Ella and then on a later visit Chloe were extremely helpful, informative and sorted out our holiday with no fuss at all. Much easier when you have a rep in front of you who knows their stuff and can g... See more
Company replied
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Ella and then on a later visit Chloe were extremely helpful, informative and sorted out our holiday with no fuss at all. Much easier when you have a rep in front of you who knows their stuff and can g... See more
Company replied
Friendly and helpful staff. Also had a very good helpful experience with your telephone operator, named Rebecca on a Leeds telephone number, who liaised with me over several days. Thanks for all... See more
Company replied
The whole transaction was a pleasant experience,the rep Isla was attentive ,listened to our requirements,made a couple of useful suggestions and made it easy. The cost was exactly he same as online bu... See more
Company replied
Very happy with the whole experience. Chloe was extremely helpful and pleasant. We got exactly what we wanted, and her knowledge was a great help too. Would definitely book with her again 😁
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
56a Leeds White Rose Shopping Centre, LS11 8LL, White Rose, United Kingdom
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Luke was great booking my flights to go to Brisbane in September to see my family. He found me the best flight times / the shortest and good prices to with Emerates.
He also sorted Special Assistance for me throughout my flights both to and from Brisbane.
He was very knowledgeable about flights to Australia. I’m always pleased with the service from all the staff at Hays White Rose. Wouldn’t use anyone else for my holidays.

Reply from Hays Travel - White Rose
Ella the rep was a lovely person who dealt with my holiday request and she was so good at her job and put me at ease with the way she explained things about the process I will definitely be using hays travel again she is a credit to your company

Reply from Hays Travel - White Rose

Reply from Hays Travel - White Rose
Great service from Jess as always, helped us fine the best holiday at the best price 🙂

Reply from Hays Travel - White Rose
Easy to book a holiday with Hays Travel. We encountered minor problems which were resolved easily and quickly in your shop.

Reply from Hays Travel - White Rose
As usual a lovely experience booking our holiday in your White Rose shop. We were undecided and Sophie patiently went through everything and looked at all options with us. Really helpful and a credit to your company.

Reply from Hays Travel - White Rose
The most reliable service from Michelle as always , she is so consistent in providing the best assistance when booking any holiday especially when it comes to cruises . Credit to the brand

Reply from Hays Travel - White Rose
Michelle was excellent and knew her stuff, was polite yet to quick to point out how we could improve on the cruise.

Reply from Hays Travel - White Rose

Reply from Hays Travel - White Rose
Alyssia was extremely helpful and acted as a great go-between, between us and Inghams. She provided good options and information for our future holiday. The booking process was smooth and overall the service provided was exceptional.

Reply from Hays Travel - White Rose
Kayleigh always goes that extra mile for us. She is extremely friendly and welcoming. Wouldn’t think of going anywhere else other than Hays travel.

Reply from Hays Travel - White Rose
Ella took her time to find a choice of holiday to suit the 3 of our party. Very knowledgeable and accommodating.

Reply from Hays Travel - White Rose
Sophie very quickly understood what we were looking for, honing in on what was a must and what we could compromise on. Very friendly and helpful helped us to make our choice very quickly after endless overwhelm trying to look online

Reply from Hays Travel - White Rose
Chloe welcomed us with a lovely smile. She was very knowledgeable and really helped us with our enquiry. Checking various airports and rooms. Nothing was too much trouble. She is an asset to hay’s.

Reply from Hays Travel - White Rose
The agent made us feel very welcome and at ease. This was the first time we had booked travel of this kind and all our questions were answered fully, which filled us with confidence. The agent was very knowledgeable and personable.

Reply from Hays Travel - White Rose
I had very nice experience thank you so much I had the best time ever

Reply from Hays Travel - White Rose
Really helpful listened and guided and found us what we were looking for

Reply from Hays Travel - White Rose

Reply from Hays Travel - White Rose
Staff are excellent and knowledgeable
Always polite and willing to help
Store clean bright and tidy

Reply from Hays Travel - White Rose
Very relaxed and efficient service answered all my queries

Reply from Hays Travel - White Rose
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