Helpful and super efficient member of staff booked our holiday. She listened to our preferences and budget and gave realistic options to choose from. Thank you so much. I would definitely use the R... See more
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See what reviewers are saying
Cruise & stay holiday booked. Staff extremely helpful especially Jo (Redditch branch) who helped enormously with our aircraft seating problem. A pity that TUI wants to charge you at every opportunity... See more
The sales assistant Lexie was really excellentlent and polite and so very helpful. She just could NOT do enough for my wife and I, and also sales assistant Jo was just as good and helpful. VERY WEL... See more
What a pleasure- no more struggling with numerous tabs open. A super friendly, knowledgeable and professional member of staff listened to exactly what I wanted. She sorted flight times, location requi... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
37 Evesham Walk, B97 4EX, Redditch, United Kingdom
- 01527907887
4.9
Excellent
924 reviews
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Me and my partner went up and booked…
Me and my partner went up and booked another holiday this time it was a cruise we sat with the Lady Jo again she went out of the way to find us what we wanted great holiday great value for money I would recommend a travel to anybody
4 January 2026
Reply from Hays Travel - Redditch
Thank you for your lovely review & your continued loyalty it is very much appreciated
Always spot on
Booked at Hays Redditch so many times now and will keep coming back.
Riccardo knows his stuff. We went in with a few ideas and he spent time with us going through so many options. We settled on Dominican Republic.
Hayley gave us lots of tips abd ideas too.
Staff are very knowledgeable and helpful. Never feel like they're just sales people. Always feel like they have our interests at heart and always receive a very personal service.
10 January 2026
Reply from Hays Travel - Redditch
We appreciate your continued loyalty to our agency in Redditch. We are so glad that we could assist you in planning your trip to the Dominican Republic, and that Riccardo's & Hayley's knowledge and dedication made you feel valued.
Welcoming when you come in shop ben was…
Welcoming when you come in shop ben was very helpful
1 January 2026
Reply from Hays Travel - Redditch
We appreciate you sharing your positive experience; we are so glad that our team was helpful to you.
Jo was really helpful nothing was…
Jo was really helpful nothing was enough for her always looking for the best deal.I strongly recommend hays travel
8 January 2026
Reply from Hays Travel - Redditch
Thank you Shane for taking the time to leave this lovely review! always a pleasure to have you in store and thank you for your continued loyalty
This is the 2nd time I have used your…
This is the 2nd time I have used your service and it was an enjoyable no fuss service. Staff were friendly and very helpful. I shall be happy to see you again.
7 January 2026
Reply from Hays Travel - Redditch
We're happy to hear that you enjoyed our friendly and helpful service again! Thank you for your continued trust, and we look forward to seeing you again soon :) - Hays Travel Redditch
The young lady who helped us was very…
The young lady who helped us was very friendly and courteous, the staff are always happy to help in any way they can at the Redditch branch
6 January 2026
Reply from Hays Travel - Redditch
Thank you for your lovely feedback, we hope you have a great holiday!
Good service from Ben… listened to what…
Good service from Ben… listened to what I wanted from my holiday
5 January 2026
Reply from Hays Travel - Redditch
We're happy to hear that our service met your needs and that we listened to your holiday preferences. Thank you for your positive feedback.
Asuccessful visit
Jo and the team were very friendly, welcoming and efficient.
Our wishes for our holiday expertly catered for.
3 January 2026
Reply from Hays Travel - Redditch
We appreciate your kind words! We are so happy we could provide such a friendly and efficient service, expertly catering for your holiday wishes.
Helpful HAYS staff
Staffs always helpful checking what holidays are available within our budget.
Staff always accommodating when we visit more than once to secure a holiday.
28 December 2025
Reply from Hays Travel - Redditch
We appreciate you taking the time to leave us this review. We are happy to hear that our staff is helpful and accommodating when you are securing a holiday within your budget.
The staff are extremely friendly and…
The staff are extremely friendly and knowledgable. We have used Hays Redditch branch three times now and each time staff have been great. Hayley had booked all of our holidays for us and nothing is too much trouble.
1 January 2026
Reply from Hays Travel - Redditch
We appreciate you taking the time to leave us a lovely review! It's great to hear that our team's expertise and dedication have consistently met your needs.
Reply from Hays Travel - Redditch
We're happy to hear that we were helpful and answered all your questions. Thank you for your positive feedback!
Friendly helpful and understanding
12 December 2025
Reply from Hays Travel - Redditch
We are so glad that you found our team to be helpful and understanding. We appreciate your feedback!
The young lady who served me was very…
The young lady who served me was very helpful and gave me all the information I needed
3 December 2025
Reply from Hays Travel - Redditch
Thank you very much, Mr Dodwell, i hope you have a lovely holiday!!
Excellent as always
8 December 2025
Reply from Hays Travel - Redditch
Thank you for your lovely feedback, we wish you an enjoyable holiday!
Reply from Hays Travel - Redditch
Thank you for your lovely feedback, we wish you an enjoyable holiday!
Reply from Hays Travel - Redditch
Thank you, Mr Hyde.
expert help very good complete package…
expert help very good complete package booked no problem
30 November 2025
Reply from Hays Travel - Redditch
Thankyou for your kind feeback, wishing you a fabulous Tour!
Booked holiday with Ben very helpful in…Portugal
Booked holiday with Ben very helpful in getting it right for us all checked all details out big and small put our minds at rest knowing holiday is all sorted very helpful thank you
23 November 2025
Reply from Hays Travel - Redditch
Thank you so much, I was so happy to help you with your booking.
- Ben
Didn't try and sell any extras just…
Didn't try and sell any extras just listen to what we wanted, was really helpful
16 November 2025
Reply from Hays Travel - Redditch
Thankyou for your lovely feedback, wishing you a fabulous holiday!
Reply from Hays Travel - Redditch
Thankyou for your kind feedback, have a lovely Holiday!
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