a pleasant experience,the rep Isla was attentive ,listened to our requirements,made a couple of useful suggestions and made it easy. The cost was exactly he same as online bu... See more
Company replied
Very happy with the whole experience. Chloe was extremely helpful and pleasant. We got exactly what we wanted, and her knowledge was a great help too. Would definitely book with her again 😁
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
56a Leeds White Rose Shopping Centre, LS11 8LL, White Rose, United Kingdom
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Chloe was extremely helpful and knowledgeable- readily offered information for our first cruise.

Reply from Hays Travel - White Rose
The lady was very helpful and was willing to answer any questions we asked

Reply from Hays Travel - White Rose
I have booked many holidays with hayes at the white rose & always return. Customer service is excellent & they are always available & happy to help if you have any queries or problems after booking

Reply from Hays Travel - White Rose
Great customer service, Michaela sorted our cruise out to Japan and South Korea, we chose our deck, and cabin, the entire experience was so good, we will definitely use this company again,
Michaela is a credit to the company

Reply from Hays Travel - White Rose
Chloe was great, very helpful, went above and beyond. She checked me in on line much faster than I would have managed.

Reply from Hays Travel - White Rose
The lady who helped us find are holiday was great kealy a think her name was she was very kind and very helpfull gave us all the infomation we needed left nothing out and found us exectly what we was looking for she deserves a pay rise haha

Reply from Hays Travel - White Rose
Very helpful staff,booked a package holiday then changed my mind about the hotel.went back to hays the next day and changed to a different hotel.No problem whatsoever.No fees to pay at all.Great customer service.This is the second time I have used hays.won't use anyone else now.

Reply from Hays Travel - White Rose
Very helpful member of staff excellent service as always

Reply from Hays Travel - White Rose

Reply from Hays Travel - White Rose
Walked straight into a happy smiley assistant called Ella who was happy to help. I gave her my criteria and she efficiently got me a great deal (including my travel insurance). She was a lovely chatty lady who made my experience great. Thank you Ella ☺️

Reply from Hays Travel - White Rose
Sophie was lovely, very friendly. I had spoke on the telephone, but I like face to face when booking a holiday.

Reply from Hays Travel - White Rose

Reply from Hays Travel - White Rose
Great service and a very easy booking process. Ella was helpful, friendly, and made everything straightforward. I would happily recommend them and use them again for future cruises.

Reply from Hays Travel - White Rose
Bought euros at whiterose leeds Advertised a higher rate outside their shop but then give you a lower rate on a card . Won't be using again
Very sneaky way to do business

Reply from Hays Travel - White Rose
As a loyal customer at Hays Travel, this time the service was as individual as always. The knowledge of the staff is applaudable. There is always a wealth of knowledge and experience to offer information to help me make the best decision. Kealie and the team are consistantly amazing. That is why I keep coming back.

Reply from Hays Travel - White Rose
Alyssa returned our call and was extremely helpful, knowledgeable and friendly

Reply from Hays Travel - White Rose
Chloe at White Rose Leeds went above and beyond!A huge thank you to Chloe at the Hays Travel shop in the White Rose Shopping Centre, Leeds. She was absolutely brilliant, incredibly clued up, and went well over and beyond to find us the perfect holiday. Her expertise and helpful attitude made the whole booking experience stress-free. I highly recommend visiting this branch and speaking to Chloe if you want top-tier.

Reply from Hays Travel - White Rose
All the staff and the managers are fantastic great service from beginning to the end

Reply from Hays Travel - White Rose
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