Ella and then on a later visit Chloe were extremely helpful, informative and sorted out our holiday with no fuss at all. Much easier when you have a rep in front of you who knows their stuff and can g... See more
Company replied
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Ella and then on a later visit Chloe were extremely helpful, informative and sorted out our holiday with no fuss at all. Much easier when you have a rep in front of you who knows their stuff and can g... See more
Company replied
Friendly and helpful staff. Also had a very good helpful experience with your telephone operator, named Rebecca on a Leeds telephone number, who liaised with me over several days. Thanks for all... See more
Company replied
The whole transaction was a pleasant experience,the rep Isla was attentive ,listened to our requirements,made a couple of useful suggestions and made it easy. The cost was exactly he same as online bu... See more
Company replied
Very happy with the whole experience. Chloe was extremely helpful and pleasant. We got exactly what we wanted, and her knowledge was a great help too. Would definitely book with her again 😁
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
56a Leeds White Rose Shopping Centre, LS11 8LL, White Rose, United Kingdom
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The whole experience was very pleasarble the person involved doing the itinerary was very efficient and we found that because of this it helped us in deciding what to do,
.we would recommend him to anyone

Reply from Hays Travel - White Rose
Jess was really helpful and friendly - quickly helped us decide on the perfect holiday for September - I think she was almost as excited as us by the time we left.

Reply from Hays Travel - White Rose
My experience was extremely good .. Shaun was so helpful couldn’t fault him
Big thank you to Shaun

Reply from Hays Travel - White Rose
Chloe your branch advisor was very polite and knowledgeable She made us feel that the holiday was right for us

Reply from Hays Travel - White Rose
We booked our holiday with a lovely young lady called Isla, she recommended the hotel and destination because we needed somewhere quite flat due to my husband’s mobility issues. The only issue we had was when we came home and looked at the hotel again we found the exact same hotel, flights etc a lot cheaper with another travel company. When I rang Hays to see if they would price match the young woman told me on the phone that we booked the holiday at that price but she would reduce the holiday by £50. I will definitely look around before booking another holiday.

Reply from Hays Travel - White Rose
Well trained staff they know the job well. Polite very helpful on both Visits

Reply from Hays Travel - White Rose
We had a brilliant experience booking our Orlando holiday with Sophie in the white rose store, Leeds. It was seamless and she was so knowledgeable! All staff were great.

Reply from Hays Travel - White Rose
Jess and the team at white rose put a fabulous package together for my holiday/cruise to newzealand. Always enjoy dealing with Jess, who always goes the extra mile, and is so friendly, quick and efficient.

Reply from Hays Travel - White Rose
Our advisor was helpful took us through everything and gave us options

Reply from Hays Travel - White Rose
Shaun is amazing!
We came in yesterday as a last minute plan when we saw the zero deposit deal, we were welcomed by the manager Shaun (I believe he doesn't work at the White Rose location he was maybe just covering). He sat with us and looked at multiple locations that fit us and our budget and found the most perfect place in Egypt for exactly the right time and the right price. He was so patient and took so much time and care to find us the right holiday and we couldn't be more grateful! Thank you so much Shaun, we cannot wait and we hope you enjoy your next cruise!

Reply from Hays Travel - White Rose
I saw a holiday in the window which suited me and the young lady who I saw was very nice. Everything booked with ease.

Reply from Hays Travel - White Rose
This is a difficult question to answer so soon. it would be better to answer questions after the holiday and get the facts not the probability

Reply from Hays Travel - White Rose
Isla was amazing, guiding us towards the right holiday. Thank you Isla xxx

Reply from Hays Travel - White Rose
Charlee was very knowledgeable where we are going and helped us decide which area to go.

Reply from Hays Travel - White Rose
The staff knowledge of cruise's helped us make decisions on what we wanted. They were very helpful after we booked, excellent customer service.

Reply from Hays Travel - White Rose
Alyssia was brilliant, so patient and went above and beyond to make sure our holiday of a lifetime was booked with ease. Having dealt with other more local branches she was by far the best, she is a credit to your store. We cant wait for our Hawaiian cruise in 2028.

Reply from Hays Travel - White Rose
Hi everyone of your staff at white rose are great they go above and beyond. And some are fantastic. We have always booked are holidays with hays they are fantastic. Thank you

Reply from Hays Travel - White Rose

Reply from Hays Travel - White Rose
We got seated with Jessica as she had being replying to us on facebook. We decided to go ahead with the holiday, we ended up with a better hotel and better flight times than originally seen.
Jess was really helping explaining everything to us

Reply from Hays Travel - White Rose
Sat down with kealie to get details for southern Caribbean she was so helpful in finding the right holiday and went the extra mile to get the best flights and adviced us to fly day before which turned out better for us THANK YOU

Reply from Hays Travel - White Rose
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